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A talk for the planners and creatives of Miami Ad School Simon Law - August 2013 www.simon-law.com

Creativity in the time of Big Data

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Talk given to Miami Ad School, Europe students on 15th August, 2013. By Simon Law, CSO at Fabric. The embedded notes in the ppt aren't exactly what I said, but gives you some idea of content and meaning… What I actually said was obviously smarter, wittier and generally more compellingly informative and entertaining!

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Page 1: Creativity in the time of Big Data

A talk for the planners and creatives of Miami Ad School

Simon Law - August 2013

www.simon-law.com

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Simon Law – Chief Strategy Officer, Fabric

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Fabric

Creative shop and data platform

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This talk is about the (near) future…

2. TargetedMedia

1. Big Data

3. The new rules for Creativity

The Future

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But it’s also about today

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And how we make something better

#someecards.com

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Because advertising can be great (not just good)

#psfk.com

http://youtu.be/rfQleI8Ttt0

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And, depending on who you listen to, this is the future

Now that advertisements are more algorithm than Mad Men …the value of the merger will be tested by whether it ushers in the second golden age of advertising. It can do so only by merging the data and analytics of 21st century invention with the ideas and genius creativity of the first golden age of advertising, enabling efficiency and creativity to thrive side by side.

#financialtimes

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1. Big Data

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Big Data is the new big thing

#google

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But it isn’t really a thing at all

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It’s more of a capability, based on growing volumes

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Yet it might change the world…

“Big Data will open the door to making smarter

decisions in every field of human activity”

#The New York Times, March 23, 2013

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Page 14 #BBC Horizon: The Age of Big Data

http://youtu.be/MjMIpQvnaDY

Note: Full video embedded – click on after first few minutes!

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Big Divorce Data

#American Express CMO @ Stream 2011

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Big Flu Data

#Google Flu Trends

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Big Police Data

#BBC Horizon: The Age of Big Data

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In other words, Behavioural Data

What people really doRather than what they claim in research groups

The trails of their interests, their interactions and their affinity

And gives planners the ability to start from facts and reality

Not just googling to find out who’s published an opinion

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Which changes the brief…

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Some examples from our own world…

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The influence of people, not experts…

#Fabricww.com

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The power of 5 checkouts…

#Fabricww.com

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What Apple browsers buy…

#Fabricww.com

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What Mums really want from recipes…

#Fabricww.com

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And a KFC campaign for Young Adult Females…

#Fabricww.com

http://www.facebook-studio.com/gallery/submission/it-doesnt-count-if

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2. Targeted (Addressable) Media

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What Addressable Media is…

Targeted Media = Addressable Media

• Addressable media is where you can pick the audience specifically

• In other words, the media can show a DIFFERENT ad to each person

• That may be based on their demographics, or some kind of behaviour

• BUT it’s always based on KNOWING something about the audience

• It tends to be digital, but that doesn’t mean it’s banners any more…

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It exists in the obvious place

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But that’s less about ‘banners’ these days…

#Wired Magazine, 2010

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Page 30 #Google VOD

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Page 31 #Channel 4

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Page 32 #Channel 4

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Page 33 #DirecTV

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Page 34 #DirecTV

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Page 36 #YouView

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Page 37 #Apple

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Addressable is NOT social listening

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Page 39 #Facebook

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So, addressable media is coming

But, what are you addressing?

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Have we seen you before?

What were you interested

in?

Do we have any demog data?

Does that fit one of our target groups?

Where did you come from?

Can we guess

what you want?

What time is it?

What’s most

relevant now?

What ads have you

seen before?

Example targeting questions (i.e., Machine options)

What’s your

location?

Does that change

anything?

Using the Groups we have and the Content we’ve got available, what do we show?

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KFC: Dynamic Page Content – driving a 12% uplift

Morning

Young Males Teens

Dinner

#Fabric

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KFC: Weather-dependent

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Flora: Achieving 4x the recipe views, 2x engagement

#Fabric

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Amazon: The ‘Daddy’ of personalised site experiences

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But none of this goes far enough!

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Addressable makes new things possible

• Mainly, it’s about Targeting – both Ads + Content

But it also means:

• Flighting (i.e., choosing what order people see ads/content in)

• Capping frequency

• Personalising ads/content (to a degree!)

• Recognising who saw your ads/content later

• Learning what effect those ads/content had

• Seeing how people respond to ads/content (in reality, not in research)

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But

Creepy Clevervs.

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Google policy is to get right up to the creepy line and not cross it.

#Eric Schmidt, Google CEO

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It’s not Minority Report

http://youtu.be/7bXJ_obaiYQ

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3. The new rules for Creativity

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AgileAdaptive

Real-timeDynamic

Native

Creativity

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Big Data means…

① Bolder Work

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Big Data means…

Bolder Work

Simpler Messages

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Big Data means…

Bolder Work

Simpler Messages

More Creative (more of it)

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Big Data means…

Bolder Work

Simpler Messages

More Creative

More Control

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Big Data means…

Bolder Work

Simpler Messages

More Creative

More Control

New Ideas

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Page 60 #Nike+

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Page 61 #Nike

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Sadly, this is rare!

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It’s hard to find great work thatgenuinely uses Big Data beyond

the planning phase…

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Page 64 #Oreos Facebook

http://youtu.be/ZDSc0V3AEnk

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Page 65 #Fabric

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Page 66 #Re-targeting – and the story of Andrew“2 Sheds” Freeman (of Harris Interactive)

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This has tended to be a media tool.

And the media POV tends to be focusedon how you reach an audience,

rather than what you do WITH that audience.

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This is the next Big Opportunity

for both planners & creatives

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And it’s available right now…

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4. Facebook – The future, today…

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Facebook is Big Data

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Server farms the size of 4 football pitches

Facebook processes 2.5 billion pieces of content and 500+ terabytes of data each day. It’s pulling in 2.7 billion Like actions and 300 million photos per day, and it scans roughly 105 terabytes of data each half hour.

#Facebook, August 2012

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Facebook can serve depending on:

Location (inc. mobile location)

Your age, sex, education

Your interests and activities

Your affiliation (Likes) to a brand (or not)

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The most advanced targeting system on the planet – with over a Billion people

But…

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THIS IS

NO MORE

ACCURATETHAN THE

AVERAGE AD

BREAK!

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It’s not all bad, though…

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http://youtu.be/c2dXb_nqyjs

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Page 83 #facebook.com/tedisreal

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52 million people in the UK aged 14+

c. 36 million on Facebook, aged 13+

= 69% of population on Facebook today

#Facebook, 2012 Census

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Page 85 #Fabric

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http://youtu.be/Y66uZVahRco

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So…

• Facebook already has the targeting in place

• People have done Cannes-winning work on Facebook, but it hasn’t yet leveraged the capabilities of Big Data and Addressable Media

• Planners have leveraged Big Data, but not enough and it’s not yet been used to radically change the creative itself – more the briefing – and, more often than not, it’s Small Data rather than Big!

• With Facebook launching Video Advertising, the ability to target a mass audience will become a very real possibility

• And this isn’t the only show in town – think about YouTube, VOD, etc…

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As all these things become possible, future planners and creatives will conceive of something amazing…

They will create a new campaign that goes into the hall of “awesome”.

Will it be you?

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Three Thought Starters…

① Targeted Ads within Campaigns

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Campaign Idea

Edit for Young Males

Edit for Young Females

Edit for Brand Loyalists

Video Execution

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Targeted Ads within Campaigns

Campaigns that Evolve

Three Thought Starters…

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Campaign Launch

See first day’s

activity and responses

Create specific ads to

address response

Monitor reactions and sales

impact

Re-edit TV campaign

to increase interest

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Targeted Ads within Campaigns

Campaigns that Evolve

Pre-testing in the real world

Three Thought Starters…

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Client’s favourite cut/edit/ending

Compromise version

Creative team’s favourite

cut/edit/ending

All posted on YouTube and promoted for

3 days – results/data

tracked

Best-performing version gets aired on TV, plus VOD

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And…

Targeted Ads within Campaigns

Campaigns that Evolve

Pre-testing in the real world

Buying Facebook shares

#Facebook shares: The value of an investment can go down as well as up and you may get back less than you put in

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The thought starters I’ve given you are dull.They’re rational approaches.

This needs genius – the moment whereit turns into something awesome.

And that’s your challenge…

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#Looney Tunes