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11/18/2013 1 Current and Emerging Trends in the Private Security Industry: The need for Continuing Education and Training of the Security Professional Carter F. Smith, JD, PhD [email protected] 615-656-3505 http://www.linkedin.com/in/carterfsmith http://apsu.academia.edu/CarterSmith/Papers What trends are important to you? 2

Current and emerging trends in the private security industry and the need for continuing education and training of the security professional

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Page 1: Current and emerging trends in the private security industry and the need for continuing education and training of the security professional

11/18/2013

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Current and Emerging Trends in the Private Security Industry: The need for Continuing Education and Training of

the Security Professional

Carter F. Smith, JD, PhD

[email protected] 615-656-3505

http://www.linkedin.com/in/carterfsmith http://apsu.academia.edu/CarterSmith/Papers

What trends are important

to you? 2

Page 2: Current and emerging trends in the private security industry and the need for continuing education and training of the security professional

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Overview • History

• Challenges

• Perceptions

• Professionalization

• Education (or not)

• Future

History • Through WW II, private security seen as

unsavory, ill-trained thugs hired to break strikes, suppress labor, and spy on one another.

• Police viewed private security companies as dangerous and unauthorized intrusion into government role.

• Following WW II, more tolerant attitude developed

–private security more often seen as necessary supplement to overburdened public police.

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History • Late 1960s -- early 1970s - security burden

was shifted (back) to private sector.

• Public law-enforcement grew 42 percent.

• Security Guard employment grew 6 percent.

• Investigative employment grew 19 percent.

• Contract security almost doubled.

• Population grew only 12 percent.

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(recent) History • Mid 1970s, crime rates rose.

– Before end of 1976 1 of 4 Americans was victim

• Americans were paying more for private security services than federal, state, and local governments paid for criminal justice system.

• Security field has received increased attention in the past decade or so since the events 9 / 11

• Some Communities have recently received attention for augmenting their public security with private

– necessary supplement to overburdened public police . . .

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It’s important for you because

• Private security has long eclipsed public security (police) as the primary resource for individual and property protection, with over 1 million people employed –Bureau of Labor Statistics, 2012

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Challenges • Entry-level security professionals

–Receive lower pay

–Required to have only high school diploma

• As field increases, so will ranks of supervisors.

–pay commensurate with their experience and education

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Challenges

•What do you see?

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Perceptions • Respondents were students in

three offerings of an upper-division course in criminal justice entitled Security Administration at a large, public university in southeast U.S.

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Perceptions • Non-CJ majors and CJ minors agreed more strongly

than CJ majors that

– course increased respect for security field

– course was more interesting than others

• Female participants agreed more strongly than males that respect for security field increased.

• Participants with no prior interest in CJ agreed more that knowledge of private security had increased.

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Perceptions If you have not considered working

in the security field . . . Why? • When I heard the

word security, I always thought of a mall cop.

• I would like to work as a Lawyer instead.

• I already have a job in Law Enforcement lined up.

• My goal has been Federal Law Enforcement.

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Perceptions • Security officers aren’t as powerful as police officers.

• I want to have more control, action and responsibility.

• I wouldn’t be opposed to it in some business aspect such as management or marketing.

• My career goal was always on the more pro-active side of law enforcement.

• I always thought that security guards had to be buff guys who are able to be complete assholes to people.

• I don’t know if I am physically fit enough to respond necessarily to a situation.

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Perceptions • Security officers aren’t as powerful as police officers.

• I want to have more control, action and responsibility.

• I wouldn’t be opposed to it in some business aspect such as management or marketing.

• My career goal was always on the more pro-active side of law enforcement.

• I always thought that security guards had to be buff guys who are able to be complete assholes to people.

• I don’t know if I am physically fit enough to respond necessarily to a situation.

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It’s important for you because

• Respondents may be your future clients, colleagues, or competitors.

• Responses may be indicative of community perceptions.

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Professionalization • Skills flow from body of theory.

• Common body of knowledge, freely communicated.

• Unique service based on learned techniques.

• Extensive training, minimum qualifications, licensing certification.

• Code of ethics guiding client relations and contact with others.

• Emphasis on service to mankind rather than individual gain.

• A professional organization which establishes policy, regulates actions, and exercises responsibility.

• Requires advanced training, mental rather than manual work.

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Professionalization - four criteria:

• Qualification - establish, promote, and enforce unambiguous qualification criteria.

• Academic studies -- achieve widespread academic acceptance and promotion of advanced security-related studies.

• Business skills -- managers must develop business-related skills so they can earn respect within the corporation.

• Corporate Recognition -- managers must be able to get security's message across to develop an understanding and appreciation of security in executive boardrooms.

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Professionalization • Public's perception is what matters

–attitude of society as a whole

–general opinion of corporate leadership.

• Consumers decide when security has become a profession.

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It’s important for you because

• Determination of professionalism based on experience with professionals.

• Criteria set clear guidelines, but gauge is public and client perception.

• Knowing how to be perceived as professional is only part of it.

• Critical that all members of the profession contribute to advancement and regard in community.

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Education 13 identified security knowledge categories

in academic security realm, including: • Criminology

• Business contingency management

• Facility management

• Fire and life safety

• Industrial security

• Information and computer security

• Investigations

• Physical security

• Security Principles

• Security risk management

• Security law

• Security management

• Security technology

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Education (acceptance) • Progress achieving widespread academic acceptance

due to involvement by professional organizations.

• ASIS International collaborates with faculty and security directors to identify security education needs.

• CJ departments have added security courses

– many schools have their own security departments

• Yet to be corresponding substantive response from business schools to incorporate security curriculum.

– Similarity to public security and law enforcement allows for its incorporation into most criminal justice programs if not its own department.

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Education 2012 security concerns of Fortune 1000 companies

1. Cyber and Communications Security

2. Workplace Violence

3. Business Continuity Planning

4. Employee Selection/Screening

5. Property Crime moved

6. General Employee Theft

7. Crisis Management and Response

8. Unethical Business Conduct

9. Litigation

10. Identity Theft

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It’s important for you because

• Changes in focus to higher-tech workplace and advanced criminal methods require innovation and critical thinking skills.

• Higher education is necessity for advancement with security technology and leadership demands on today’s security professionals.

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Future • increased threat from social media,

especially social engineering

• more challenges with background checks to weed out problems

• increased need for education

• training sessions on professionalism for younger/newer hires

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Future • even more going mobile, challenges both

physical and digital

• tech and networked devices plus crowd-sourced attacks -- physical and digital

• security for hire? a-la-carte security services? free-lance security solutions?

• decreased government spending in criminal justice sector

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Future • Crisis and Emergency Management.

–from forces of nature or human action or inaction.

–increasingly responsibility of security professional

–requires coordination with different set of agencies and providers

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Recommendations

• Implement guerilla, all-hands marketing strategy

• Engage in CJ and other curriculum development

• Offer to visit courses and events

• Offer internships

• Sponsor academic competitions

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References

• Smith, C.F. and Choo, T. (2013). Revisiting Security Administration in the classroom: A decade later. Security Journal. (25 March 2013; doi: 10.1057/sj.2013.7).

• Smith, C.F. et al. Security Today. (textbook – forthcoming)

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Current and Emerging Trends in the Private Security Industry: The need for Continuing Education and Training of

the Security Professional

Carter F. Smith, JD, PhD

[email protected] 615-656-3505

http://www.linkedin.com/in/carterfsmith http://apsu.academia.edu/CarterSmith/Papers