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Copyright © 2014 Capgemini Consulting. All rights reserved.
Cloud Watch on HCM Summary Version CC India, Research
March 2014
Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
2
Copyright © 2014 Capgemini Consulting. All rights reserved.
Objectives, Approach and Context
Provide a single source of information on leading HR solution providers across the globe
Identify leading players across HRM SaaS functionalities
The study uses publicly available information sources:
– Company websites
– Text line searches
– Industry reports
– Analysts reports
Cloud computing is the availability of hardware, software and data via the internet and it represents the network of connected computers
Software as a service (SaaS) is one of the service models offered in cloud computing along with Infrastructure as a service (IaaS), Platform as a service (PaaS) and Network as a service (NaaS)
SaaS is a growing phenomenon in the market and has made a successful penetration into mainstream Enterprise IT
Earlier, licensed on-premise software was the dominant deployment model in production, but with time, on premise vendors have also begun to offer SaaS based solutions
Coupled with the buy side objective of reducing the cost of ownership, the SaaS revolution is bound for exclusive growth across all forms of a business
Globally, Capgemini Consulting helps many of its clients on the use of Software as a Service solutions, and this document intends to provide a single source of truth about HR SaaS solutions currently available in the market, with a focus on the European market
3
Version Status
Final
Authors
CC India, Research services
Delivered in
Q1, 2014
Objectives and Approach Context
Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
4
Copyright © 2014 Capgemini Consulting. All rights reserved.
A sneak peek at HCM Cloud Market(1/2)
5
March, Q1, 2014
Successfactors has introduced ‘SuccessFactors Presentations’, a tool which use presentations to automate and improve the quality of talent review process >> Read More on Pg 34
Workday introduced latest update, Workday 21, which includes more than
240 new HR and finance features >> Read More on Pg 37
Peoplefluent introduced Talent Management Suite with performance analytics and pervasive video >> Read More on Pg 41
Kronos introduced Workforce Task Management to its Workforce Tablet which delivers real-time,
location-specific store execution information to retailers >> Read More on Pg 46
VENDOR CORNER
Cornerstone Learning Cloud connects directly with Workday HCM through a Workday Cloud Connect >> Read More on Pg 49
Lumesse and HireVue entered into a global partnership to expand the talent acquisition
reach and functionality of Lumesse TalentLink >> Read More on Pg 55
NGA Human Resources and Securex, a HR services provider are collaborating in Belgium, Luxembourg
and France and have now extended their partnership to the Netherlands >> Read More on Pg 67
PARTNERSHIPS, ALLIANCES AND M&A’S
Copyright © 2014 Capgemini Consulting. All rights reserved.
A sneak peek at HCM Cloud Market(2/2)
6
March, Q1, 2014
Peoplefluent was recognized as a leader for vendor management systems (VMS) in both the
‘VMS SOW/Project Capabilities’ and ‘VMS Contingent Capabilities’, by Forrester >> Read More on Pg 40
Sumtotal’s ElixHR Platform was awarded a Gold Brandon Hall Group Excellence Award
for ‘Best Advance in Creating a Fully Integrated Talent Management Platform’ >> Read More on Pg 43
Ventana Research named Kronos the top “Hot” vendor in workforce management in its
Value Index for Workforce Management >> Read More on Pg 46
ANALYSTS SPEAK
HR Technology, a Conference and exposition on HR technology to be held on 7th-10th October, 2014 in Las Vegas >> Read More
Human Resource Summit 2014 will be held from 8th-10th October, 2014 in Barcelona >> Read More
HR Tech Europe 2014 to be held on 23rd-22th October, 2014 in Amsterdam >> Read More
EVENTS
Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
7
Copyright © 2014 Capgemini Consulting. All rights reserved.
HCM SaaS solutions can be categorised into Core HR, Workforce, Talent, Learning, Recruitment Management and Compensation & Benefits
8
HCM Cloud Solution Footprint
Learning Management
HCM Solutions (Cloud & Mobile)
Core HR
Workforce Management
Talent Management
Compensation & Benefits
Recruitment management
Employee Records Payroll Benefit
Administration and Enrolment
Salary and wage structure
Jobs and positions Employee
Engagement Compliance
Organisational structures
Time reporting Workforce
scheduling and assignments
Attendance Productivity Analysis
Paid Time Off Labor Cost
Distribution
Absence Management
Employee Performance
Goal Management
Career Planning
Competency Management
Succession Planning
Talent Review
Retention Management
Leadership Development
Learning Course Administration
Content Management
Mobile Learning
Mentoring Collaboration Social and Informal
Learning Professional Certification
Bonus Programs
Commissions
Stock and Long Term Incentives
Employee Recognition
Base Salary Administration
Wellness
Retirement and Savings
Market Pricing and Equity
(Strategic) Workforce Planning
Requisitions
Sourcing and Social Recruitment
Candidate Engagement
Applicant Evaluation
Diversity & Compliance
Onboarding
Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis
Copyright © 2014 Capgemini Consulting. All rights reserved.
HCM Solutions (Cloud & Mobile)
Core HR
Organizations tend to integrate social networking activities to leverage Core HR data activities to drive best-in-class business results
Core HR Solutions
9
Core HR “Licensed on-premise software remains the dominant deployment model in production with SaaS based solutions contributing only 18% of Core HR segment’s revenues1”
Description Vendor Example
Integrating social media into core HR activities boosts collaboration
Using HR software that embeds social media into daily activities and processes that encourage employees in all work locations to communicate and collaborate in real-time and via mobile app
Infor’s HCM app fosters collaboration by displaying social networking activities and documents from within the people tracking software
Focus on full technology integration
Companies need to move away from information silos to unified Core HR systems
Solutions must centralize the HR management throughout the life cycle of employees
SuccessFactors ‘Employee Central’ enables global HR teams to focus on creating strategic value for the business by streamlining processes and providing access to information that supports faster decision-making
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Employee Records Payroll Benefit
Administration and Enrolment
Salary and wage structure
Jobs and positions Employee
Engagement Compliance
Organisational structures
Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; The Forrester Wave™: Human Resource Management Systems, Q1 2012; CC India Analysis; HRM Solutions: Traditional Models clash With
Next-GenerationProcesses And Technology; Forrester 2012; www.workforce.com; http://successfactors-corehr.com/
Copyright © 2014 Capgemini Consulting. All rights reserved.
WFM consolidation will continue to occur in the vendor/provider market through partnerships and acquisitions across the industries
Workforce Management Solutions
10
HCM Solutions (Cloud & Mobile)
Workforce Management
Time reporting
Workforce scheduling and assignments
Attendance
Productivity Analysis
Paid Time Off
Labor Cost Distribution
Absence Management
Workforce Management
“SaaS adoption has slowly started to evolve, as the leading vendors have now begun to offer both on-premise and SaaS solutions”
Note: 1 CAGR refers to Compound Annual Growth Rate Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis; Factiva ; Cisco Systems, 2012; Hype Cycle for Human Capital Management Software, Gartner 2013
Description Vendor Example
Adoption of integrated WFM solutions
Organizations are looking for integrated WFM solutions due to market consolidation in industries like healthcare and the emergence of specialized needs such as fatigue management in regulated industries
Kronos workforce central puts time and attendance, scheduling, absence management, HR labor analytics etc. into a single integrated WFM system
Improvement of workforce analytics reporting and visualization
Traditional BI providers like Oracle, SAS, SAPare improving their analytics reporting flexibility, usability and visualization options via acquisitions or organic development
Large HR/payroll service providers (e.g., ADP, Ceridian, Ultimate Software) have significantly strengthened their workforce analytics applications and offerings
Tren
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Copyright © 2014 Capgemini Consulting. All rights reserved.
Need to provide integrated talent management solutions and enhanced charting and visualization are the key trends in talent management
Talent Management Solutions
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HCM Solutions (Cloud & Mobile) Talent
Management
Employee Performance
Goal Management Career Planning
Competency Management
Succession Planning Talent Review Retention
Management
Talent Management
“The market for integrated talent management systems will reach nearly $5 bn in 2014”
Description Vendor Example
Integrated talent management systems is the new focus to solution providers
ERP providers like Oracle, SAP and Workday etc. are focusing on incorporating analytics platforms, mobile interfaces in their HR solution offerings
Offering solutions that enable them to configure integrations to third party HCM systems of record through the use of standards-based tools
Oracle Talent Management Cloud delivers end-to-end talent management with a single, integrated solution that enables organizations to recruit, nurture, and retain top talent
Enhancing charts and visualization capabilities
Talent management vendors will continue to enhance charting and visualization capabilities in their product
Workday's faceted search integration with n-Box and ‘active’ organization charts in multiple vendor offerings
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Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Global Human Capital Trends 2014,Deloitte University Press 2013; Recruitment Aligns With Talent Management, Forrester, 2011; HRM Solutions: Traditional Models clash With
Next-GenerationProcesses And Technology; Forrester; Hype cycle for HCM software, Jul 2013; Forbes.com; CC India Analysis;
Copyright © 2014 Capgemini Consulting. All rights reserved.
Over time, there have been rising need for customization in learning management to adapt to the end users’ preferences
Learning Management Solutions
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Learning Management
HCM Solutions (Cloud & Mobile)
Leadership Development
Learning Course Administration
Content Management
Collaboration Social and Informal
Learning Professional Certification
Mobile Learning
Mentoring
Learning Management
“In Learning Management, the SaaS model currently accounts for 45% of its product revenues”
Description Vendor Example
Advancement of Social learning platforms
Most of the corporate learning vendor offerings incorporate social software features or integrate with enterprise social tools to provide employees and other stakeholders with an engaging learning environment
IBM’s Kenexa provides Social Learning Management System contains learning management functionality to administrate, document, track, report and deliver content and courses in support of classroom, online, mobile and social learning
Gamification in Workplace Learning
Global game-based learning market reached $1.2 billion in 2011. and is estimated to more than double to $2.5 billion by 2015
Peoplefluent released its Workforce Explorer iPad app which includes a first of its kind gamification functionality, called “Workforce Explorer Challenge
Tren
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Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; Peoplefluent website; Hype Cycle for Human Capital Management Software, Gartner 2013; http://www.upsidelearning.com/blog/index.php/2012/09/18/4-key-emerging-trends-in-lms/; CC India Analysis
Copyright © 2014 Capgemini Consulting. All rights reserved.
Recruiting technology is now gravitating toward customer relationship marketing focusing on candidate experience and identifying the right candidate from the entire pool
Recruitment Management Solutions
13
HCM Solutions (Cloud & Mobile) Recruitment
management
(Strategic) Workforce Planning
Requisitions Sourcing and Social
Recruitment Candidate
Engagement
Applicant Evaluation Diversity & Compliance Onboarding Talent Pools
Recruitment management
“83% of the product revenues of recruitment solutions market was contributed by SaaS based solutions”
Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; http://www.hrtechnews.com; Kenexa website; Hype Cycle for Human Capital Management Software, Gartner 2013; CC India analysis
Description Vendor Example
Social recruitment and ATS(Application tracking system)
Although the ATS market is mature, social recruitment is dynamic and growing rapidly
Tools to manage the interactions and optimize the candidate experience have grown
Oracle Taleo Social Sourcing Cloud Service is a referral recruiting tool integrated with leading social networks such as Facebook, LinkedIn, and Twitter
Video, Bigdata and Analytics on the rise
Video interviews and video resumes will be on the forefront
Help parse applicant information and predict those who are likely to be stellar performers
Workday provides mobile analytics feature in its ‘Workday Recruiting’ that allow recruiters to conduct headcount planning and job requisition analytics on the go
Tren
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Copyright © 2014 Capgemini Consulting. All rights reserved.
Compensation & Benefits tools have become a component of broader Talent Management suites and there have been significant mergers & acquisitions in the market
Compensation & Benefits Solutions
14
HCM Solutions (Cloud & Mobile)
Compensation & Benefits
Bonus Programs Commissions Stock and Long Term
Incentives
Employee Recognition
Base Salary Administration
Wellness Retirement and
Savings Market Pricing and
Equity
Compensation & Benefits
“SaaS penetration in the Compensation and benefits function has gained momentum and contributes 52% of this segment’s product revenues
Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; HRM Solutions: Traditional Models clash With Next-Generation Processes And Technology; Forrester 2012; CC India Analysis
Description Vendor Example
Compensation vendors leverage pay-for-performance
Compensation specialists leverage the link between rewards and performance
Workscape added performance to its Compensation & Benefits capabilities
Mergers & Acquisitions
There have been significant mergers and acquisitions in the compensation market during the past few years
Kenexa acquired Salary.com, a provider of on-demand talent management, payroll, and compensation solutions and ADP’s acquired Workscape, provider of integrated benefits and talent management solutions and services
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Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Solutions application
footprint
Contact Details
15
Copyright © 2014 Capgemini Consulting. All rights reserved.
Please get in touch with:
Want to know more?
16
Ronald van den Berg
Principal Consultant People & Performance Mob: +31 (0)6 – 15030294 Secretary: +31 (0)30-6898844 Mail to: [email protected]
Tim van der Wal
Managing Consultant People & Performance Mob: +31 6 1503 0286 Secretary: +31 (0)30-6898844 Mail to: [email protected]
Lysette Kampman
Managing Consultant People & Performance Mob: +31 6 29560779 Secretary: +31 (0)30-6898844 Mail to: [email protected]
Peter Speleers
Practice Manager HCM Technology Transformation Services
Mob: +3227081666 Mail to: [email protected]
Hannele Koskenmäki
Managing Applications Consultant
Mob: +358405108973 Mail to: [email protected]
Andreas Stålbäck
Consultant
Mob: + 46703395607 Mail to: [email protected]
Hugo Ruiz
Managing Consultant
Mob: 0034-647746053 Mail to: [email protected]
Ronan How
UK HR Cloud Lead
Mob: +447891158643 Mail to: [email protected]
Agra Fernando
HCM Consultant
Mob: +49151402504 60 Mail to: [email protected]