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How to thrive and survive in this uncertain time
Invest in a nice picture of yourself
This presentation will be posted at my Linkedin.com page
Jerry Hempstead
“Luck favors the mind prepared.”
Louis Pasteur
Homework
There are seven facets to a healthy career, and you should try to work on all seven daily.
• Adding to your expertise in your profession, craft or trade• Expanding and nurturing your network of contacts• Acquiring ancillary skills to extend where and how you contribute• Increasing your ability to adapt to new work situations and environments
There are seven facets to a healthy career, and you should try to work on all seven daily.
• Identifying and finding ways to work with the winners in your field
• Giving back by sharing your talent with others in your community• Pacing yourself so you are always able to do your best work
10
Dow Jones & S&PHistory
DJIA S&P
Last 6 Months
DJIA S&P
12
Fedex
UPS
Long term market
14
We will get through this
Pricing
Dec 7 2009
Oct 22 UPS Analyst Conf CallKurt Kuehn – CFO
• The current pricing environment remains challenging, driven by the economy and more specifically by our customers own margin pressures. As we’ve told you in the past, UPS solutions help our customers take costs out of their supply chain well beyond just the cost of the transportation service provided. It’s critical that we at UPS convey the true value of these services. Therefore a top domestic priority today and into 2010 is improving our package yields. Our intention is to drive yield improvements from existing customers that did not provide a fully adequate return. Results from these efforts will become more meaningful as we progress through next year.
UPS
• Total package volume was 799 million pieces, down 3.6%
• Next Day Air® volume increased 2.4%• Ground decreased 6.2%. • International average daily volume rose
4%.
FedEx
• U.S. domestic package volume grew slightly.
• FedEx International Priority (IP) volume fell 4%.
USPS
Sign Up
• http://www.motivationinaminute.com/
USPSFuture
• http://www.usps.com/postallaw/futurebusinessmodel.htm.
• A coalition of interested parties has started a website and posted numerous papers here: http://www.postaljournal.com/.
• Also the Postal Regulatory Commission, with an explanation on its home page: http://www.prc.gov/prc-pages/default.aspx
CAN YOU NAME ANY OF THESE PEOPLE ?
DO
W JO
NES
IND
USTR
IALS
HINT
Alain J.P. BeldaAlcoa
Ken ChanultAmerican Express
George Buckley3M Company
Randall StephensonAT&T
Kenneth LewisBank of America
Jim McNerney Boeing
James OwensCaterpillar
David O'ReillyChevron
"Win" Bischoff Citigroup
Mutar Kent Coca Cola
Chad Holliday Jr. Dupont
Rex TillersonExxonMobile
DO
W JO
NES
IND
USTR
IALS
Rick WagonerGeneral Motors
Mark HurdHP
Jeff ImmeltGE
Frank BlakeHome Depot
Paul OtelliniIntel
Sam PlamisanoIBM
William WeldonJ & J
Jamie DimonJPMorgan Chase
Irene RosenfeldKraft
Andrew McKennaMcDonalds
Richard T. ClarkMerck
DO
W JO
NES
IND
USTR
IALS
Bill GatesMicrosoft
Jeff KindlerPfizer
PERHAPS IT WOULD BE PRUDENT TO BUY A TIE BEFORE A JOB INTERVIEW
THERE IS ONLY ONE FIRST IMPRESSION
Think And Act Like YouAre President of Your Own Company
Because When You Think About It, You Are Self Employed
Your Brand
• YOU CAN GET WHAT YOU WANT BY HELPING OTHERS GET WHAT THEY WANT
Toastmasters
Who should have a web domainand what you might do with it
Look what happened when I added the blog
Create your own buzz
Google YourselfWould you find you?Would you hire you?
Would you want to learn more about you?
VistaPrint.com
You should have your own brand including your own stamp
Back of Env
Postage stamp
Endicia, Stamps
Letterhead
Front of Env
Front of biz card
Back of biz card
The Brand
The Brand
Who can put content on YouTube?
Might be a good idea to know who is the DOW
DOW TRANSPORTS20
• Alexander & Baldwin, Inc. (ALEX) (shipping) • Overseas Shipholding Group, Inc. (OSG) (shipping) • C.H. Robinson Worldwide, Inc. (CHRW) (air delivery & freight services) • GATX Corp. (GMT) (rental & leasing services) • Ryder System, Inc. (R) (rental & leasing services) • Expeditors International (EXPD) (air delivery & freight services) • FedEx Corporation (FDX) (air delivery & freight services) • United Parcel Service, Inc. (UPS) (air delivery & freight services) • YRC Worldwide Inc. (YRCW) (trucking) • Con-Way, Inc. (CNW) (trucking) • JB Hunt Transport Services, Inc. (JBHT)(trucking) • Landstar System, Inc. (LSTR) (trucking) • AMR Corporation (AMR) (major airlines) • Continental Airlines, Inc. (CAL) (major airlines) • JetBlue Airways Corp. (JBLU) (regional airlines) • Southwest Airlines, Inc. (LUV) (regional airlines) • Burlington Northern Santa Fe Corp. (BNI) (railroads) • CSX Corp. (CSX) (railroads) • Norfolk Southern Corp. (NSC) (railroads) • Union Pacific Corp. (UNP) (railroads)
SHARPENING YOUR SAW
• The Greater Your Vocabulary, The Higher Your I.Q.
• Read• Books On Tape• Seminars• Classes
Operations
S & OP
Combines career & knowledge
Staying on top of the game
is free
LIFE LONG LEARNING&
NETWORKING
Perhaps you can make luck
Who are these guysand why might they be
important to you
WEBCASTS
There are Free Personal development sites
• Invest in yourself – There is but One Constant
– Parcel Shipping & Distribution, Global Logistics– Traffic World, World Trade, MAIL
• Read Read Read
Social Networking
Is there value in social networking
Social Networking
Social Networking
Warning !
Twitter Horror• FRIDAY, JAN 16• This Guy Probably Got Fired for Offending All of FedEx• • Here's a story that will be used as an example of why it's vitally important to watch what you say on
Twitter. A representative from Ketchum New York (a PR and Marketing firm) heads to Memphis to give a big presentation to their big client, FedEx, and totally offends everyone who works there before even stepping foot in the building.
• Upon landing in Memphis and getting a lay of the land he tweets, "True confession but I'm in one of those towns where I scratch my head and say, 'I would die if I had to live here.'"
• Someone from inside FedEx was following Capt. Footinmouth, whose Twitter name is 'keyinfluencer' — quite possibly the douchiest nickname of all history — and that person sent the letter we posted below. You'll want to read it, because not only is it amazingly poignant, but because it was copied to "the FedEx Coporate Vice President, Vice President, Directors and all management of FedEx’s communication department AND the chain of command at Ketchum." Thank you Peter Shankman for sharing this story.
• "Mr. Andrews, • If I interpret your post correctly, these are your comments about Memphis a few hours after arriving in
the global headquarters city of one of your key and lucrative clients, and the home of arguably one of the most important entrepreneurs in the history of business, FedEx founder Fred Smith.
• Many of my peers and I feel this is inappropriate. We do not know the total millions of dollars FedEx Corporation pays Ketchum annually for the valuable and important work your company does for us around the globe. We are confident however, it is enough to expect a greater level of respect and awareness from someone in your position as a vice president at a major global player in your industry. A hazard of social networking is people will read what you write."
Visual Curriculum VitaeXing
WHAT YOU KNOWis valuable
Make Sure you are up to date
If you like what you heard
• and would like more information or assistance:• Jerry Hempstead• Cell: 407- 342-3825• 1724 Buckhorn Pl• Orlando, Fl 32825
Thank you• For having me• It was nice being had
Habits take 30 days to develop, and 3 days to break
NETWORKING• Plan your networking activities. Define the groups to attend, the types of people
you need to meet, and think of what you can offer others. Make lists of new contacts including ways to meet them. Arrange a networking activity and time every week.
• Join organizations and become a visible contributor. Serve on committees so other members know and recognize you. Make efforts to help others whenever possible, so they in return will be happy to help you.
• Develop a 20-second introduction that reveals your name, job title and a brief summary of your work expertise and background. Don't assume people know what you do and what your best talents are, tell them.
• Never ask for a job. Instead, ask for no more than 15 minutes of advice to direct you on your job search. Reassure the person that, although you are job hunting, you don't expect them to know about or have a job for you. This alleviates any uncomfortable expectations and allows the contact to be more at ease and helpful. Always ask for referrals and send a thank you note.
• Develop a list of 15-20 companies that have the job you seek. Share the list with your contacts and ask them for other companies that you should also consider. Follow-up by asking if they know someone who works at any of the companies on your list - and then contact the referral.
• Start networking with people you know. Anyone can help you - neighbors, family, friends - everyone knows someone, so don't limit yourself to just colleagues in your field
• Fix No. 1: Edit your personal information• Anytime you include personal information, such as your hobbies, race, age or religion, you're setting yourself up for bias. Though it's illegal for
employers to discriminate against any of these, the fact exists that some will do so regardless. Plus, while some might think it's impressive that your favorite pastime is skydiving, others won't call you to interview for fear that your hobby will get in the way of your work.
• Fix No. 2: Don't guesstimate your dates and titles• There's a vast difference between working as an executive assistant or an assistant executive. If you're unsure of exactly how long you worked
somewhere or what your title was when you were there, call your previous employer to ask. Otherwise, when your future employer does a background check, it will seem like you lied on your resume and you'll be eliminated from consideration.
• Fix No. 3: Have a less-selfish objective• Employers are trying to determine whether you're a good fit for their organizations, so everything on your resume should point to your experience.
Employers would rather see a summary of qualifications that displays your accomplishments and background than a generic objective statement like "To gain experience in..."
• Fix No. 4: Focus on accomplishments, not duties• Employers don't care so much what you did in your previous work, but what you got done. Rather than listing your job duties, show how each duty
contributed to your company's bottom line. For example, anyone can redesign a company's Web site, but if you demonstrate how your redesign increased Internet traffic by 150 percent, the hiring manager will be more impressed.
• Fix No. 5: Make sure you have the basics• Silly as it sounds, many people get so caught up in formatting and proofreading that they don't check for the most basic information, such as an e-
mail address, phone number and address. Double check that your resume has this information -- none of your hard work will pay off if no one can get a hold of you.
• Fix No. 6: Don't sell yourself short• It may not seem like you have a lot of experience in the field you're applying to but you probably have more than you think. Work is work, whether
you have been paid for it or not, so include any volunteer work you've done. Awards you've received and your education information should also be listed. And, don't forget about any transferable skills you've learned in previous positions.
• Fix No. 7: Watch for inconsistencies• Once you choose a format for you resume, stick to it. If you decide to include periods at the end of your sentences, make sure they are at the end
of each one. Use consistent fonts, sizes, bullets and other formatting options. Employers will notice your attention to detail and assume your work quality is of the same standard.
• Fix No. 8: Fill in the gaps• Most people will tell you to wait to explain any gaps in your work history until you get to the interview. There's a good chance, however, that you
won't get that opportunity if there are gaps in the first place. Explain what you were doing during lapses between jobs, even if you spent time with your family, had a long-term illness or traveled for a while. The employer will know you aren't trying to hide a sketchy past.
• Fix No. 9: Stay relevant• If you worked in a fast-food restaurant in high school but aren't currently applying to a job in the food industry, leave it off your resume. Many job
seekers try to fluff their resumes with irrelevant job experience when they think they don't have enough know-how for the job for which they are applying. Keep your resume to one-two pages and only include your most recent and pertinent work history.
• Fix No. 10: Keep it simple• No one wants to look at a resume on fluorescent paper, covered in crazy fonts and symbols. Don't try to impress an employer with your graphic
design skills. Find an uncommon, yet attractive and simple layout to catch the eye instead.
RESUME
• Never Stop Learning– Go back to school or read or listen to books.– Get training and acquire skills.
• Be Persistent and Work Hard– Success is a marathon, not a sprint. – Never Give Up
• Learn to analyze details– Get all the facts, all the input.– Learn from your mistakes
• Focus your time and money– Don’t let other people or things distract you
• Don’t be afraid to innovate, be different– Following the herd is a sure way to mediocrity
• Deal and communicate with people effectively– No person is an island. Learn to understand
and motivate others• Be Honest & Dependable; Take
Responsibilityotherwise numbers 1-9 won’t matter
The Elevator Pitch• Hi my name is: ___________________ • I have ____ years of experience in the ____________
industry as a _________ . • My specialty is ______________. • I have a ___________degree in _______________ at
_____________University. • My strongest skills are _______________,
_______________, and _______________ and they are perfectly matched with your company’s objectives which include ______________, __________________, and ____________________.
• Because of this I would be an excellent candidate for your _______________ position.
Networking Events
• Hi my name is: ___________________ • I’m a ___________ in the ______________ industry for
______ years now. • Then immediately follow it up with questions for the other
person. Remember, people love to talk about themselves, so ask these very open ended questions:
• • How did you get into the ____________ business? • • What do you like most about your job? • • What do you have to do to be successful in your
_________ industry?
• Reason #1: They are open ended questions, which gets the other person to do most of the talking.
• Reason #2: They are very positive questions. We want to maintain an upbeat atmosphere. That is why I didn’t list the question: what do you like least about your job? That isn’t going to get the person to think happy thoughts. And when people aren’t happy, they don’t want to network and they don’t want to open doors for others.
• Reason #3: People love to talk about themselves and when they do, and you listen to them, they think you are fascinating! People who think you are fascinating will introduce you to their friends and the networking will continue.
