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INDUSRTY ANALYSIS REPORT
BUSSINESS PROCESS OUTSOURCING IN INDIA
Under the Guidance of
Mrs. DeviAsst professor
PRESENTED BY
PALA CVA(13H61E0045)
CONTENTS
INTRODUCTION
SWOT &PEST ANALYSIS
COMPANYS INTRODUCTION
FINANCIAL COMAPARISON
FINDINGS &CONCLUSION
BPO [Business Process Outsourcing] has been the latest mantra in India today.
As the current sources of revenue face slower growth, software companies are
trying new ways to increase their revenues.
BPO is top on their list today.
IT services companies are making a quick entry into the BPO space on the
strength of their existing set of clients.
We hope to address all issues related to BPO in India on this portal.
INTRODUCTION
STRENGTHLarge no. of talented graduatesEnglish language benefit Well-developed IT industryStrong customer base of well known companies
WEAKNESSESLack of developmentCultural differencesScarce foreign language skills other than English. Lack of customer service culture
OPPORTUNITIESHorizontal and vertical expansion of existing customer base into new marketsTime zone difference between India and target marketsIncreasing awareness of outsourcing services
THREATSHigh Billing rates Political instabilityIncreasing technology automation.
COMPANYS INTRODUCTION
WIPROESTABLISHMENT 1945REVENUE 437.6bl(US$7.3billion) (2013-14)Website www.wipro.com
INFOSYSESTABLISHMENT 1981
REVENUE 42 million
Website www.infosys.com
TCLESTABLISHMENT 1968 REVENUEU S$ 13.44 billion (2013-14)Website www.TATACONSULTENCY.COM
AEGIS•ESTABLISHMENT 1969REVENUEU S$ 39 billion (2013)•Website www.aegis.com
HGS•ESTABLISHMENT 2000REVENUE 42 million•Website www.hindujaglobalsoultions.com
COMPARISION OF FINANCIAL INFORMATION
2010 2011 2012 2013 20140123456
WiproInfosystclageisHgs
2010 2011 2012 2013 20140123456
WiproInfosystclageishgs
2010 2011 2012 2013 20140
20406080
100120140160180
WiproInfosystclageishgs
2010 2011 2012 2013 201401234567
WiproInfosystclageishgs
2010 2011 2012 2013 20140
0.20.40.60.8
11.21.41.61.8
WiproInfosystclageishgs
Current Ratio of 5 companies Quick Ratio of 5 companies
Inventory Turnover Ratio of 5 companies Fixed asset turnover ratio of 5 companies
Total asset turnover ratio of 5 companies
FINDINGS • We observe that the Hercules has the higher current ratio and hero has the lower current
ratio.• We observe that the net profit ratios of all 5 companies are fluctuating throughout the
period and the BSA is having lower values compared to other companies• We observe that the net profit ratios of all 5 companies are fluctuating throughout the
period and the atlas copco having higher values compared to other companies
CONCLUSION
• The country today is on the threshold of globalization and teaming million are looking for higher level of growth together with equitable distribution of income to improve their lots. Generally the economic signs appear to be favorable for the country to improve its performance and in turn improve the lot of its people. Obviously; this improvement is going to reflect upon the Bicycle Industry in particular and transport segment in general. With customers of the country aspiring for higher and higher the current Bicycles users will be graduating to auto two-wheelers, but there will be a new population looking to the bicycle as means of transport. Similarly a new generation of buyer will look to bicycle as a mean of leisure recreation and good way to keep fit.
THNKING U