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A Holistic Approach to Hiring and Training Using Foundational and Personal Skills Assessments for the Best Employee to Job Fit

Covidien Dc Work Keys 101 3 A

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Page 1: Covidien Dc    Work Keys 101 3 A

A Holistic Approach to Hiring and Training

Using Foundational and Personal Skills Assessments for the

Best Employee to Job Fit

Page 2: Covidien Dc    Work Keys 101 3 A

WorkKey’s Goals

To create a nationally-recognized To create a nationally-recognized SYSTEMSYSTEM

for the assessment and for the assessment and improvement of work-related skills improvement of work-related skills

that is meaningful to employers and that is meaningful to employers and educators foreducators for

hiring and training.hiring and training.

Page 3: Covidien Dc    Work Keys 101 3 A

WorkKeys Identifies Applicants That are the Best Match for Your

Jobs

Foundational Skills = CAN DO

Answers the question:

Does the applicant or employee have the skill levels necessary to complete the on-the-job training and perform at the standards required for YOUR JOB?

Page 4: Covidien Dc    Work Keys 101 3 A

Foundational Skills = CAN DO

Communication– Business Writing– Listening– Reading for

Information– Writing

Problem Solving– Applied

Mathematics– Applied

Technology– Locating

Information– Observation

Page 5: Covidien Dc    Work Keys 101 3 A

WorkKeys Identifies Applicants That are the Best Match for Your

Jobs

Personal Skills = WILL DO

Answers the question:

Does the applicant or employee have the work related attitudes and values that match your work environment?

Page 6: Covidien Dc    Work Keys 101 3 A

Personal Skills = WILL DO

Personal Skills– Performance– Talent– Fit

Interpersonal Skills– Teamwork

Page 7: Covidien Dc    Work Keys 101 3 A

Personal Skills Performance

A screening test that measures attitudes toward work and a tendency toward risky behaviors.• Two Separate Scales

– General Work Attitudes– Risk Reduction

• Three Scores– Work Attitude– Risk Attitude– Overall Performance

Page 8: Covidien Dc    Work Keys 101 3 A

General Work Attitude

Conscientiousness– Dependable– Reliable– Punctual

Agreeableness

- Helpful

- Friendly to co-workers

Emotional Stability

Page 9: Covidien Dc    Work Keys 101 3 A

Scores from the General Work Attitudes

can be related to: 1. Productivity

2. Supervisor Ratings

3. Resilience to Work Related Stress

4. Aggression

5. Team Orientation

Page 10: Covidien Dc    Work Keys 101 3 A

Risk Reduction

Focuses on attitude toward:

1. Compliance with Safety Rules

2. Unnecessary risk-taking

Page 11: Covidien Dc    Work Keys 101 3 A

Risk Reduction Subscales Scores Relate to:

1. Work Related Accidents

2. Respect for professional protocol

3. Outbursts of Physical and/or Verbal Aggression or Hostility

4. Coworkers complaints about conduct and/or harassment

Page 12: Covidien Dc    Work Keys 101 3 A

Performance

Page 13: Covidien Dc    Work Keys 101 3 A

Highly desirable level of expected performance

Moderately desirable level of expected performance

Less desirable level of expected performance

WorkKeys Performance Assessment measures personal behaviors and attitudes critical to workplace success. A high score on the Performance Index indicates higher likelihood of having successful work attitudes and engaging in safety behaviors.

64 Performance Index -- The overall rating for an examinee based on the combination of General Work Attitudes and Risk Reduction scores.A moderate Performance Index (combination of General Work Attitudes and Risk Reduction) suggests a candidate may be moderately desirable. Individuals with similar scores are likely to perform at a moderate level of productivity and work safety.See below for additional interpretive information about this person’s general work attitudes and risk reduction tendencies.

What This Means:

64PERFORMANCE

10 20 30 40 50 60 70 80 90 100

50General Work Attitudes

Risk Reduction 89

50

89Risk Reduction—Tendency to avoid engaging in risky behaviors, such as noncompliance with safety rules and conflict with supervisors and coworkers.A candidate with a high Risk Reduction score may be an employee who: Consistently follows safety rules and procedures Is consistently alert to job risks Is very unlikely to engage in inappropriate interpersonal behaviors such as, aggression or hostility

General Work Attitudes—Positive and productive attitudes toward work tasks, coworkers, the organization itself, and other work-related behaviors. A candidate with a moderate General Work Attitudes score may tend to be an employee who: May be disagreeable with coworkers or supervisors under stressful circumstances Is usually conscientious about completing work on time Is usually honest with coworkers or supervisors Will make appropriate use of company assets under most circumstances

Percentile Scale Definitions

0

Performance Assessment

WorkKeys Performance Assessment Profile

Page 1 of 2

Employer Report

Examinee: Alvin C. Tracey

Examinee ID: XXXXX7890

Percentile Rank: Approximate percent at or below score

Report for: Abbatoir Industries

Site: Iowa City, IA

Test Date: 4/12/07

Perfor-mance Score

Report

Page 14: Covidien Dc    Work Keys 101 3 A

Personal SkillsTalent

•Benchmarked to “Best Employees”•A selection and employee development tool that measures such work-related attitudes and behaviors as:

• Dependability• Cooperation• Openness• Assertiveness• Emotional Stability• Energy

Page 15: Covidien Dc    Work Keys 101 3 A

Talent Score Report

Page 16: Covidien Dc    Work Keys 101 3 A

Talent Score Report

90Stability

50Sociability

50Savvy

90Order

50Optimism

40Influence

20Goodwill

65Drive

85Discipline

35Creativity

25Cooperation

90Carefulness

0 10 20 30 40 50 60 70 80 90 100

WORKEYS TALENT ASSESSMENT PROFILE

90Stability

50Sociability

50Savvy

90Order

50Optimism

40Influence

20Goodwill

65Drive

85Discipline

35Creativity

25Cooperation

90Carefulness

0 10 20 30 40 50 60 70 80 90 100

WORKEYS TALENT ASSESSMENT PROFILE

90Carefulness: Tendency to think and plan carefully before acting.

This individual’s responses suggest that he or she is cautious, deliberate, and pays close attention to detail in the workplace. Responders at this score level tend to think carefully before acting or speaking. They always consider the consequences of theiractions, and their decisions are usually well thought-out.

85

Order: Tendency to be well organized as well as keeping the work area neat and tidy.

The examinee’s responses suggest that he or she is well-organized, and consistently keeps physical surroundings neat and tidy. Individuals who respond at this score level are always methodical in their manner and maintain a structured professional environment.

Discipline: Tendency to begin tasks and complete them without becoming distracted or bored.

The examinee’s responses suggest that he or she commits to work duties until they are complete. Individuals who respond at this score level take responsibility and can always be relied upon to get their work done on time. They are not easily distracted, and always persist through challenges until the task is done.

Talent Assessment

WorkKeys Talent Assessment measures personal and workplace behaviors and attitudes. This report is designed to help identify examinee strengths and weaknesses in order to ensure success in the workplace.

Percentile Scale Definitions

Capitalize on Individual Strengths

90

Page 1 of 3

Employer Report

Stability: Tendency to maintain composure and rationality in situations of actual or perceived stress.

This individual’s responses suggest that he or she maintains his or her composure even when faced with highly stressful situations. Individuals who respond at this score level tend to remain calm and even-tempered in their conduct, and they feel confident in their ability to handle the pressure and stress of working under deadlines..

90

Examinee: Alvin C. Tracey

Examinee ID: XXXXX7890

Percentile Rank: Approximate percent at or below score

Report for: Abbatoir Industries

Site: Iowa City, IA

Test Date: 4/12/07

Page 17: Covidien Dc    Work Keys 101 3 A

Talent Score Report

Page 18: Covidien Dc    Work Keys 101 3 A

Personal SkillsFit

•A match between the individual and the workplace.•Most concerned about Employee Job Satisfaction.

Ensure a good fit:

• Map individual interests and values to the work environment

• Enhance job persistence and satisfaction

• Develop a talent pool to meet current and future workforce needs

Page 19: Covidien Dc    Work Keys 101 3 A

FIT Score Report

WorkKeys Fit Assessment measures the fit between an examinee's work-relevant interests and values and the characteristics of occupations. Worker satisfaction and commitment are associated with greater fit. Examinee-specified primary occupation is in BOLD.

Fit Index for Related Occupations

Occupations specified by the examinee, as well as related occupations, are ranked by Fit Index. Examinee-specified occupations are in BOLD.

0 10 20 30 40 50 60 70 80 90 100

Fit Assessment

1 of 3

Employer Report

Code Title Fit Index Level of Fit

11-3071.00 Transportation, Storage, and Distribution Managers 86 High11-3011.00 Administrative Services Managers 80 High11-2022.00 Sales Managers 79 High11-3071.01 Transportation Managers 77 High11-3071.00 Storage and Distribution Managers 69 Moderate11-3042.02 Training and Development Managers 61 Moderate11-3040.00 Human Resources Managers 56 Moderate11-3061.00 Purchasing Managers 56 Moderate 11-3031.02 Financial Managers, Branch or Department 55 Moderate11-3041.00 Compensation and Benefits Managers 54 Moderate11-3049.99 Human Resources Managers, All Other 54 Moderate11-3031.00 Financial Managers 53 Moderate11-2011.00 Advertising and Promotions Managers 51 Moderate11-2021.00 Marketing Managers 50 Moderate 11-2031.00 Public Relations Managers 50 Moderate11-3031.01 Treasurers and Controllers 42 Moderate11-3051.00 Industrial Production Managers 29 Moderate11-3021.00 Computer and Information Systems Managers 27 Moderate11-9011.02 Crop and Livestock Managers 23 Low11-9011.01 Nursery and Greenhouse Managers 14 Low

Examinee: Alvin C. Tracey

Examinee ID: XXXXX7890

Fit Index for Occupations Specified by Examinee

86Transportation, Storage, and Distribution Managers11-3071.00

56Purchasing Managers11-3061.00

56

61

54

Human Resources Managers

Training and Development Managers

Human Resources Managers, All Other

11-3040.00

11-3042.00

11-3049.99

86Transportation, Storage, and Distribution Managers11-3071.00

56Purchasing Managers11-3061.00

56

61

54

Human Resources Managers

Training and Development Managers

Human Resources Managers, All Other

11-3040.00

11-3042.00

11-3049.99

Percentile Rank: Approximate percent at or below score

Fit scores are based on the examinee's responses to the Interest Inventory and Work Values Inventory.

Report for: Abbatoir Industries

Site: Iowa City, IA

Test Date: 4/12/07

Page 20: Covidien Dc    Work Keys 101 3 A

WorkKeys Statistics

• 12,000+ jobs profiled

• Over 2,500 businesses have used WorkKeys

• Referenced to Government resources - O*NET Occupational Profiles

Page 21: Covidien Dc    Work Keys 101 3 A

Teamwork

Page 22: Covidien Dc    Work Keys 101 3 A

Contact Information:

Laura Lawrence

Regional ManagerACT Workforce Development

407 Fort Couch RoadUpper St. Clair, PA 15241

Phone: 412.831.1345Email: [email protected]

Thank You!