Damion Copeland

PowerPoint Resume

Career Objective To obtain a position that will enable me to use my strong organizational

skills, educational background, and ability to work well with people

To build my career in a established organization with a stable environment that enables me to bring a benefit to the organization by utilizing my talents

Progress within the organization, take on greater responsibilities and further my career

Build on my solid knowledge and experience customer satisfaction, leadership, financial administration and accounting

Cover LetterI would appreciate your consideration of my application for opportunity currently available within your organization.

I am an excellent communicator and team player, with solid organizational skills and a positive attitude. My commitment to customer satisfaction, knowledge of payroll, accounting, financial administration, management and customer service would be a great asset to your organization. I possess strong interpersonal skills which enable me to develop solid professional, internal and external work relationships with various levels of staff and the public.

I excel in problem-solving through the use of research and analytical thinking. A strong attention to details, the ability to multi-task and prioritize enables me to complete my tasks on time with minimum supervision. Demonstrating tact, discretion and sensitivity while delivering high quality customer service, are qualities that come naturally. I am able to work independently or cooperatively as part of a team in a fast paced environment in order to meet deadlines.

I have a strong knowledge of MS Office suite Word, Excel, PowerPoint and online systems. Windows Operating System and various computer based CRM/SAP software applications. I’m also capable of operating routine office equipment, (photocopier/fax/scanner) and experienced facilitating meetings and presenting information.

Sincerely,

Damion Copeland

Core Competencies

Professional Experience

Christian Children’s Fund of CanadaAccounting, Payroll & Benefits Administrator

Utilized QuickBooks to manage accounts payables and receivables, performed monthly bank reconciliations and recorded adjusting entries. Managed purchase orders, analyzed trends and communicated findings to CEO

Exposoft SolutionsAccounting and Administrative Clerk

Microsoft CanadaCustomer Service Contact Manager

Canadian Manager of Microsoft ROS (Rapid Onsite Support) pilot project; coached and supervised client contact center staff. Implemented procedures used

communication and interpersonal skills to effectively lead

407 ETRCustomer Service Contact Center Team Leader

Education & Volunteer

Experience

Seneca College - Accounting and Finance, 2010 - GPA 3.3 of 4.0

Activities Includes: Student Council Seneca Student Federation Programming and Promotions Coordinator, President and club founder, Student Executive Networking Enterprise (S.E.N.E.), and Student Tutoring, and Student Leadership

Course load includes: Accounting, Group Dynamics, Understanding Canadian Business, Marketing, Organizational Behavior, Business Mathematics, and Statistical Mathematic. Volunteering: Served food at Knights Table Food Bank and Soup Kitchen, Brampton, Ontario.Coached Mississauga’s Tim Horton’s young boy’s and girl’s soccer league for kids ages 3 to 5