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www .GraemeCowan.com.au

Comcare: Building Resilience and Performance and creating Thriving Tribes

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www.GraemeCowan.com.au

70% of change fails

4112 were asked:

“what would

you change?”

86% would

rather suffer

in silence

“my career would be over……”

“I’d be taken off great projects……….”

“I regret telling my boss……”

5 Elephant recommendations

Create RU OK? tribes

Anonymous resources

Mental health savvy GP panel

Wellbeing program

Focus on employee strengths

Vikram Patel TED talk Mental health for all by involving all

why?

Compassion

Access experts

Revitalizing work

Exercise

Need help?

How do I know if I am depressed?

What do I do today that will

help?

Who should I tell?

What should I say?

What if I don’t have someone to

tell?

Want to help?

Are they in distress?

How do I ask

RU OK?

How do I encourage

action?

Confidentiality?

What to tell workmates?

Legal obligations?

Expert help?

How to find a mental health

savvy GP?

How do I prepare for visit?

Is my GP any good?

Finding a good psychologist?

Finding a good psychiatrist?

Other help?

Why exercise?

What if I don’t feel like it?

Finding a support group?

Why are my strengths

important?

What are my top 5 strengths?

Plan that includes medical

and lifestyle

RTW Help

An employees checklist

A supervisors checklist

A workmates checklist

Plan A

Having a plan B

© ThriveCentral 2013

www.GraemeCowan.com.au

Thriving Tribe Qualities

We trumps me

Acknowledge progress

Encourage well being

Focus on outputs

Invest time wisely

Source: Graeme Cowan “Five things science tells us about robust cultures that thrive” Health Information Management Journal, Volume 41, 2012

The Ramsay Way

People caring for people • We are caring, progressive, enjoy our work, and use a positive spirit to

succeed.

• We take pride in our achievements, and actively seek new ways of doing things better.

• We value integrity, credibility, and respect for the individual.

• We build constructive relationships, to achieve positive outcomes for all.

• We believe that success comes through recognizing, and encouraging, the value of people and teams.

• We aim to grow our business, while maintaining sustainable levels of profitability, providing a basis for stakeholder loyalty.

In 1996, Graeme Cowan helped Ramsay Healthcare research and articulate The Ramsay Way. These values are now deeply

embedded within their culture and considered essential to their success.

4.3 lost work injury days

per million hours worked vs Safework Australia’s healthcare goal

9.6

CONSISTENTLY DELIVERING STRONG TOTAL SHAREHOLDER RETURNS (TSR)

31-May-13 3,201%

31-May-13 251%

Notes:

Total Shareholder Return – share price appreciation plus reinvestment of dividends

Ramsay Health Care Listed on ASX – 23 September 1997

Source: UBS

Compound Annual Rate of Growth over 15½ years

Ramsay Health Care TSR 25.0%

S&P/ASX 100 Acc. Index 8.3%

16

The tribe’s top 3 elephants

Balancing all stakeholder needs

Not enough time to exercise

I can never switch off

The tribe’s 90 day micro strategy

Focus on strengths

Fortnightly teleconference

Walking meetings

Pen’s down day

Champion R U OK?

www.GraemeCowan.com.au

5 Elephant recommendations

Create RU OK? tribes

Anonymous resources

Mental health savvy GP panel

Wellbeing program

Focus on employee strengths

GraemeCowan.com.au/elephant

LinkedIN.com/in/graemecowan1

Thriving Self Thriving Tribe Group

Helping people to lead a more resilient and

thriving life

BACK FROM THE BRINK WORK SUPPORT

Helping those with a mental illness (and those

that care) to have a thriving career