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“Why can’t they just figure it out on their own?” “What is taking him so long?!” “Why does she keep talking about stuff she doesn’t know about?” “Why can’t we ever have a productive team meeting?” In the typical workplace, there are a wide range of personality types, all trying to accomplish the same thing but having very different ways of doing it. We often label others as “control freaks” or “fly by the seat of her pants” types, sometimes using even less flattering terminology. Underneath those behaviors is a core personality trait – being introverted or extroverted – that informs whether we prefer to have lots of space or be rapid fire. So many business challenges have their roots in poor communication. This seminar will close the communication gap between the introverts and extroverts in your business, which opens up everyone to greater productivity and profitability. (PS: Don’t be surprised if you learn some things that help with your personal relationships, too!) Presented by Beth Buelow, a professional speaker and certified coach who speaks fluent introvert.
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The Verity Experience Speaker SeriesOctober 23, 2012
Beth Buelow, ACC, CPCThe Introvert Entrepreneur
Chatty Cathys & Quiet Keiths:
Bridging the Communication Gap
www.TheIntrovertEntrepreneur.com
What’s Your IQ*?(use #2 pencils only, please)
* Introvert Quotient
What’s Your IQ*?
* Introvert Quotient
1. This psychologist coined the term “introvert” in the 1920s:
a) Ivan Pavlov
b) Sigmund Freud
c) B.F. Skinner
d) Carl Jung
e) None of the above
What’s Your IQ*?
* Introvert Quotient
1. This psychologist coined the term “introvert” in the 1920s:
a) Ivan Pavlov
b) Sigmund Freud
c) B.F. Skinner
d) Carl Jung
e) None of the above
What’s Your IQ*?
* Introvert Quotient
2. The general US population is roughly
a) 25% innie, 75% outtie
b) 10% innie, 90% outtie
c) 60% innie, 40% outtie
d) 50% innie, 50% outtie
What’s Your IQ*?
* Introvert Quotient
2. The general US population is roughly
a) 25% innie, 75% outtie
b) 10% innie, 90% outtie
c) 60% innie, 40% outtie
d) 50% innie, 50% outtie
What’s Your IQ*?
* Introvert Quotient
3. Introverts are:
a) Shy
b) Antisocial
c) Party Poopers
d) Energized by solitude
e) Serial killers in waiting
f) All of the above
g) None of the above
What’s Your IQ*?
* Introvert Quotient
3. Introverts are:
a) Shy
b) Antisocial
c) Party Poopers
d) Energized by solitude
e) Serial killers in waiting
f) All of the above
g) None of the above
How would you describe yourself?
Introverted or Extroverted?
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Introvert ≠
Shy
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A Few Disclaimers…
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Closing the Communication Gap:
Stuff to Understand
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Introverts do best with
space and quiet to gather and process their thoughts; extroverts enjoy
stimulating group work.
1
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In general, introverts like to
listen, extroverts like to
talk.
2
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In most situations, introverts
process internally, and extroverts externally.
3
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Know that extroverts prefer
face-to-face, verbal communication, while introverts tend to prefer
written communication.
4
Extroverts tend to be
outwardly expressive
and easier to read; Introverts appear to be more
measured and reserved. www.TheIntrovertEntrepreneur.com
5
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Closing the Communication Gap:
Stuff to Do
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Set clear expectations and measures of success. (PS: and be thoughtful about PDA)
1
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Give everyone (esp. innies) permission to share ideas that are
imperfect and
incomplete.
2
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Keep meetings
on topic and on time.
3
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Silence is golden.
4
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www.TheIntrovertEntrepreneur.com
Trust your process.
5
Resources
Thank You!
Beth Buelow, ACC, CPCProfessional Speaker, Certified Coach,
Author
TheIntrovertEntrepreneur.com
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