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Slide package for a three hour master class on developing a communication strategy for 2013. Delivered to four leading not for profits in Canberra on 12 Dec 2012
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Communicating to Canberra Communicating to Canberra
Promoting our value to our community Promoting our value to our community
communications auditcommunications audit
objectives objectives
define who to reachdefine who to reach
messages that persuade messages that persuade
delivery systemsdelivery systems
time, budget, measurementtime, budget, measurement
12 month communications plan12 month communications plan
what do we now?what do we now?
what works?what works?
what do we keep?what do we keep?
what do we ditch?what do we ditch?
Communications auditCommunications audit
Set marketing objectives Set marketing objectives
S S Specific - what exactly will you doSpecific - what exactly will you do
M M Measurable goalsMeasurable goals
AA Agreed - by your Board etcAgreed - by your Board etc
RR Realistic and achievableRealistic and achievable
TT Limited by timeLimited by time
Key AudiencesKey Audiences
who are they?who are they?
where are they?where are they?
what do they know?what do they know?
what gets their attention?what gets their attention?
how do I reach them?how do I reach them?
Your audiencesYour audiences
some-one who uses their networks some-one who uses their networks to help or hinder youto help or hinder you
Key influencersKey influencers
understandableunderstandable
relevant relevant
consistentconsistent
Your messageYour message
““Trade is important for Australia: 1 in 5 jobs depends on trade”Trade is important for Australia: 1 in 5 jobs depends on trade” DFAT DFAT
““This is about whales for lunch not whales for science”This is about whales for lunch not whales for science”Anthony Albanese MPAnthony Albanese MP
““Make Poverty History”Make Poverty History”Bob GeldorfBob Geldorf
How can people trust youHow can people trust you
facts n’ figuresfacts n’ figures
case studiescase studies
research research
compare and contrast compare and contrast
previous record previous record
……above all stories
above all stories
Social media Media
Influencer relations Adverstising and
other more expensive strategies
Something old …. something new ….. Something old …. something new …..
mediamedia
word of mouth marketingword of mouth marketing
social mediasocial media
Integrating your approachIntegrating your approach
RadioRadio
TVTV
Newspaper Newspaper
Social media Social media
Online Online
Word of mouthWord of mouthEventsEvents
CollateralCollateral
Sponsorship Sponsorship
track track
measuremeasure
evaluateevaluate
reportreport
rememberremember
Quality controlQuality control
Communications planningCommunications planning
communications auditcommunications audit
objectives objectives
define who to reachdefine who to reach
messages that persuade messages that persuade
delivery systemsdelivery systems
time, budget, measurementtime, budget, measurement