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RENDS SESSIONS What women want Segmentation in Mobile - Fabian Tilmant Mobile usage: what women do, what women want, what women expect - Melanie Mc Cluskey Mobile as a media: How to provide information, inspiration, social awareness & participation and entertainment to women segment - Carole Lamarque Q&A, Conclusion & wrap-up: Fabian Tilmant and Olivier Beaujean ... in Mobile?

Cleverwood Trends Session 200905 Fab

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Page 1: Cleverwood Trends Session 200905 Fab

TRENDS SESSIONS

What women want

Segmentation in Mobile - Fabian Tilmant

Mobile usage: what women do, what women want, what women expect - Melanie Mc Cluskey

Mobile as a media: How to provide information, inspiration, social awareness & participation and entertainment to women segment - Carole Lamarque

Q&A, Conclusion & wrap-up: Fabian Tilmant and Olivier Beaujean

... in Mobile?

Page 2: Cleverwood Trends Session 200905 Fab

SEGMENTATION INMOBILE

Fabian Tilmant

Cleverwood

www.cleverwood.be/blog

+32486286190

Page 3: Cleverwood Trends Session 200905 Fab

WE ARE ALLDIFFERENT

© Ms. Abitibi

Page 4: Cleverwood Trends Session 200905 Fab

WE USE DIFFERENT KIND OF PHONES

© Chris Jordan

Page 5: Cleverwood Trends Session 200905 Fab

© Chris Jordan

prepaid

postpaid

WE HAVEDIFFERENT OPERATORS & TARIFF PLANS

AND USE DIFFERENT SERVICES

Page 6: Cleverwood Trends Session 200905 Fab

WE LOVE DIFFERENT BRANDS

Page 7: Cleverwood Trends Session 200905 Fab

WE LOVE DIFFERENT BRANDS

Page 8: Cleverwood Trends Session 200905 Fab

WE LOVE DIFFERENT BRANDS

Page 9: Cleverwood Trends Session 200905 Fab

WE LOVE DIFFERENT BRANDS

Page 10: Cleverwood Trends Session 200905 Fab

WE LOVE DIFFERENT BRANDS

Page 11: Cleverwood Trends Session 200905 Fab

BRANDNETWORKDEVICE

THAT’S WHY WE NEEDSEGMENTATION

USER

Page 12: Cleverwood Trends Session 200905 Fab

BRANDNETWORKDEVICE

USERSEGMENTATION

USER

SEXAGEMARITAL STATUSINCOME LEVELMEDIA CONSUMPTIONWORKING SITUATIONHOUSEHOLD COMPOSITIONBELIEFSHOBBIES

Page 13: Cleverwood Trends Session 200905 Fab

BRANDNETWORKDEVICE

DEVICESEGMENTATION

USER

TECHNOLOGYGPS, MMS, 3G, Bluetooth…

INTERFACEScreen size, Touch screen, compass, accelerometer…

SERVICESPictures upload, (micro)blogging tool, maps…

Page 14: Cleverwood Trends Session 200905 Fab

BRANDNETWORKDEVICE

NETWORKSEGMENTATION

USER

TARIFF PLANPrepaid, Postpaid, Automatic reload…

MOBILE OPERATOR NETWORK CAPABILITIESMMS, 3G, Location Based Services…

LOCATIONRoaming, Low network zones…

Page 15: Cleverwood Trends Session 200905 Fab

BRANDNETWORKDEVICE

BRANDSEGMENTATION

USER

BRAND PROMISEBRAND VALUESBRAND IMAGEBRAND CULTUREBRAND PERSONALITYBRAND PRODUCT/SERVICE OFFERINGBRAND PRICINGBRAND TARGET GROUPBRAND COMPETITIVE LANDSCAPEBRAND RELATIONSHIPS

Page 16: Cleverwood Trends Session 200905 Fab

TRENDS SESSIONS

What women want

Segmentation in Mobile - Fabian Tilmant

Mobile usage: what women do, what women want, what women expect - Melanie Mc Cluskey

Mobile as a media: How to provide information, inspiration, social awareness & participation and entertainment to women segment - Carole Lamarque

Q&A, Conclusion & wrap-up: Fabian Tilmant and Olivier Beaujean

... in Mobile?

Page 17: Cleverwood Trends Session 200905 Fab

BRANDNETWORKDEVICE

BRANDS AND USERS NEED TO HAVE ANEW DEAL

USER

USER ATTENTIONUSER ENGAGEMENT

PERCEIVED VALUE

INTERACTIVITY

BRANDED UTILITY

Page 18: Cleverwood Trends Session 200905 Fab

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