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Dealing with stupid requests* *Spoiler Alert: There are no stupid requests

Dealing with stupid requests*

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Every business gets its fair share of "stupid" requests and questions from customers. Here is how you should deal with them.

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Page 1: Dealing with stupid requests*

Dealing with stupid requests*

*Spoiler Alert: There are no stupid requests

Page 2: Dealing with stupid requests*

Every time a ���

customer asks you a “stupid” question…

Page 3: Dealing with stupid requests*

…he's telling you what he actually wants

Page 4: Dealing with stupid requests*

If photography were still about aperture, focus and lighting ...

Image  Credits:  John  Kratz  

Page 5: Dealing with stupid requests*

...half the world would never say cheese

Page 6: Dealing with stupid requests*

And if cellular communication meant turning radio knobs...

Page 7: Dealing with stupid requests*

We wouldn't be throwing birds at pigs today

Page 8: Dealing with stupid requests*

So listen to your customers…

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Lookout for stupid ideas...

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... revisit

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... and revise

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…if you choose to serve this customer, you better do it right

After all…

Page 13: Dealing with stupid requests*

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