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Customer Success Stories - SAP, SAP CRM, Salesforce

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Page 1: Customer Success Stories -  SAP, SAP CRM, Salesforce

QR Contacte-mail: [email protected]: www.anodius.com

SELECTED REFERENCES

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“Your team did a great job here in Energetika Ljubljana. We are up and running, the previous month is completely closed and everything is ready for billing“

„The work Anodius has delivered would not have been deliverable otherwise. Thanks to Anodius SAP CRM system and all its processes, workflows and activities went success-fully live. Your project participation and the way you handled even data migration, not only for CRM but IS-U master data as well, deserves a big appreciation“

„Excellent reputation and uniqueness of CRM services based on SAP were the main reasonsof Anodius engagement that has the utility vertical rich experience.”

“SAP CRM enabled 360° customer view, made more efficient our marketing and sales processes and enabled the competitive advantage on the deregulated energy market.“

Bojan JudnicHead of IT, Javni Holding Ljubljana

Jozef RexaSenior Project Manager, IBM Slovakia

Leona SchovancováHead of Customer Centers, RWE Customer services

Ľudovít HolbíkHead of IT Demand Management & Controlling, SPP

Radovan MarkušHead of GAS Business, ZSE Energy

Vojtech MarekProject Manager, E.ON Business Services Slovakia

Martin HelikarDirector Field Services, SAP Czech Republic

Luboš KotounHead of Integrated Solution (CRM/ ISU), E.ON Business Services Czech Republic

“Thanks to a very professional work of your team we are now able successfully meet project milestones and fulfill the customer expectations. “

“SAP software provides us a single view of all customer contacts across all communication channels. We can now route contacts to the right agent according the predetermined rules in order to decrease response time and optimize service quality for better customer satisfaction.”

“Proper definition of SAP ISU and CRM system requirements according to SAP stan-dard is an essential step in our effort to a successful SAP system implementation & harmonization.”

“Thanks to the company Anodius we can have comprehensive information on our cus-tomers whenever we need to have it. We know what customers’ habits and requirements are and in this way we can offer suitable products and provide them with an excellent service.SAP-based CRM solution streamlines and integrates sales and marketing processes, and thuswe gain a significant competitive advantage on the market.”