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Social Media & Engagement Marketing @EquineValentina #BeyondEngagement M. Valentina Escobar-Gonzalez, MBA Founder & Bilingual Marketing Consultant www.Beyond-Engagement.com

Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

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Fresh off attending "The World Largest Gathering of Inbound Marketers" conference, Valentina will be sharing the latest techniques by expert marketers and sharing market studies about improving your social media campaigns. Valentina Escobar-Gonzalez, MBA has a background in sales and has been using social media platforms professionally since 2009. Her experiences stems from years staying current on the latest in industry news, handling customer objectives, and creating a solid social media marketing plan. Extensive expertise on how to engage with your customers through social media - Facebook, Twitter, Pinterest, Google+, LinkedIn, blogs, YouTube, Flickr and more. She helps her clients create value and cultivate a competitive advantage on marketing trends through actionable strategies.

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Page 1: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

Social Media & Engagement Marketing

@EquineValentina #BeyondEngagement

M. Valentina Escobar-Gonzalez, MBAFounder & Bilingual Marketing Consultantwww.Beyond-Engagement.com

Page 2: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

What is “Inbound” Marketing?

Publish + Share =

Get Found

@EquineValentina #BeyondEngagement

Page 3: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Rethink: How deliver your

Message, treatCustomers, & Employees

Page 4: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Page 5: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Page 6: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Make it Personal

• Make it Personal: What does the company do? iStock photos on Website?

• Don’t use their words!• Innovate, Pleased to, Unique, Focused on,

leading provider, Commitment, Partnership, New and Improved, Leverage, 120 Percent, Cost effective, Next generation, 110 Percent, Flexible, World Class

Page 7: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

The Future of Mobile Marketing

6 Billion People

4 Billion 3.5 Billion

Page 8: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Page 9: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Location-Based Inbound Marketing

• Is your website mobile-friendly?

• Keywords?

• Google or download: Charmin’s “Sit or Squat App”

Page 10: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Page 11: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Customer Service

• 36-48 month life cycle (TV, Emails, GroupOn)• Retention• Customer Acquisition: “being mapped”• Traditional vs. New MarketingTV Ads, Billboards, “Screen economy”• Forget Google! (Context) Search.Twitter.com• “Surprize & Delight” (i.e. Wedding)

Page 12: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Page 13: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Introverts are Amazing!

• How to “Wage a Quiet Revolution”MeetingsOffice SpaceLeadership

Page 14: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Why You Get Fired?

Everything A Marketer Needs to Know about LinkedIn

Mobile Marketing in an Inbound World: Apps, Tactics, and Metrics for Success

Getting your Clients to Pay for Strategy

The Case for Small: Building an Inbound Marketing Consultancy

The Art and Science of Selling Agency Services

7 Content Ideas to Blow Up Your Brand, Business, and Sales in 2012 and Beyond

Whither Twitter?

From Boring to Story: How to Make Your Content Rule

Breakout Sessions Attended

Page 15: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

References

• Inbound 2012 Conference hosted by HubSpot• David Meerman Scott, “The New Rules of

Marketing & PR”• Gary Vaynerchuk (Vee), “Thank You Economy”• Susan Cain, “QUIET: The Power of Introverts”• Mark Schaefer “Return on Influence” & “The

Tao of Twitter”

Page 16: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Contact Valentina:

M. Valentina [email protected]

855-880-5082

www.Beyond-Engagement.com@EquineValentina

http://www.facebook.com/BeyondEngagement