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Moving Up the Funnel : Driving New Growth with High-Value Prospecting David Dowhan, President Digiday Brand Summit, Nashville April 27, 2014

Digiday Brand Summit April 2014 TechTalk with TruSignal

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Attend this TechTalk with TruSignal to hear a case study of how one leading insurance marketer has moved up the funnel to create new demand and drive incremental growth with high-value prospects—before they’ve raised their hands. You’ll learn how digital, High-Value Prospecting campaigns are creating new demand by targeting prospects, based on value, earlier in their consideration cycle and driving new accounts that are 34% greater than average value.

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Page 1: Digiday Brand Summit April 2014 TechTalk with TruSignal

Moving Up the Funnel: Driving New Growth with High-Value Prospecting David Dowhan, President Digiday Brand Summit, Nashville April 27, 2014

Page 2: Digiday Brand Summit April 2014 TechTalk with TruSignal

Confidential & ProprietaryConfidential & Proprietary

What Is Demand Creation?

In-Market

2

Modeled Audiences

Prebuilt Segments and Demos

Target New Prospects Based on Customer Value

Conversion Convert Existing

Demand

Prospecting Create New Demand

Branding Build Awareness

TARGETING DATA

Page 3: Digiday Brand Summit April 2014 TechTalk with TruSignal

Confidential & Proprietary

Why You Need a Demand Creation Strategy

3

Data Segment Campaigns

TruSignal Campaigns

In-Market Campaigns

Acquire high value customers

you are not reaching today

Page 4: Digiday Brand Summit April 2014 TechTalk with TruSignal

Confidential & Proprietary

What We Are Hearing from the Market

4

“Need to prove that Display

“Looking for new ways to reach prospects

“We need to move up the funnel to grow and scale our business” – Insurance

Page 5: Digiday Brand Summit April 2014 TechTalk with TruSignal

Confidential & Proprietary

Case Study: High-Value Prospecting for Insurance Client

The Client Objective: “To grow my business with digital”

Acquire new customers Find higher value customers Prove it with data

5

High-Value Prospecting

Page 6: Digiday Brand Summit April 2014 TechTalk with TruSignal

Confidential & Proprietary

TruSignal’s Data-Driven Demand Creation Solution

1. Audience Development

Offline Data

Sample of Best Customers

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Users Availablefor 1:1 targeting

6

2. Digital Campaigns

CUSTOM AUDIENCE

News Feedand Mobile

Mobile

PromotedTweets

Video

RTBExchanges

$$$$

$$

PremiumPublishers

3. Measuring Results

Lift 34%

Test Group

Control Group

Number of New Customers Matched

Campaign Results

Page 7: Digiday Brand Summit April 2014 TechTalk with TruSignal

Confidential & ProprietaryConfidential & Proprietary

Custom Audience Development

7

Finding micro-patterns in the data 1,000s of data attributes per record 50% of TruSignal data is not available online Weighted predictive model

State

HousingDensity

Presenceof Children

Homeowner

Age25–34

Income$50–$75K

Purchases:Clothing

Purchases:Linens

Purchases:Home Furnishings

Visa/MCUser

Hobby:Antiques

AutoOwnership

RevolvingDebt

PoliticalAffiliation

60 DayPast Dues

RevolvingDebt

<$2,000

Page 8: Digiday Brand Summit April 2014 TechTalk with TruSignal

Confidential & ProprietaryConfidential & Proprietary

Multi-Channel Targeting and Optimization

8

CUSTOM AUDIENCE

News Feedand Mobile

Mobile

PromotedTweets

Video

RTBExchanges

$$$$

$$

PremiumPublishers

Scalable Audience Targeting Same users, multiple channels

Page 9: Digiday Brand Summit April 2014 TechTalk with TruSignal

Confidential & ProprietaryConfidential & Proprietary

Measuring Results

9

New Customers

Test Campaign Ad

PhoneSearch

Website

Direct Mail

In-Store

TV

999

9

9

9

98

8 8T8

8

9

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99

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CLift 16%

Test Group

Control Group

Number of New Customers Matched

Campaign Results

New Accounts 34% greater value

16% Lift in New Sales Activity

Offline CRM Matching Process

Page 10: Digiday Brand Summit April 2014 TechTalk with TruSignal

Confidential & ProprietaryConfidential & Proprietary

Things to Remember

Target new prospects based on customer value using offline data

Reach high-value prospects you are not reaching today

Prove the incremental growth for your business with data

10

High-Value Prospecting

Page 11: Digiday Brand Summit April 2014 TechTalk with TruSignal

Confidential & Proprietary

Thank You!

The Demand Creation Experts

David Dowhan, President

www.tru-signal.com @[email protected]

@[email protected]