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Welcome to NDLW WebinarsCorporate: ROI and Performance

www.usdla.orgwww.ndlw.org &

Introduction-USDLADr. John G. FloresChief Executive OfficerUnited States Distance Learning Association

Dr. Kenneth E. Hartman2008 NDLW National Committee ChairmanAcademic Director, Drexel University Online

Mrs. Julie YoungPresident, USDLAPresident and Chief Executive OfficerFlorida Virtual School

Agenda1. About USDLA2. Markets Info3. Presenter 14. Presenter 25. Thank You

ANNA BELYAEV Chairman and CEO Type A Learning Agency


• Mission:

To support the development and application of distance learning, education and training (DLE&T) by uniting learners around the world.

• Purpose:

In 1987, the USDLA was founded on the premise of creating a powerful alliance to meet the burgeoning education and training needs of learning communities globally.

• Learning, education and training communities include: • Corporate Training - Pre K-12 - Higher Education• Home Schooling - Continuing Education• Military & Government Education & Training• Telehealth – Multinationals

Mission & Purpose


• $51.1 billion budgeted for formal training in 2005.

• 70% of formal training is in the classroom with live instructors.

• $13.5 billion was spent on training products and services [in 2005]— up from $13.3 billion in 2004.

• 61.8% of all companies do not provide any type of outplacement or retirement training—even with a rapidly aging workforce.

How Big Is It?

Source: Training magazine’s 2005 Industry Report

• ANNA BELYAEV

• Chairman and CEO

• Type A Learning Agency

• www.typea.net


Introduction

• > 20 years in technology and learning

• 10 years as CEO of Type A

• Roots in NSCA, K-12, “at risk” populations

• On boards at USDLA and CAEL

• Speak about trends and innovation a lot


Markets & Size

• Today’s corporations touch everyone– Employees– Customers– Suppliers– Small businesses


Trends & Issues

Declining quality of nation’s talent

• 11 million non-literate adults in U.S.• 93 million below 6th grade reading level• U.S. bottom 10% of world in Math and Science• 1/3 public high school students won’t graduate

National Center for Education Statistics


Trends & Issues

KM

informationassetsknowledgeskill………………………………communicationassessmentscompliance………………………off-the-shelf

CM

action impacts

behavior……………………………..habit

motivationperformance

…………………………leadershipcustom

EXTERNAL(customers, consumers,

partners, the public)

(employees, managers)

INTERNAL


Trends & Issues

• Increasing differentiation of purpose– Training tool– Change agent– Marketing vehicle– Salable product


Trends & Issues

• Innovation in models– Learning – Distribution

– $– Hybrids


Trends & Issues

• Increasingly high expectations for quality


Trends & Issues

• Increasingly social solutions– Coaching– Social networking

• Declining literacy

• Need to help newbies help you

Reggie Smith III

Associate

Booz Allen Hamilton

[email protected]

www.boozallen.com/learning

mailto:[email protected]

http://www.boozallen.com/learning

http://www.boozallen.com/learning

Slide 15

As an integral part of our well-established strategy and technology consulting practice, Booz Allen provides learning solutions to clients across the globe

Providing strategy and technology consulting to government and commercial clients, we deliver results that endure

Our learning and human capital solutions emphasize strategic planning, link learning to business objectives, and maximize organizational performance

Learning Strategy and Analysis

Learning Evaluation

Learning Architecture

Content Design and Development

(e-Learning, Instructor Led Training, Mobile Learning, Game-Based Learning)

Learning Technology

Simulation

Our expertise spans the learning and performance solutions spectrum

Slide 16

Some commontrends across the digital learning market

Reducing the cost of learning development and deployment

Applying technology-enhanced solutions that improve the ability to create, discover, and access content quickly

Focusing on customizable, standards-based solutions that easily scale and integrate

Extending blended learning solutions to include competency models, learning maps, content management, and succession planning

The “Art of the Possible” is becoming more widely understood and sought after ― freeing learning organizations to implement integrated

state-of-the-art solutions targeted to achieve business goals

These trends, established and reinforced by client behaviors, indicate a push toward:

Slide 17

Learning Systems works with organizations to achieve positive performance impact through a business-driven strategy

We have approximately 900 professionals working in the learning space, embedded in domain and functional teams across multiple geographies across the Firm to:

Create solutions and approaches that align with business goals and objectives

Design adaptive interventions that enable organizations to execute strategies and evolve over time

Develop targeted learning solutions to ensure adoption while providing maximum impact

Deliver learning solutions at the point and time of need

Leverage innovative learning technology and evaluation techniques that can be used today and adapted over time

Slide 18

Solutions to achieve and maintain a performance edge

Increasing productivity and performance through process improvement and implementation of best practices

Improving the learner experience through increased consistency, personalization, and immediacy of learning and development

Enhancing reach and accessibility through implementation of advanced technologies and through marketing and branding across the learning enterprise

Reducing costs through economies and resource leverage

Improving organizational control of learning and performance through implementation of process metrics

Learning and performance emphasizes:

Slide 19

Learning technologies and standards, including . . .

Booz Allen Tools and Applications

AtlasPro Learning Management System (GOTS-Certified SCORM 2004)

Rapid Online Content Creation Environment (ROCCE) Content Authoring Tool

Air Combat Online

Commercial Off-the-Shelf (COTS) Capabilities

Digital Content Repository (Harvest Road Hive)

LCMS / LMS (Plateau, Outstart Evolution)

Collaboration Tools (Breeze, Centra, WebEx)

Learning Standards

SCORM 1.2 and 2004 (Learning Content, Metadata, Tracking)

Content Object Repository Discovery and Registration/Resolution Architecture (CORDRA)

DoD Systems and Technology Integration

Army Training Requirements and Resources System (ATRRS)

DoD Common Access Card (CAC) Public Key Infrastructure (PKI) via Defense Enrollment Eligibility Reporting System (DEERS)

Slide 20

The DLE is helping us better fulfill client needs byproviding a repository that is easy to customize, integrate, and scale

Our Digital Learning Environment (DLE) is a component-based framework that makesreal the vision of digital learning, improving the learner experience by providing rapidly

discoverable and accessible content that is easily developed, stored, and delivered

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Slide 21

Our DLE framework offers measurable advantages over a single,pre-packaged solution

Each component focuses on a specific function

Components can be tailored with custom interfaces

Components can be scaled, adapted, and/or replaced

Repository can store and manage multiple types of content

Learning Management Systems (LMSs) and authoring tools are distinct components, allowing clients to make choices that can lower costs

Our DLE can reduce long-term reinvestment and, at the same time, increase the ability to flexibly evolve learning capabilities

HarvestRoad Hive is the engine that drives our component-based

architecture

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Slide 22

Share, reuse, and repurpose content with minimal overhead

Leveraging the DLE framework and our instructional technologists, our solution:

Redesigned instructor led training and e-learning, based on competencies ― emphasizing “edutainment”

Created and implemented a metadata model for learning objects

Customized the interface for and implemented HarvestRoad Hive for content management

Created and institutionalized processes ― based on enabling technology (Hive) and architecture ― to support the ability to rapidly share, reuse, and repurpose content in multiple modes

Slide 23

Our future vision for the DLE is to accommodate the fullspectrum of learning and human capital capabilities and components

E-Commerce / Digital Rights Management

Competency Assessment

Survey / Testing

Analytics

Future Vision: Extendable and Flexible Component Additions

Workforce PlanningCustomer

Relationship Management (CRM)

Authoring Tools

Core DLE Component-Based Framework


Thank You 2009 USDLA Annual National Conference, April 26-29, 2009 in St. Louis, MO Website:

http://www.usdla.org/2009_Conference/USDLA2009_Home.htm

CALL FOR PROPOSALS

Submission Deadline: December 5, 2008

Link: http://www.txdla.org/dlaRFP.asp?app=MAS00-003

2009 USDLA International Distance Learning Awards

Link: http://www.usdla.org/index.php?cid=117

Submission Deadline: January 14,2009

Distance Learning Today (Quarterly) Link: http://www.dltoday.net/


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