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Course Outline - Document Imaging & Electronic Document Management

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Page 1: Course Outline - Document Imaging & Electronic Document Management
Page 2: Course Outline - Document Imaging & Electronic Document Management

P.O. Box 2235, 119 Penco Street Telephone: 868-671-8173/672-7002 Lange Park, Chaguanas Fax: 868-672-7005 TRINIDAD, W.I. Email: [email protected]

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Course Title:

DIGITAL CONVERSION OF LARGE VOLUMES OF PAPER

RECORDS - Document Imaging & Electronic Document Management

Course Instructor

RAYMOND K. CUNNINGHAM, JR. CRM, CA, CIPP Director of Records Services/Information Security Officer University of Illinois Foundation

COURSE

DESCRIPTION

This workshop is designed for technical and non-technical Records &

Information Management staff to provide a solid understanding of document

imaging systems: what they are, how they work, why they are needed, and

their technologies & methodologies in systems development. Participants will

also get a clear insight into the processes required to scale and build large-

scale imaging/scanning applications in order to digitally convert of large

volumes of paper records.

DISCUSSIONS

INCLUDE:

• Document Imaging

• Document Management (DM)

TECHNOLOGY -

TOOLS

• Web Enabled DM Solutions

• Content Management (CM)

• COLD: Computer Output to Laser Disk, also known as Enterprise Report

Management (ERM).

• Workflow

RECORDS

• Records Definition

• Records Management (RM) Definition

• Records Management Drivers

Page 3: Course Outline - Document Imaging & Electronic Document Management

P.O. Box 2235, 119 Penco Street Telephone: 868-671-8173/672-7002 Lange Park, Chaguanas Fax: 868-672-7005 TRINIDAD, W.I. Email: [email protected]

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• Records Management Applications

• Legal Use of Records

• Value of Records

• Cost of Records

• Legal Implications - The Bottom Line...

BENEFITS

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• Develop a disaster recovery plan

• Begin business process reengineering by automating manual processes

• Reduce long-term storage costs

GOALS

• Increased importance of - (environmental, customer service, disaster

recovery, regulatory requirements)

• Requirement to cut operating budget in poor economy

• Enhance customer/public service

• Enhance info sharing internally & externally

• Provide new/faster services

• Preserve historic documents

• Achieve statutory/regulatory requirements more effectively

• Provide document security – disaster recovery

• Stimulate, creativity, motivation, loyalty

Page 4: Course Outline - Document Imaging & Electronic Document Management

P.O. Box 2235, 119 Penco Street Telephone: 868-671-8173/672-7002 Lange Park, Chaguanas Fax: 868-672-7005 TRINIDAD, W.I. Email: [email protected]

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OBJECTIVES

Students will gain an understanding of how document imaging can be used and

managed in both small and large-scale organizations. Document imaging is the

process of taking documents out of file cabinets, and off shelves, and storing

them in a computer system. This course provides an understanding of the details

that there is often no time to review in the rush to implement a system. The

course content is intended to be useful to students in their professional work for

twenty years into the future and is also intended to be useful for planning to

preserve digital documents forever.

CONTENT

SUMMARY

On this course, students will learn about the technologies involved in:

• Designing/Setting standard criteria/requirements for a document

imaging/management system

• Scanning

• Importing

• Transmitting/distribution

• Organizing

• Indexing

• Storage

• Searching and retrieval

• Viewing/working with electronic documents/records and

Printing documents for document imaging systems, and archives.

OPPORTUNITY

FOR

CERTIFICATION

Computing Technology Industry Association (CompTIA) - CompTIA

CDIA+™ Certification (See www.comptia.org). Students taking this course

have an opportunity to gain accredited certification in this study discipline. The

CompTIA Certified Document Imaging Architech (CDIA+) credential validates the

knowledge of professionals who deliver document imaging solutions. It is a

Page 5: Course Outline - Document Imaging & Electronic Document Management

P.O. Box 2235, 119 Penco Street Telephone: 868-671-8173/672-7002 Lange Park, Chaguanas Fax: 868-672-7005 TRINIDAD, W.I. Email: [email protected]

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vendor-neutral certification that proves expertise in the technologies and best

practices used to plan, design, and specify a document imaging, management

system.

The industry recognizes CompTIA CDIA+ certification as a consistent, objective

way to evaluate imaging industry professionals. Several companies that provide

document imaging solutions value and support the CompTIA CDIA+ certification,

including Canon, Ricoh, Konica, Kyocera, Hyland Software, Bowe, Bell & Howell,

Fujitsu, Sharp, IBM and Panasonic.

CERTIFICATION

BENEFITS FOR

EMPLOYEES &

EMPLOYERS

CompTIA’s CDIA+ certification is the global standard of competency and

professionalism in the document imaging / management industry. Supported by

a network of industry leaders, it validates a professional’s level of expertise in the

technologies and best practices used to plan, design and specify a document

imaging / management system.

For employees, the benefits of this program include:

Proof of professional achievement

Enhanced job opportunities

A viable career path

For employers, the benefits of this program include:

Uniform document imaging standards

Lower training costs

Customer satisfaction

Maximized efficiency in recruiting, hiring and training

Page 6: Course Outline - Document Imaging & Electronic Document Management

P.O. Box 2235, 119 Penco Street Telephone: 868-671-8173/672-7002 Lange Park, Chaguanas Fax: 868-672-7005 TRINIDAD, W.I. Email: [email protected]

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INSTRUCTOR’S PROFILE

Ray Cunningham is manager of records services at the University of

Illinois Foundation in Urbana, Illinois. He has been a records manager for

over 30 years. Previously he was records manager at the University of Utah

from 1980 – 1985 and founded the records management program at

Dartmouth College in Hanover, New Hampshire. He was corporate records

manager at the Midwest ISO, a federally chartered independent electrical

transmission operator in Indianapolis, and was employed by Information

International Associates in Oak Ridge, Tennessee.

Ray holds two bachelor’s degrees and a master’s degree, all from the University of Utah. He is a

Certified Archivist, a Certified Records Manager, a Certified Document Imaging Architech, and

holds AIIM’s master certificate in Electronic Records Management and Enterprise Content

Management. He is a member of ARMA International, AIIM and the Association of Information

Privacy Professionals (AIPP). In 2007 he was a subject matter expert for CompTIA in the creation

of the current version of the CDIA+ certification. In 2007 he received his Certified Information

Privacy Professional certification. Ray regularly teaches document imaging and information

privacy.

Ray is a frequent consultant to corporations, universities, and local government on records

retention, privacy and records best practices.

Page 7: Course Outline - Document Imaging & Electronic Document Management

P.O. Box 2235, 119 Penco Street Telephone: 868-671-8173/672-7002 Lange Park, Chaguanas Fax: 868-672-7005 TRINIDAD, W.I. Email: [email protected]

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REGISTRATION FORM

Course title:

Location & Date of course:

Name of participant:

Position/responsibilities:

Organisation:

Telephone: Mobile: Fax:

E-mail:

Postal address:

What kind of background in records work do you have?:

How did you find out about the course?:

I have read and agreed to the conditions for training course registration outlined above.

Signature:

Date:

Authorizing officer:

Name:

Position:

Telephone:

Fax:

E-mail:

Signature:

Date:

Page 8: Course Outline - Document Imaging & Electronic Document Management

P.O. Box 2235, 119 Penco Street Telephone: 868-671-8173/672-7002 Lange Park, Chaguanas Fax: 868-672-7005 TRINIDAD, W.I. Email: [email protected]

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REGISTRATION AND PAYMENT TERMS & INSTRUCTIONS:

1. Please ensure registration forms are properly filled out and more importantly authorization/approval for

registration indicated on the form before forwarding to Lorson.

2. All costs quoted are in US$.

3. Where applicable, the TT$-US$ rate of exchange shall be calculated at the prevailing bank rate.

4. Payments must be made IN ADVANCE.

5. Late payments -- 15 days and more from the date of invoice) shall incur a 15% late fee charge.

6. Companies based in Trinidad & Tobago can issue cheques payable to LORSON RESOURCES LIMITED. All

other companies please complete an International Wire Transfer. The details will be included on your invoice

from Lorson Resources Limited.

7. A 10% discount shall apply for groups of five (5) participants or more from one organisation.

8. The price of the course also covers morning and afternoon snack breaks, lunch, manuals/course materials

and certificate.

9. PAYMENT AND REGISTRATION SUBSTITUTION POLICY

Substitute participants are permitted for individuals from the same company or organization. Substitution

requests must be received in writing, and validated by a supervisor, no later than 5 (five) business days

before the first day of the registered program.

10. CANCELLATION POLICY

Lorson Resources Limited reserves the right to cancel courses, programs, workshops or seminars at any

time for any reason. The decision to cancel is at the sole discretion of Lorson Resources Limited. In the

event Lorson Resources Limited cancels a program, trainees will be sent a full refund. Consequently, Lorson

Resources Limited assumes no responsibility or liability for any transportation, travel, or penalty costs

incurred by customers in making their travel arrangements.

Neither Lorson Resources Limited nor any of its affiliates shall be liable for any direct, indirect, special,

consequential, incidental or punitive damages (including, without limitation, lost profits or revenues, costs of

replacement goods, business interruption and loss or damage arising out of registration for any of Lorson

Resources Limited's courses, programs, workshops or seminars.

ALL CANCELLATION REQUESTS MUST BE MADE IN WRITING AND MAILED/EMAILED TO:

Lorson Resources Limited

PO Box 2235, 119 Penco Street, Lange Park, Chaguanas, Trinidad, W.I.

Registrants who cancel their registration at least 15 days prior to the first day of courses will receive a

refund less a cancellation fee of 50% of course cost. ALL COURSES, PROGRAMS, WORKSHOPS, OR

SEMINARS ARE NON-REFUNDABLE WITHIN 15-DAYS OF THE FIRST TRAINING DAY.

All cancellations received less than 15 (fifteen) days prior to the first day of courses are non-refundable.

PLEASE MAIL OR FAX THE ABOVE REGISTRATION INFORMATION TO: Lorson Resources Limited, PO Box 2235, 119 Penco Street, Lange Park, Chaguanas Trinidad, West Indies TEL: 868-671-8173 or 868-672-7002 FAX: 868-672-7005 Email: [email protected]