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Presentation by Jamie Notter, co-author of "Humanize: How People-Centric Organizations Succeed in a Social World" at the occasion of the Fusion Marketing Experience conference 2012: four principles.
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the impact of the social customer: changing your organization
from the inside out
jamie [email protected]
human principleshttp://www.flickr.com/photos/53242483@N00/3264744772
trustworthyopengenerative courageous
http://www.flickr.com/photos/21046489@N06/3464659175 http://www.flickr.com/photos/38518750@N00/3880219904
human principleshttp://www.flickr.com/photos/53242483@N00/3264744772
trustworthyopengenerative courageous
http://www.flickr.com/photos/21046489@N06/3464659175 http://www.flickr.com/photos/38518750@N00/3880219904
decentralizationsystems thinking
ownership
change
organizational change
culture
process
behavior
social media hurdles
duplication
human principles
trustworthyopengenerative courageous
transparencysystems thinking
collaboration
truth
silo warshttp://www.flickr.com/photos/14922165@N00/4848928856
silo wars
http://en.wikipedia.org/wiki/File:Wikimedia_Foundation_organization_chart.png
silo wars
http://en.wikipedia.org/wiki/File:Wikimedia_Foundation_organization_chart.png
lateralcollaborative
networks
silo warshttp://www.flickr.com/photos/14922165@N00/4848928856
grow food
human principles
trustworthyopengenerative courageous
ownership
collaborationrelationship bldg.
trust
http://www.flickr.com/photos/76266195@N08/7085555317
trust
http://www.flickr.com/photos/72098626@N00/2973403186
conversations
trust
http://www.flickr.com/photos/21128887@N00/4224045752
conversations
trust
http://www.flickr.com/photos/21128887@N00/4224045752 http://www.flickr.com/photos/10361931@N06/4273968248
conversations experiments
human principles
trustworthyopengenerative courageous
authenticity
inclusion learningexperimentation
human principles
trustworthyopengenerative courageous
decentralization transparencysystems thinking
ownershiptruth
authenticity
inclusioncollaboration
relationship bldg.
learningexperimentationpersonal devt.
organizational change
culture
process
behavior
clarity
http://www.flickr.com/photos/79727841@N00/152396707
direct the rider
motivate the elephant
shape the path
emotions facilitate
http://www.flickr.com/photos/26782864@N00/2310975386
http://www.flickr.com/photos/30201239@N00/3474981183
change
humanizebook.com
questions?