CLIENT LEVEL QUALITY ASSESSMENT REPORTJUN2013_AUG2013

PRESENTATION ON

Rajinikanth

Assessment Done for below Customers

AB

C

D

AStatus Chart

Total Line# Billed Total Line# Paid Pending Total line#

Line Count 1826 1152 674

Percentage 1 0.630887185104053 0.369112814895948

APending Gap Chart

84%

7%2%7%

Recently Billed $17,911.24

Waiting For EOB $1,492.60

Coding Issues $426.46

Patient Calling $1,492.60

Recently Billed : 84% ($ 17911.24

Waiting For EOB : 7% ($ 1,492.60 )

Coding Issue : 2% ( $ 426.46 )

Patient Calling : 7% ( $ 1,492.60 )

We have already sent the mail regarding above issues and we received feedback from client.

Dash working on the feedback. Probably this gaps will be kick out with in week.

Action

BStatus Chart

Total Line# Billed Total Line# Paid Pending Total line#

Line Count 185 147 38

Percentage 1 0.794594594594595 0.205405405405406

BPending Gap Chart

Recently Billing : 74% ( $7960.37 )

Authorization : 5% ($ 568.60 )

Coding Issue : 5% ( $ 568.46 )

Patient Balance : 13% ( $ 1,421.49 )

Medical Records: 3% ( $ 284.30)

We have already sent the mail regarding above issues and waiting for the feedback from client.

Dash will start work on the issues after receiving the feedback.

Action74%

5%

5%

13%3%

Recently Billed $7,960.37

Authorization $568.60

Coding Issue $568.60

Patient Balance $1,421.49

Medical records $284.30

CStatus Chart

Total Line# Billed Total Line# Paid Pending Total line#

Line Count 2515 2357 158

Percentage 1 0.937176938369782 0.0628230616302188

CPending Gap Chart

Recently Billed : 69% ( $ 4999.54 )

Waiting For EOB : 11% ($ 825.61 )

Patient Balance : 20% ( $ 1421.89 )

We have already sent the mail regarding above issues and we received couple of EOB’s. Patient f balance summary had been addressed to the customer .

Dash working on the EOB,s and payment posting. Probably this gaps will be kick out with in week.

Action69%

11%

20%

Recently billed $4,999.54

Waiting For EOB $825.61

Patient Balance $1,421.89

DStatus Chart

Total Line# Billed Total Line# Paid Pending Total line Missing surgery charges#

Line Count 447 396 51 43

Percentage 0.912244897959185 0.885906040268456 0.114093959731544 0.0877551020408165

DPending Gap Chart

Recently Billing: 57% ( $ 8907.34 )

Coding Issues : 8% ($ 1228.60 )

Medical Records : 12% ( $ 1842.90 )

Patient Balance: 23% ($ 3685.79)

We have already sent the mail regarding above issues and we received couple of EOB’s. Patient f balance summary had been addressed to the customer .

Dash working on the EOB,s and payment posting. Probably this gaps will be kick out with in week.

Action57%

8%

12%

24%

Recently Billed $8,907.34

Coding Issues $1,228.60

Medical Records $1,842.90

Patient Balance $3,685.79

DSignificant Issue.

Missing Surgery charge sheet issue.Total Missing surgery charge is 43 which value calculated approximately $18,840.19

Dash had been addressed the above specific issue to the customer with expected $value. We have received couple of surgery charge sheet which is that we mentioned in the mail regarding Missing surgery charges.

Hopefully expected balance of missing surgery charges will be received soon.

THANKS

THANK YOU