Audio Visual Sales, Service, Design and Integration

CMS represents over 300 manufacturers of professional audio, video and lighting equipment.

Alabama Mississip

pi Ohio Tennesse

e Texas

Unique Designs Using The Latest AV Technologies

CMS is your resource for Estimating, Design, Product Selection, Build-out and Support

From Concept to Completion

Design

ProjectManagement

Shipping/Staging

Pre-Wire

Design

Installation

Completion

Performance Venues

CMS Mobile Solutions

Corporate

Broadcast

Lighting

Professional AV System Support

• Protect your investment

• Rapid On-Site Service, Training, and Diagnostics

• Covers System modifications and updates

• Reduce unexpected expenses from maintenance and failures

• 3 Great Programs to choose from based on your needs

CMS Support OptionsBasic System

Warranty PRO SUPPORT PRO SUPPORT +PLATINUM

Manufacturers WarrantyX X X X

CMS 1 Year Workmanship Warranty

Workmanship Warranty X X X X

Preventative Maintenance Inspections1 2 3

On-Site System Functionality Test 1 2 3

Additional 1 Hour Training Sessions 1 2 3

Flex Hours 10 20 30

10% Discount on Labor X

10% Discount on Parts X

Included Parts, Labor & Shipping X

PMI Log Results & Reporting X X

Telephone Support - 12 Hour Return Phone Call X

Telephone Support - 4 Hour Return Phone Call X X

On-Site Service Call within 16 Hours X

On-Site Service Call within 8 Hours X X

Software & Firmware Updates X X

24/7 Remote AV System Monitoring X

Remote Troubleshooting/Diagnostics X

Customized AV System Usage Reports X

Instant Notification of System Malfunction X

Automatic Service Dispatch X

Instant Hanrdware Theft/Removal Notificaiton X