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CheapTickets presentation - SafeShops Awards 2017

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Page 1: CheapTickets presentation - SafeShops Awards 2017
Page 2: CheapTickets presentation - SafeShops Awards 2017

2009- InternshipatCheapTickets.nl2010- ContentManagerCheapTickets.nl2014- CampaignManagerCheapTickets.be2016- CommercialManagerBelgium

AniekAugustijnCommercialManagerBelgium

Page 3: CheapTickets presentation - SafeShops Awards 2017

Ourhistory

TransformationfromaTravelCompanygoingOnlinetoanOnline TravelCompanyTofacilitateourGlobal expansionandscalability,3platformshadtobemergedto1Flights asthecoreofourbusiness

1 2 3 4 5

1975BCDHoldingsN.V

Founded

1989Vliegwinkel

FirstshopinHaarlem

2001CheapTickets.nl

BeinsTravelGroupLtd

2007Vayama

FoundedinUSA

2011Travixmerge

+Launch

CheapTickets.be

Page 4: CheapTickets presentation - SafeShops Awards 2017

TravixInternational

35countries

andexpandingrapidlythroughout

allcontinents

550+employees

dedicatedtoguidingourcustomersthroughtheirtraveljourney

3.500.000+passengersayear

andwecan’twaittoserveevenmore

travellers

50+planesfilledeveryday

flyingtoover500destinations

aroundtheglobe

Page 5: CheapTickets presentation - SafeShops Awards 2017

OurGlobalfootprintWearerapidlyexpandingin5continents

Page 6: CheapTickets presentation - SafeShops Awards 2017

Mappingproductdevelopmentonthecustomerjourney

Weareglobalflightretailer

Page 7: CheapTickets presentation - SafeShops Awards 2017

Ourbrands

Page 8: CheapTickets presentation - SafeShops Awards 2017

#1Online TravelAgency(OTA)inBelgium6years inBelgium

100.000visitors perweek

➔ Customercentricwebsite➔ Localmarketingstrategy

➔ Reliablebrand➔ Goodservice

Page 9: CheapTickets presentation - SafeShops Awards 2017

CustomerCentricWebsite

Page 10: CheapTickets presentation - SafeShops Awards 2017

CustomerCentricWebsite

Page 11: CheapTickets presentation - SafeShops Awards 2017

CustomerCentricWebsite

Page 12: CheapTickets presentation - SafeShops Awards 2017

LocalMarketingStrategy

BrandValues+ Hasaclear and easy tousewebsite+ It’sareliable website+ Hasfair andclearpricing- Issympathetic

Page 13: CheapTickets presentation - SafeShops Awards 2017

LocalMarketingStrategy

Page 14: CheapTickets presentation - SafeShops Awards 2017

LocalMarketingStrategy

Page 15: CheapTickets presentation - SafeShops Awards 2017

ReliableBrand

Page 16: CheapTickets presentation - SafeShops Awards 2017

Service

Online&Offlineservice➔ CustomerService➔ viaphoneandemail➔ ViaFacebookandWhatsapp➔ Freecancellation➔ Upsell- crosssell➔ Discountfornextbooking

Page 17: CheapTickets presentation - SafeShops Awards 2017

Service

Page 18: CheapTickets presentation - SafeShops Awards 2017

Service

Page 19: CheapTickets presentation - SafeShops Awards 2017

Service

Page 20: CheapTickets presentation - SafeShops Awards 2017