We are Looking for centers to work on a Inbound & Outbound campaign.

Type of Process: Outbound & Inbound Customer Support

Work Description: Sales, After Sales Customer Care, Live Transfers of Pickup Orders

Industry Vertical: Travel (International)

Seats:

Outbound - 10 Seats (8+2 Hours, 7 days a week)

(Confirmation & Courtesy calls along with Customer Feedback and Sales)

Inbound - 20 Seats (8+2 Hours, 7 days a week)

Payment Method: Western Union, Money-Gram, Pay-Pal, Bank Transfer*.

Leads: Not Provided (We Have Vendors, We Can Refer, All You Need Are Raw Numbers)

Payout:

Outbound : Rs.10 per Call + 10% Commission on Ticket / Tour Package Selling

(+ Rs.450 for working on Sundays & Holidays)

Inbound : Rs.40 per hour

VOIP minutes for outbound calls shall be provided by the client.

Contract: 1 year extendable to 3 years

Training:

Shall be provided by the client at the Center wherein the Trainer Would fly down from States and the Expenses has to be taken by the Center.

Billing Cycle: 30 days

Signup Procedure:

1. Send LOI (Letter of Interest) & profile to us.2. You will be sent the Sample Agreement. Respond with acknowledgment of the agreement terms.3. Final Agreement is sent. Return an executed agreement.4. Choose from Optional Training Program - TTT (Train-The-Trainer) Program or On-Site Training (3-5 days).5. Get all agents approved via mock calls. Receive data and start calling.

Charges Involved :

( 1 ) Business Procurement fees : Rs.4 Lac( 2 ) Consultancy Charge : 2 Lac( 3 ) 10% Royalty - 6 Month( 4 ) Training Charge - Rs.1200 Seat / Year

Documents/Certifications Required:

( 1 ) Submit Your Company Profile with Photographs of Center.( 2 ) Last 2 years Balance Sheet and Profit and Loss statement.( 3 ) Articles and Memorandum of Association.( 4 ) Director’s profile along with senior Management profile.( 5 ) Details of any 1 previous inbound projects handled.( 6 ) DOT License (Domestic & International).( 7 ) STPI Registration.( 8 ) Govt. Registration Certificate.( 9 ) Bank Statements for last 6 months + IT Returns of 1 years)(10) Pan card Snapshot Required.

Submit Your Details on info@parttimeonwork.com with subject of Project Name.