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where knowledge flows, business accelerates.
Copyright © 2010 BroadVision, Inc. All rights reserved.
May 2011
Enterprise Social NetworkEnterprise Social Networkon the Cloudon the Cloud
Copyright © 2010 BroadVision, Inc. All rights reserved. 2
PersonalLeisure
PersonalRelationships
CSM strategyadopted forenterprise
branding/leadgeneration
ESN platformdesigned for enterprise
performanceexcellence
Enterprise Goes Social…
ConsumerSocialMedia(CSM)
EnterpriseSocial
Network(ESN)
SiteSite
FunctionalityFunctionality
Intranet Extranet Internet
Self-Service Communities
Knowledge Sharing
Team Collaboration
Copyright © 2010 BroadVision, Inc. All rights reserved.
Enterprise 2.0 Transformation Begins
Copyright © 2010 BroadVision, Inc. All rights reserved.
True Essence of 2.0 = Power of N2
The value of a telecommunications networkis proportional to the square of
the number (N) of connected usersof the system (N2).
Copyright © 2010 BroadVision, Inc. All rights reserved.
Realizing the Power of N2
Network HardwareInfrastructure
EnterpriseE-Business
ConsumerSocial Media
TimelineTimeline
SolutionSolution EvolutionEvolution
1990’s 2010’s2000’s
?
√
√
Copyright © 2010 BroadVision, Inc. All rights reserved. 6
Cloud Centricity
Socialize Anyone IVC
Incremental
ValueCreation
Mobilize Anywhere OpEx
OperatingExpense
Virtualize Anytime CapEx Cloud
Computing
CapitalExpense
Copyright © 2010 BroadVision, Inc. All rights reserved. 7
Business Agility: DIY + PPU
Consumer Enterprise
Pay_Per-Use(PPU)
Free is great;Viral effect
Intuitive, agileDIY experience
Secure, scalablee-biz platform
Solution
Business Model
Consumerizationof the Enterprise
Enterprizationof the Consumer
Copyright © 2010 BroadVision, Inc. All rights reserved. 8
5. Open Architrecture
3rd-PartyApps/Content
ExistingSystems of
Record
RESTful API
Open Adapters
Platformof
Engagement
Copyright © 2010 BroadVision, Inc. All rights reserved. 9
6. Fully Customizable Appearance
Copyright © 2010 BroadVision, Inc. All rights reserved. 10
Integrate existing systems
RESTful API enables Clearvale to be used to add a “social layer” to existing systems, create alternative
clients, etc
Copyright © 2010 BroadVision, Inc. All rights reserved. 11
9. Holistic/Compelling ROI
HR 2.0
Social Enterprise
Enterprise 2.0
Holistic Ecosystem
Support 2.0Social CRM
Learning 2.0Social Enterprise
R&D 2.0Social Enterprise
F&A 2.0Social Enterprise
Channels 2.0Personalized CRM
Marketing 2.0
Social Commerce
Sales 2.0Personalized CRM
Reduce staff turnover 70%;Savings >$350K/yr ($38K/head)
Expand to 300+NW/1,000+CM in <1 yr;0 IT hours; Savings >$25K/network
Improve customer sat;Renewal up 15%
Competitive teamwork;Effectiveness up 20%
Accelerate innovation;Release cycle time up 30%
Streamline complianceSavings >$250K/yr
High-touch partner mgmtGrowth rate up 40%
Precision lead generationSavings = $100/lead
High-touch VIP selling;Conversion rate up 20%
where knowledge flows, business accelerates.
Copyright © 2010 BroadVision, Inc. All rights reserved.
www.clearvale.com
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