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The Background to ISO 26000 Adrian Henriques Chair UK Mirror Committee

Defining social responsibility with BS ISO 26000

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Slides from the presentations given at the launch event for BS ISO 26000.

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Page 1: Defining social responsibility with BS ISO 26000

The Background to ISO 26000

Adrian Henriques

Chair UK Mirror Committee

Page 2: Defining social responsibility with BS ISO 26000

A new approach

• Joint leadership between Sweden and Brazil

• First time that there has been more developing than developed country involvement in standard

• MoUs with ILO, UNGC and OECD

2

Page 3: Defining social responsibility with BS ISO 26000

Working Group Membership

• Some 450 experts & nearly 200 Observers

• Over 90 countries represented

• Over 40 Liaison organisations

• 6 stakeholder groups

Page 4: Defining social responsibility with BS ISO 26000

Stakeholder Groups

Showing numbers of experts at Copenhagen Meeting 2010

Page 5: Defining social responsibility with BS ISO 26000

ISO 26000 Governance

Page 6: Defining social responsibility with BS ISO 26000

Timetable

2002 2003 2004 2005 2006 2007 2008 2009 2010

COPOLCOresolution

ISO Approval

BrazilMeeting

Thailand meeting

ISO 26000issued

PortugalMeeting

AustraliaMeeting

AustriaMeeting

ChileMeeting

CopenhagenMeeting

QuebecMeeting

Page 7: Defining social responsibility with BS ISO 26000

Structure of the Standard

1. Scope

2. Terms and definitions

3. Understanding social responsibility

4. Principles of social responsibility

5. Recognizing social responsibility and engaging stakeholders

6. Guidance on social responsibility core subjects

7. Guidance on integrating social responsibility

• Annex A – Social Responsibility Initiatives

• Bibliography

Page 8: Defining social responsibility with BS ISO 26000

What is Social Responsibility?

social responsibility

responsibility of an organization for the impacts of its decisions and activities on society and the environment, through transparent and ethical behaviour that:

contributes to sustainable development, including health and the welfare of society

takes into account the expectations of stakeholders

is in compliance with applicable law and consistent with international norms of behaviour

is integrated throughout the organization and practiced in its relationships.

NOTE 1 Activities include products, services and processes

NOTE 2 Relationships refer to an organization’s activities within its sphere of influence

Page 9: Defining social responsibility with BS ISO 26000

Principles

Principles of SR

•Accountability

•Transparency

•Ethical behaviour

•Respect for stakeholder interests

•Respect for rule of law

•Respect for international norms of behaviour

•Respect for human rights

Page 10: Defining social responsibility with BS ISO 26000
Page 11: Defining social responsibility with BS ISO 26000

The Significance of ISO 26000

• It is not perfect!

But it has

• Legitimised social responsibility and brought it to a much wider audience

• Provided a practical ethical baseline for organisational behaviour

Page 12: Defining social responsibility with BS ISO 26000

The labour view on ISO 26000

Ben Moxham

Trades Union Congress

Region

Page 13: Defining social responsibility with BS ISO 26000

Moving the debate forward…• Labour sceptical of CSR but ISO 26000 can

clear out the undergrowth: Being “socially responsible” is about impacts, not

sponsoring fun runs

Due diligence vs sphere of influence

Stakeholders: “those holding a stake”

Grounded in international law

Page 14: Defining social responsibility with BS ISO 26000

International Norms

• What happens if local law is in conflict with international norms?

• ISO 26000: organisations should strive to respect international norms, or review activities.

• Some “wiggle room” to reflect diversity

Page 15: Defining social responsibility with BS ISO 26000

To certify or not?

• Labour agreed with many that ISO 26000 should not be certifiable: Can we give a clean bill of health?

Could it mislead?

A poor alternative to a collective bargaining?

• Does this downgrade the relevance of ISO 26000?

Page 16: Defining social responsibility with BS ISO 26000

Role of government and the state

• Following Ruggie, states protect human rights, organisations respect them

• But what about governmental organisations? State-owned enterprises?

Page 17: Defining social responsibility with BS ISO 26000

Sexual orientation

• An emerging prohibited ground for discrimination? Not emerging enough

• Copenhagen process: 60 experts, many meetings, and 30-40 alternative suggestions

• “personal relationships” – constructive ambiguity wins the day!

Page 18: Defining social responsibility with BS ISO 26000

ISO 26000 – Industry View

Miles Watkins

Director – Sustainable Construction

Aggregate Industries UK Ltd

Page 19: Defining social responsibility with BS ISO 26000

Is there an industry view?• Participants were from a very wide range of countries, sectors

and size of business

• Some had more time to dedicate than others - 100% engagement required to be effective

• The weight of voice was not equal amongst participants

• The industry group was well organised – but just as political as the process as a whole

• A fairly strong but not unanimous opposition to the standard from the outset.

Page 20: Defining social responsibility with BS ISO 26000

Guidance not certification – the role of trust

• Subsequent to failing to prevent the standard being created, the major asset was its status as a guidance document

• However, processes were already being developed at country level to move to normative standards around sustainability

• Major concerns around the ability to completely implement the standard although alignment on the intent

• More concern around the targeting of business rather than ALL organisations

• Some concern about the potential hijacking of the standard by labour organisations.

Page 21: Defining social responsibility with BS ISO 26000

International Norms – best practice, imperialism or just inappropriate?

• Concerns about industrial installations and supply chain activities in places where culture is not derived from Western values

• Concern about whether this would be seen as a reason to not do ‘SR’

• Hard to distinguish in the standard between impossible – inappropriate – difficult

• The role of expectations of local society and the business

• Costs of operating and competing – SR pays in the long run not necessarily at month end.

Page 22: Defining social responsibility with BS ISO 26000

Sphere of Influence – The great blue orb or Bluewater?

• Again implement-ability issues here

• Edges of responsibility of business are under constant pressure and there is little desire to lubricate that process

• Out-reach to UN work (Ruggie) to provide some external credibility to the Industry position

• Not sure the result is that helpful – be careful who your friends are and use your relationship to the best effect for society.

Page 23: Defining social responsibility with BS ISO 26000

On reflection…• The standard highlights the difficult nature of

social responsibility

• Industry has done more than most but probably still has the most to do

• ISO 26000 has not necessary moved the debate forward but it has brought together SR in its many facets – and that is a major contribution in its own right.