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Presentation for Galway City Business Network
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Social MediaCrisis Management
What would you do if something went wrong?
http://www.greenpeace.org/international/campaigns/climate-change/kitkat
http://www.flickr.com/photos/meg/4453821027/sizes/l/
@****** The Dylan is a hotel that are certainly using twitter well- a guest tweeted about no hot water- they responded immediately to rectify!
@spiderworkingph: 01 442 9410