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Customer Service & Social Media A Customer Service Professionals ‘How To’ Guide to Social Media

Customer Service and Social Media

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What it means to provide outstanding customer service continues to evolve and change. It is imperative that small businesses develop a working understanding of how to engage, utilize, and implement effective social media strategies

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Page 1: Customer Service and Social Media

Customer Service & Social Media

A Customer Service Professionals

‘How To’ Guide to Social Media

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What is Social Media?

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What This Means To Youand your ability to interact with customers & influence service and purchase decisions.

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…I don’t have time or the staff for social media

BUT…

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