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Care Transitions Across the Continuum kickoff presentation as presented by Paul Diaz, CEO, Kindred Healthcare and Ben Breier, President and COO, Kindred Healthcare.
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PRESENTED BY:
Paul J. Diaz, Chief Executive OfficerBenjamin A. Breier, President and Chief Operating Officer
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Our Mission
Kindred Healthcare’s mission is to promote healing, provide hope, preserve dignity and
produce value for each patient, resident, family member, customer, employee and
shareholder we serve.
3
Transitional Care Hospitals (117)Inpatient Rehabilitation Hospitals (6)Hospital-Based Acute Rehab Units (104)Nursing and Rehabilitation Centers (224)RehabCare Total Sites of Service (2,104)Home Health, Hospice and Private Duty (102)Regional Support Centers
Existing Integrated Care Market (12)
Potential Integrated Care Market (9)
As of September 30, 2012
Leading Diversified Post-Acute ProviderWith a Focus on Developing Integrated Care Market Capabilities
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Kindred’s Value Proposition/Strategic Opportunity and our “CONTINUE THE CARE” Campaign
• Be a leader in helping to coordinate and deliver high quality care at the lowest cost (particularly for those patients who are the highest users of healthcare services)
– By providing superior clinical outcomes in the most appropriate setting, with an approach which is patient-centered, disciplined and transparent
– By transitioning patients home at the highest possible level of function and wellness, therefore preventing avoidable rehospitalizations
• Lower healthcare costs by reducing lengths-of-stay in acute care hospitals and throughout an episode of care
• Participate in the development of new care delivery and payment models– To better coordinate care and manage patients with chronic conditions, including
the dual-eligibles– To reduce avoidable rehospitalizations with our partners through our integrated
care management teams and protocols
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Kindred HealthcareDelivering on Quality, Value and Innovation in Patient Care Delivery
527,000patients and residents were cared for by Kindred across the post-acute continuum – 2012 annualized.
Patient and Family Satisfaction92% of our patients, residents and families indicate they would recommend Kindred again.
Outperforming National Quality BenchmarksKindred Transitional Care Hospitals, Nursing and Rehabilitation Centers and PeopleFirst Homecare and Hospice continued to improve key quality indicators and beat industry benchmarks through mid-2012.
Sending More Patients Home…From 2008 to mid-2012, Kindred Nursing and Rehabilitation Centers have discharge 18% more patients home – with nearly 53% of patients discharged home in 2012 after an average stay of 30 days.
From 2008 through mid-2012, we have reduced the total average length of stay in our Hospitals by 8.5%, and in our Nursing and Rehabilitation Centers by 26%.
Kindred Transitional Care Hospitals reduced rehospitalization rates by more than 16% from 2008 to mid-2012 (down to 11.2%) and our Nursing and Rehabilitation Centers have reduced rehospitalizations by 10% over the same time period to 17.8%.
… and More Quickly…(Reducing Average Length‐of‐Stay)
… Reducing Rehospitalization
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Hospital Quality Data
4.52 4.474.19
4.59 4.564.34
0
1
2
3
4
5
Overall Care PainManagement
Call LightResponse
20062012
1.8
1.3
2.2
1.49
0.71
1.1
1.97
0.99
0
0.5
1
1.5
2
2.5
Ventilator-AssociatedPneumonia
Line-Related BloodStream Infection
Catheter AssociatedUrinary Tract Infection
Pressure Wounds
Kindred Exceeds National Benchmarks on Many Key Quality Indicators (Lower is better)
Kindred 2012 Kindred 2006
Patient/Family Satisfaction Scores(1 = Poor, 5 = Excellent)
National Benchmark
As of September 30, 2012
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Nursing and Rehabilitation Centers Survey Quality Outcome Ranking Report June 2012
Ranking based on the following 8 standard survey measures:1. Average # Deficiencies2. Average # Deficiencies adjusted for state
variation3. Percent facilities with “Serious” deficiencies4. Percent facilities with “Serious” deficiencies
adjusted for state variation5. Percent facilities with “substandard care”6. Percent facilities with “substandard care”
adjusted for state variation7. Percent “deficiency free” facilities8. Percent “deficiency free” facilities adjusted
for state variation1211.00Skilled Healthcare Group
1110.38Lavie
109.88Sava Senior Care
98.13Life Care Centers of America
86.75Sun Healthcare Group
76.38Extendicare
66.00HCR Manor Care
55.13Fundamental Clinical Consulting
44.50Good Samaritan Society
34.25Golden Living
23.13Genesis Healthcare
12.50Kindred Healthcare
RankAverage RankSelected Corporations Kindred ranked # 1 in Quality 6 consecutive quarters
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Kindred Nursing and Rehabilitation Centers Outperform National Benchmarks on Many Key Survey Quality Outcomes
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27.22
3.09
9.36
5.89
19.55
1.36
10.45
0
5
10
15
20
25
30
Total HealthDeficiencies -
Average
Percent SevereDeficiencies (%)
Percent SubstandardCare Deficiencies (%)
Percent ZeroDeficiencies (%)
NationKindred
As of September 30, 2012
(Higher is Better!)(Lower is Better!)(Lower is Better!)
(Lower is Better!)
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Inpatient Rehabilitation HospitalsExceeding National Benchmarks
26.4925.51
0
5
10
15
20
25
30
FIM Gain
2.57
2.3
0
0.5
1
1.5
2
2.5
3
FIM Efficiency
76.01 74.22
0
20
40
60
80
Discharge to Community
Kindred Inpatient Rehabilitation Hospitals National Average
As of September 30, 2012
(Higher is better)
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RehabCareIncrease (%) in Functional Outcomes From Admission to Discharge
5256
51.646.8
50.6
65.2
51.5
0
10
20
30
40
50
60
70
Stroke PulmonaryCardiac
Wound BrainDysfunction
Neurological Orthopedic Other
As of September 30, 2012
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PeopleFirst Homecare and Hospice Exceeding National Benchmarks
98 98
65
939998 98
63
8998
0
20
40
60
80
100
How OftenChecked for Pain
How OftenTreated for Pain
How OftenBreathingImproved
How Often WoundImproved or
Healed Post-Op
How OftenChecked for Risk
of PressureSores
PeopleFirst Homecare and HospiceNational Benchmark
9893 93
99
25
9691 91 95
26
0
20
40
60
80
100
How OftenTreated to
Prevent PressureSores
How Often CareBegan in a Timely
Manner
How OftenPatient/FamilyTaught aboutMedication
How oftenChecked for Risk
of Falling
How OftemPatients Admittedto Hospital (lower
is better)
(Higher is better)
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Vivi’s Story
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CONTINUE THE CAREAdvancing Our Integrated Care Strategy
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Patient SatisfactionQuality and Clinical OutcomesCare Coordination across Sites of CareReduce Hospital Readmissions
Why Post-Acute Care is an Important Part of the Evolving Healthcare Marketplace
Aging DemographicsPost‐Acute Utilization is increasingIncreasing Incidence of Chronic DiseaseImperative to get Patients Home more quickly and to Coordinate Delivery of Care Through a Full Episode
Demographics and Demand for
Post‐Acute Services are Growing
Value‐Based PurchasingReadmission PenaltiesEpisodic / Bundled Payment“Accountable Care” and Risk Payments
Post‐Acute Care is a Critical Part
of Quality Improvement and Patient‐Centered Care
Post‐Acute Care Can Help Reduce
Costs in a Rapidly Changing
Payment Environment
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Tremendous Opportunities Exist to Better Manage Patient Care for Patients Discharged From Acute Care Hospitals
35% of Medicare Beneficiaries are Discharged from Acute Hospitals to Post-Acute Care
Intensity of Service LowerHigherMedicare Patients’ Use of Post‐Acute Services Throughout an “Episode of Care” (2)
Currently there are 47.6 million Medicare beneficiaries with an estimated 9,100 individuals added to the program each day.(1)
Patients’ first site of discharge after acute care hospital stayPatients’ use of site
during a 90 day episode
SHORT‐TERM ACUTE CARE HOSPITALS
LONG‐TERM ACUTE CARE HOSPITALS
INPATIENT REHAB
SKILLED NURSING FACILITIES
OUTPATIENT REHAB
HOMEHEALTHCARE
37%2% 10%
11%
41%
52%
9%
21%2% 61%
(1) Source: U.S. Census Projections(2) Source: RTI, 2009: Examining Post Acute Care Relationships in an Integrated Hospital System
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Source: Kindred Internal Data ‐ September, 2012 YTD
Kindred Nursing andRehabilitation Centers
37% 6%
Skilled Nursing and
Rehab Centers
18% with Home Health
Inpatient Rehab Facility
Kindred Transitional Care Hospitals
14%
Skilled Nursing and
Rehab Centers
35% with Home Health
Kindred Hospital‐Based IRFs
53% Home
35% with Home Health
27% Home
76% Home
Patients Discharged From:
Kindred Is Positioned to Help Determine the Most Appropriate Care Setting For Patients asthey Continue Their Care Throughout a Post-Acute Episode
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“Continue The Care”
HOME
Pat
ient
Ser
vice
Inte
nsity
SKILLED NURSING FACILITIES
HOSPICEHOME HEALTH CARE
OUTPATIENT REHAB
ASSISTED LIVING
ACUTE CAREHOSPITALS
TRANSTRANSCARECARE
ICUICU
IN‐PATIENT REHAB
LTACHsFREESTANDING/ HIH
Patient Illness Severity
SAUSAU
TCC &
TCU
ADULT DAY CARE
Positioned to Take Advantage of Changing Healthcare LandscapeUniquely Positioned For Bundled Or Episodic Payment Environment
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Strategic Plan• Success in the Core
– Take care of our teammates and promote performance improvement– Continue to improve quality and clinical outcomes– Promote our value proposition and grow admissions and rehab contracts– Execute on cost reduction initiatives and process transformation ‐ Project Apollo
• Accelerate our Integrated Care Market (Cluster Development) Strategy– Develop service lines, clinical programs and integrated care management capabilities
across the care continuum ‐ Continue the Care– Expand and integrate health system, physician and managed care relationships– Continue to invest in IT (electronic health record) linkages
• Aggressively expand Home Health and Hospice Services through acquisitions, JVs and de novo development
• Change business and asset mix and re‐deploy capital into faster growth, higher margin businesses through portfolio realignment and continued development in our Integrated Care Markets
• Participate and Invest in New Integrated Care and Payment Models/Businesses, including ACOs and Bundled Payment Demos with Government Sponsors (CMS), Health Systems, Physician Groups and Managed Care Payors
• Continue to explore avenues to create shareholder value and improve the capital structure of the company
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Kindred’s Strategy is Designed to Prepare for Significant Policy and Market Trends
Current Approximate Payor Mix
Potential Future Payor Mix
HospitalsHealth systemsOther PAC providers
The Next 10 Years…ACOs, bundle
holders
Fee for service (FFS)
Managed Care
Managed Care
FFS
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Gain Share with Partial
and/or Shared Risk for Post‐Acute Episode
(e.g., case rates or bundled
payment within sites of service and/or across a post‐acute episode for specific
diagnoses)
Pay for Performance
with Bonus Payments and
Penalties
Different Payment Models to Define a Path to Risk-Based Contracting Across a Post-Acute Episode of Care Over Time
Financial Alignment
High
Kind
red Risk
Low High
Medicare‐Based Rates
Level of Care PPD
Shared Risk for Post‐Acute Episode(e.g.,
bundling or case rates for full
post‐acute episode)
Today Near‐Term Future
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Kindred’s Integrated Care Strategy is designed to prepare for a Delivery System that is more Clinically Integrated withShared Financial Incentives
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Full Continuumof Post‐Acute Care Services in Local Integrated Care
Markets
Patient‐Centered Care Management Capabilities that Extend Across Post‐Acute Sites of Care to Improve Quality and
Reduce Costs
Aligned Payment Incentives between
Providers of Healthcare Services and Payors
• Expanding Home Health and Hospice capabilities• Enabling Physician coverage across sites of care
• Developing tools to ensure appropriate patient placement and case management
• Connecting sites of service through IT and clinical program linkages
Today: Fee‐for‐Service
Near‐Term: Pay‐for‐Performance
Goal: Shared Incentives, Post‐Acute Bundle or Episode of Care
Key Elements Steps to Advance Care and Payment Integration
1
2
3
CONTINUE THE CARE
MANAGING TRANSITIONS IN CARE
ADAPTING TO NEW PAYMENT SYSTEMS
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Accelerate Integrated Care Market and Network Development Strategy Through Multiple Pilots and Advancement of Key Enablers:
“Care Management” Managed Care Physician & Medical Staff Development
Network Development I‐T Interoperability
1 2 3
4 5
Develop and test capabilities through demonstration
projects and pilots, including patient assessment and case management tools and clinical
programs that are linked through an episode of care
Advance volume and rates strategies and test different payment models, including Bundled Payment Project
with CMS
Implement medical leadership and physician
alignment across acute and post‐acute sites of care
Implement strategies, including Joint Ventures, ACO participation with Payors, Physicians and
Health Systems
Advance Electronic Health Record strategy (linking EMR between our sites of care and
physicians, payors and hospitals)
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