Corporate Learning in 2010: Social, Mobile, Collaborative, Engaging and Fun

Copyright, 2010 Future Workplace www.futureworkplace.com

CorporateLearningin2010:Social,Mobile,Collaborative,EngagingandFunJeanne Meister Founding Partner, Future Workplace [email protected]


Coming May, 2010 Five Themes:

Globalization Five Generations @ Work

Increasing Usage of Social Media Learning & Recruiting Go Social

20 Predictions for 2020 Workplace

www.the2020workplace.com

Introductions


Ifyouareahealthymaleorfemaleatage60,youarephysicallyabletoworkuntilwhatagerespectively?


Source:WorldHealthOrganization

Ifyouareahealthymaleorfemaleatage60,youarephysicallyabletoworkuntilwhatagerespectively?


WhatAgeRangeContainstheFastestGrowingSegmenton

Facebook?


WhatAgeRangeContainstheFastestGrowingSegmenton

Facebook?


WhatistheagerangeofthemajorityofTwitterusers?


WhatistheagerangeofthemajorityofTwitterusers?

Source:http://blogs.reuters.com/mediafile/2009/03/30/twitter‐older‐than‐it‐looks/


Howmuchtimedokids8‐18spendusingacomputer,watchingTV,andplayingvideogameseachweek?


Source:http://www.latimes.com/business/la‐fi‐youth‐media21‐2010jan21,0,6874392.story

Howmuchtimedokids8‐18spendusingacomputer,watchingTV,andplayingvideogameseachweek?


TheBIG(Rhetorical)Question…

How will the next generation of hyper-connected, globally savvy employees affect the

way learning happens in organizations?


CORPORATE LEARNING

In2010

Corporate Learning

Is:


COLLABORATIVE


MOBILE


ENGAGING


SOCIAL


FUN


COLLABORATIVE


OneCA… A Vision for CA Employees


AgilentTechnologiesFMPWikiHomePage


MOBILE


Product Knowledge, Sales Training, and Communication are among the most popular trainings for which companies are using mobile learning

technologies.

Surveyof300HRVP’sQ:HowWillMobilePhonesBeUsedForLearning?


KnowledgeAcquisitionandPracticeOpportunities

Cash Mgt Workbooks Demo


“Bytheendof2010,weexpecttohaveeverysalesassociateatWatsonPharmaceuticalusingaSmartPhonewithanAppfromWatsonU.The

appwillallowsalesassociatesto

accessallcoursesonWatsonUniversity,viewsalespresentationsfrompeers,

watchphysicianvideosduringtraveltime

Wewantlearningtobewearableandeasilyaccessedforoursalesassociateswhospendtheirdaystravelingtophysicianoffices.”

JasonZeman,AssociateDirector,SalesTraining&Development


DISCUSSION:InNext12months,howlikelyisyourorganizationtodevelopMlearning&YourDeviceofChoice?

–   Itisintheplanfor2010‐2011–  VeryLikely–  SomewhatLikely

–  NotVeryLikely–  NotAtAllLikely


ENGAGING


Mentoring

Copyright, 2010 Future Workplace www.futureworkplace.com 28

Millennial 1: What’s one thing I can do to be more successful in my role at the company?

Feedback 1: Hey, it’s Joe your manager: Ask for more feedback from other members of your team

Feedback 2: You have a tendency to leave things to last minute. Plan your time better and start earlier


DiscussionInNext12months,howlikelyisyourorganizationtodevelopmoreENGAGINGmethodsofL&D?WhatAreThey?

–   Itisintheplanfor2010‐2011–  VeryLikely–  SomewhatLikely–  NotVeryLikely–  NotATAllLikely


SOCIAL


How IBM Uses Social Media To Drive

Innovation Social Media Stats:

•  17,000 internal blogs •  100,000 employees using internal blogs •  53,000 members on SocialBlue (like Facebook for employees)

•  A few thousand “IBMers” on Twitter •  As many as 500,000 participants in company crowd-sourcing “Innovation jams”

•  50,000 in IBM alum networks on Facebook and LinkedIn

Results:

•  Crowd-sourcing identified 10 best incubator businesses, which IBM funded with $100 million

•  $100 billion in total revenue with a 44.1% gross profit margin in 2008


Social Blue


DISCUSSION

InNext12months,howlikelyisyourorganizationtodevelopACORPORATESOCIALNETWORKFORLEARNING?

–   Itisintheplanfor2010‐2011–  VeryLikely–  SomewhatLikely–  NotLikely–  NotATAllLikely


FUN


New Hire Games

Dawn of the Shadow Specters: A text-based game

Rise of the Shadow Specters: A video-arcade quality game


Case Study


DISCUSSION

InNext12months,howlikelyisyourorganizationtodevelopGAMES/SIMULATIONSforlearning&development?

–   Itisintheplanfor2010‐2011–  VeryLikely–  SomewhatLikely–  NotVeryLikely–  NotATAllLikely





•   Five Words To Describe Your Learning Function TODAY

•   In Three Years •   What Will You Do:

–  MORE OF –  LESS OF –  STOP DOING

4/15/10 41


Let’sContinuetheDialogue…

Jeanne Meister

My company: www.futureworkplace.com

My blog: www.newlearningplaybook.com

Twitter http://twitter.com/jcmeister LinkedIn linkedin.com/in/jeannemeister Facebook facebook.com/profile.php?id=654439702

Business

Corporate Learning in 2010: Social, Mobile, Collaborative, Engaging and Fun