“Our old system was frustrating since data and payout information was delivered only once per quarter. With Iconixx, the data is available in near-real time. We can access key metrics on demand, and the cycle from sale to payout is much swifter.”

- DISA Global sales executive

DISA’s process was entirely manual, relying primarily on Excel spreadsheets. Maintaining the worksheets was labor intensive, and reports were only available on a quarterly basis.

The sales team did not have access to up-to-date, revenue-related reporting. Furthermore, the sales team expressed frustration about the delay between closing the sale and receiving the payout.

In response to employee concerns, DISA wanted to move from quarterly payments to monthly payments. However, the previous process was onerous and switching to monthly payments felt like a large and overwhelming undertaking.

Finally, the DISA executive team wanted near real-time access to critical sales performance data in an easy-to-use dashboard.

In the initial phase, DISA met with all of the large ICM vendors and viewed demonstrations of available solutions and platforms. Iconixx presented its solution with some customized dashboards, featuring key data and metrics, which were well received by the executives. Iconixx also offered a quick activation timeframe, which was very appealing to DISA.

DISA was also encouraged by Iconixx’s ability to integrate easily with existing systems, reduce errors, and eliminate the time involved in resolving disputes.

In the end, DISA chose Iconnix for its ability to provide visibility, scalability and flexibility.

Customer Profile

DISA Global is a worldwide provider of innovative workplace safety and compliance services. DISA supports more than 11,000 companies throughout the world, providing services such as employee screening, contractor screening and safety training. DISA also specializes in drug and alcohol testing for US government agencies.

Challenge Solution

ICONIXX PROVIDES ENHANCED INCENTIVE COMPENSATION MANAGEMENT FOR WORLDWIDE WORKPLACE COMPLIANCE SERVICES PROVIDER, DISA

Since adopting the Iconixx solution, DISA has realized the following benefits:

Increased Visibility – The Iconixx dashboards provide leadership and sales executives with increased visibility of key data for thorough near-time data reporting.

Greater Flexibility – Iconixx offers the ability to add new compensation plans, or revise existing plans, as the company grows and changes.

Enhanced Scalability – Iconixx solutions are scalable and can grow with the organization, including growth through acquisition.

Increased compliance – Iconnix improves the company’s compliance with regulation through greater automation, process controls and audit trails.

Iconixx has made every aspect of the DISA’s system – including planning, tracking and payouts – quicker and more responsive.

The executive team can better manage company targets through year-to-date (YTD), quarter-to-date (QTD) and month-to-date tracking (MTD).

They can study metrics such as client growth over time.

The payout process is also much faster – sales executives and account representatives receive immediate commission statements indicating the pay values. Executives are pleased with the management tools, and sales teams are motivated by the payout information.

The Iconixx Difference

MEASURABLE ROI

GOALS

AFTER ICONIXX

• Better visibility for management functions

• Faster payouts • More up-to-date

metrics

• Increased visibility• Greater flexibility• Enhanced scalability

BEFORE ICONIXX

SECTOR

INDUSTRY

SOLUTION

• Entirely manual process

• Infrequent data reporting on sales performance

• Long delays for payout process

Health & Safety

Workplace Services

Iconixx

3420 Executive Center Drive, STE 250 Austin, TX 78731877-ICONIXX www.iconixx.com