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ON IT
Improving Craft Behavior Towards Greater
Compliance with Procedures and
Regulatory Requirements
• Bob Fyke
• Manager, Asset Management Engineering
• Consolidated Edison of New York
1
ON IT
How do we make things happen…
Remotely?
• Organizational
– Policies
– Plans
– Needs
– Goals
• Unified Action
– Supporting Decisions
4
ON IT
Key Points
• Work Order Details
• Drive Quality of Work
• Drive Information Input
• Capturing Work Performed
• Capturing Asset Changes
• Drive Actions After the Fact
6
ON IT
Provide Complete Work Order Details
• Work Request Review / Approval
– Most Important Moment in WO Life - Opportunity!
• Description
• Specific Asset Identified
• Visible on reports
• Account Number
• Job Plan
• DS WOGEN Helps
• PM Generated Work Orders
• Description
• Procedure Reference
8
ON IT
Driving Quality of Work in the Field
• Hyperlinks
– Procedure
– Safety Bulletin
– Other?
• Pointed Questions
– Clear Direction
– Drive Compliance
– Prove Compliance
• Applicabilities
– Custom Questions, as needed
• DSFAIL 9
ON IT
Asset Life Cycle
Information is Key
Install
Maintain
Overhaul
Replace Plan /
Budget
Purchase
Document
10
Information
ON IT
Driving Information Input and Actions
• Detailed Questions
– Correct Data Captured
• Alarm Ranges
– Awareness
– Response
• DS Alarms
– Follow-Up work orders
11
ON IT
Capturing Work Performed
• Default Job Plans
• Detailed Job Plans
– Designed with stakeholders input
• On Demand Rounds
– Replacing Marginal Methods
• Station Status
• Drum Logs
• Etc.
12
ON IT
Asset Specific Data Entry
• Smart Round
– Using Location ID Hierarchy
– One Round per Station
• LTC Readings
• Spill Carts
• Fire Extinguisher
• More
13
ON IT
Capturing Asset Changes
• Job Plans for Replacement
– SSO-CP-BATT-DISCHARG
• Model, Manufacturer, etc
14
ON IT
Actions After the Fact
• Communicating to Stakeholders / action takers
– DS Alarms
• Require Acknowledgment
– COMPFLD
• Supervisor Review
– Reports
• WAPPR
• Unacknowledged Alarms
– E Mails
– Promoting Practices at Meetings
15
ON IT
Our Job
• Reliability
– Solid Information = Good Decisions
• Manage Many Stakeholders
– Inputs / Outputs
• Compliance
– Drive it
– Prove It
• Accuracy
– Managing Change
• Takes Deliberate Effort
16
ON IT
Thank You for Your Attention
Questions?
Bob Fyke - [email protected]
At New York MUG– March 23rd, 2016
23