b Existing process mapped? Current process or budget owners identified? (think key client interfaces if EVP for example). Data available for process performance? Over what period of time? Strategy or objective defined yet? Is this aligned with wider clients executive agenda? Does it need to be? Desired outcome for new process mapped yet? Client open to an innovation exercise on topic? Case studies available from existing hyphen clients or wider Adecco brands? External expertise from client or hyphen relationships available and appropriate? If hyphen client case study, can we engage that client to work through topic with other client? Subject matter expertise research conducted (via www, twitter, Adecco KM systems):

Key industry recognised thought leaders on topic.

Best practice defined and benchmarked?.

Lessons learnt elsewhere.

Technology and social media specialist providers identified?

Able to paint a coherent vision of what the future for this component will look like? Before making changes in a business as usual environment:

Is there a business case as a result of client engagement?

Can the change be measured and equated to performance and/or revenue?

Does this represent scope creep?

Can it be piloted in a discrete way first?

Who will supply the resource to deliver this change and how is that resource accounted for.

Onboarding portal

Social Recruiting

Online aggregation

Referral portal / tools

Agency portal

Assessment

Onboarding

Offer management

Vacancy marketing

Management

Application Management

Vacancy Management

Agency Engagement

Key partners / suppliers

Adecco delivery team

staff and functions

Decision to

Outsource

Sourcing

Vendors

Negotiating

Agreement

Negotiate

Change

Budgeting

Forecasting

Contract

completion

Defining the

Work

Selecting

Vendors

Contract

Signed

Planning

Transition

Engaging

Vendor(s)

Launching

Project

Increase

scope

Integrate

Delivery

Monitoring

Perform

Budget

Admin

Vendor

change/exit

Team

Close out

project

Recruitment Outsourcing –

Template for procurement

process.

Strategy Negotiation Implementation Management Completion Selection

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© entheo 35 │

The Innovation journey

Innovation Management Methodology

Workstreams

Methodology

Analytics

Process

Innovation

•Strategy

•Planning

•Objectives

•Change Management

•Human Capital Analytics

•Recruitment Analytics

•Surveys

•ROI

•Attraction

•Sourcing

•Onboarding

•Assessment

•Social Recruiting

•Recruitment Tech

•Future of Work

•Client community

Client Ecosystem. (People, process and technology).

Client staff and key

departmental interfaces

Key Exec Stakeholders

(Client and Adecco)

Identify process owners.

Budget holders.

Map processes.

Who should be involved

for each of the blocks

that are in scope below?

Vacancy / Offer Approval

Identify delivery owners.

Run analytics across

each piece.

Integrate tech for

streamlined process and

automation.

Procurement

Applicant tracking system

Internal resourcing

Attraction points back to

careers site.

Integrate.

Measure throughout for

click through, drop out,

candidate experience.

Methodology applied to each component!

Strategy &

Vision

Leaver

Management

Talent

Management

Workforce

planning

Attraction Sourcing Assessment &

Selection

Recruitment &

Onboarding

People &

Development

Talent

Mapping

Competitor

Analysis

EVP

Development

Agency

Management

Comp & Bens

Benchmarking

Internal

Mobility

Campaign

Management

Resource

Planning

Talent pooling

Direct

Sourcing

Referral

Schemes

Internal

redeployment

Social

Recruiting

Segmentation

Careers sites,

microsites

Attraction

Strategy

Team Blend

Load

Balancing

Cost Model

Onshore

Nearshore

Offshore

Recruitment

Org Structure

Offer

Management

Technical

Testing

Competency &

Behavioural

Profiling

Telescreen

CV Sift

Automation &

Admin

Adecco

Group Supply

In scope &

out of scope

Brand

management

Search

P.E.S &

Security

Clearance

Assessment

Centres

Interview

Logistics

Client HR

systems

Contract

admin

Retention

Initiatives

Onboarding

Orientation

Exit

Interviews

Retention

Initiatives

Talent

analytics

High Performers

Programme

Workforce

Mobility

Associates

Programmes

Outplacement

Alumni

Programmes

Obje

ctives:

Obje

ctives:

Obje

ctives:

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ctives:

Obje

ctives:

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ctives:

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ctives:

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ctives:

Phases RPO Components Overview

Sketch, amend, suggest, adapt. It’s only a first draft.

Put together by Shotty, but work most definitely not all my own!

The model requires....a billing structure, a forecast, a knowledge management

tool to capture the outputs, a client engagement plan, a feed in and out to wider

Adecco Group and of course....someone to lead it.