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Connecting Your Business to Devices and Customers with Windows Embedded

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Barb Edson, senior director of marketing for Windows Embedded's presentation from NRF 2011. Focusing on three key embedded devices retailers can use in-store right now, as well as the concrete benefits of an end-to-end, in-store solutions.

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Barb EdsonSr. Director of MarketingWindows Embedded

Connecting Your Business to Devices and Customers with Windows Embedded

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“Microsoft’s vision is to help retailers build lasting customer

relationships by connecting people, processes and

technologies worldwide.”

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Windows Embedded Mission…

Extend the value of Windows and the full potential of the

cloud to the world of specialized devices

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Digital Signs

POS

Handheld Terminals

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Market Share

Source: IHL Research, 2010; VDC Research 2010; NSR, May 2009

70%Microsoft products

Digital Sign OS Market

87%Microsoft products

Handheld OS Market

72%Microsoft products

POS OS Market 80%

Industry-wide POS customers

Returning Customers

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1888

1) Knew his audience

2) Technical superiority

Pragmatic early adoption

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1894 1895 1896 1897 1908

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Introduction

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1993

116 year old problems

Catalog closed

2011

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In-store walk thruDigital Signs

KiosksHandheld Devices

Self-Checkout Registers

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What's selling

When it's selling

What's working

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Real time

Effectiveness

Trackable

Getting Smart

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Getting Smart

Target gender

Target height

Target ads

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2010 2 million signs

2015 7 million signs

Source:  NSR, May, 2009

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Source: Schaeffler, Jimmy. Digital Signage: Software, Networks, Advertising, and Displays: A Primer for Understanding the Business. 042008: Focal Press, 042008.

Brand awareness effectiveness: 47.7%

Average purchase amount: 29.5%

Overall sales volumes: 31.8%

Repeat buyers: 32.8%

In store traffic: 32.8%

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Source:  STRATACACHE case study.  “Retailers Save Millions with STRATACACHE ActiVia Digital Signage.”  Page 1.  www.microsoft.com/casestudies.

Restaurant x $100

Millions saved everyday

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Easy to upgrade

Powerful | Immersive | High Definition

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IT as a source

of profit

Improve in-store

automation

Better customer

experience

Scale your devices

dramatically

Rich interactive experience

s

Better customer service

Gather business

intelligence

Predict market

conditions

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Stats13% increase in

sales

100% ROI in less than 1 year

Source:  Sioux Falls Arena case study.  “Sioux Falls Arena Boosts Food & Beverage Sales with All-in-One POS Device.”  Page 1-2.  www.microsoft.com/casestudies.

SMG Sioux Falls Arena

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POSReady 7Security | Compatibility | Hardware | Interoperability

VIDEO

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Check in-store selection

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• Monitor warehouse inventory

• Manage logistics

• Process payments

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• Prepare shipment

• Manage delivery schedule

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Windows Embedded is pleased to announce…

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Windows EmbeddedHandheld 6.5

Security

Remote management

Line-of-business apps

Efficient data input

Lifecycle support

Connects to existing infrastructure

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Intermec

SNEAK PEEK

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Better Customer Engagement

Early

Often

Completely

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Booth 836  www.WindowsEmbedded.com/Retail

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