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Management Information System with
Noble Medical Store
Trilok UpadhayayPrasad Kadam
Khushboo ShahAkash Dhar
Technology continues to grow as a fundamental component for doing business.
Information management is key to business in the 21st centuryAll business will eventually be e-business.
Sales processing E- Commerce SCM Customer Services
Relation Mgmt. Investor Mgmt Investor ServicesEmployee Services
Business in the modern era
Need for MIS
Support the Business Process
Support Operation of a Business Organization
Support Decision Making
Strategies for an Organization
One Important quote By Gates
“How you gather, manage and use information will determine whether you win or loss.”
What is MIS ??
Identifying the information that is needed for effective decision making in organizations
Developing information systems to satisfy those needs
In other words….. “ MIS is using technology to create business value.”
Implications of MIS
Increased Production
Transportation
Planning
Better Tourists
Information
Better Banking Systems
Teaching Methodolog
y
Office Automation
MIS
Process
Data Information Communication Decision
Advantages
− Minimizing Information Overload
− Makes Control Easier − Aid Decision Making− Facilitates Planning− Decentralization− Co ordination
Disadvantages
− Unemployment− Lack of Job Security
Globalisation & MIS
− Cannot try or test product before purchase.− Minimum human interaction if any.− Place medicine anytime online.
Online vs Traditional
Online vs Traditional
Similarities− Advertisement.− Security.− Convenience
Noble Medicare - Overview
Local Business
Branches
Staff
Services
E-Facilities
www.noblemedicare.com
SWOT ANALYSIS
on the Basis of Customer Satisfaction & Online Retailer
STRENGTHS WEAKNESS OPPORTUNITIES THREATS
Strength
− No time constraints
− Time saving
− Improved customer interaction
− Direct communication with consumer
Weakness
− Long delivery timing
− Limitation of products
− Lack of personal services
− Limited exposure
Opportunities
− Changing trends
− High availability (24 x 7 a week)
− Cutdown on local competition
Threats
− Innovation
− Competitors
Reports
− Stock Report− Medicine List report− Customer details− Staff report− Sales report− Performance Report
Customer Relationship ManagementManages all ways used by firms to deal with existing and potential new customersProvides end- to- end customer careProvides a unified view of customer across theConsolidates customer data from multiple sources
Beautiful Quote !!
Thank you