Communication skills for swimming professionals

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    05-Dec-2014

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<ul><li> 1. Opening the Gateway Kerre Burley "Masters of the Aquatic Industry" www.kerreburley.com </li> <li> 2. Opening the Gateway <ul><li>7 secrets to rapport </li></ul><ul><li>Dare to care </li></ul><ul><li>Purpose of your communication </li></ul><ul><li>Understand peoples model of the world </li></ul><ul><li>Power of questions not probing </li></ul><ul><li>Learn to read your communication </li></ul><ul><li>- Off the page, attentive, emotive, soak in </li></ul><ul><li>Subconscious Rapport. </li></ul><ul><li>Power of persuasion re-frames &amp; closes </li></ul>"Masters of the Aquatic Industry" www.kerreburley.com </li> <li> 3. Practice rapport "Masters of the Aquatic Industry" www.kerreburley.com Mirroring Body Position Breathing rate Gestures Movements Blinking Voice Tonality Voice Cadence Patterns of Speech Predicates Phrases experiences Matching </li> <li> 4. Opening the Gateway <ul><li>Elevator Speeches - Know your Nutshell information. </li></ul><ul><li>Practise your rapport skills. </li></ul>"Masters of the Aquatic Industry" www.kerreburley.com <ul><li>Seek out their model of the world, whats important to them? </li></ul><ul><li>Keep it open, conversational and flowing. </li></ul>Kerre Tip Remember &amp; use names, ask questions off every sentence Guys love sport ie union and fast cars Ladies love shopping, families &amp; movie </li> <li> 5. Elevator exercise <ul><li>You have 30 seconds intro &amp; brief chats with one other person at a time. </li></ul><ul><li>Bell rings every 1 minutes, every minute you must find another partner </li></ul><ul><li>Stop after 3 minutes , and gets some feedback </li></ul><ul><li>Begin again. Have fun </li></ul>"Masters of the Aquatic Industry" www.kerreburley.com </li> <li> 6. Opening the Gateway <ul><li>Serving and satisfying! </li></ul><ul><li>Your are the skilled driver of every conversation. </li></ul><ul><li>Question to customize results ? </li></ul><ul><li>Chunking &amp; Agreement Frames </li></ul>"Masters of the Aquatic Industry" www.kerreburley.com </li> <li> 7. Opening the Gateway <ul><li>Questions to customize results </li></ul>"Masters of the Aquatic Industry" www.kerreburley.com </li> <li> 8. Chunking exercise <ul><li>Get into teams of three. </li></ul><ul><li>Person A is standing behind person C, signing the direction of the story </li></ul><ul><li>Person B is sitting facing person C, telling the story but being directed by the hand signals of person A. </li></ul><ul><li>Person C is sitting facing person A and has to guess with their hand signals the way the dialogue is heading. </li></ul>"Masters of the Aquatic Industry" www.kerreburley.com </li> <li> 9. Opening the gateway <ul><li>What did you find out ? </li></ul><ul><li>Questions &amp; comments from the floor ? </li></ul>"Masters of the Aquatic Industry" www.kerreburley.com </li> <li> 10. Re-Opening the gateway <ul><li>Make it memorable </li></ul><ul><li>Achieve the desire outcomes </li></ul><ul><li>Even when dialogue is over create raving fans . </li></ul>"Masters of the Aquatic Industry" www.kerreburley.com <ul><li>So I made a promise, </li></ul><ul><li>lets play &amp; check out how much better we are! </li></ul><ul><li>New Identitys Your have just had your balloon ride, and am having a glass of champagne to celebrate. </li></ul></li> <li> 11. Keep the Gateway to Excellence open . <ul><li> Master of the Aquatic industry training resource is a online membership discovering and learning step by step powerful NLP skills and processes relevant to the Aquatic Industry. </li></ul>"Masters of the Aquatic Industry" www.kerreburley.com Over 26 weekly e-classes to complete in your own time at your own pace. with the time to apply and practice these unique and life changing skills. Personal mentoring &amp; coaching , with improvements, revision &amp; support via tele-seminares, skype and email access for the duration of the complete membership . Access to Fabulous interviews &amp; webinars with industry experts from around the world. Business Bonuses alongside your NLP training, we also provide specialist business articles &amp; training. Write down our website now! </li> </ul>