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Are your Lean Agile software development customers and Scrum Product Owners too busy to work with your team? Here are 3 ideas you can use to help customers and Scrum Product Owners improve how they manage their time and visualize their work. Give your Product Owners tools to make working with their teams easier and more effective.
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Can you fix my customers?!
Robin Dymond CST
©2011 Innovel LLC. All rights reserved www.innovel.net
Who am I? Robin Dymond, CST Managing Partner Innovel LLC 21 years in software development 9 yrs doing Scrum + XP, 5 yrs
applying Lean Agile Program Coach in the largest
Agile transition in Banking Trained 800+ people in Scrum in
Ukraine Clients in US, Europe, Canada, Brazil
©2011 Innovel LLC. All rights reserved www.innovel.net
Is this your customer…?
©2011 Innovel LLC. All rights reserved www.innovel.net
Is this your customer…?
… hello….?….hello….?
“The number requested is busy, please try your call again.”
©2011 Innovel LLC. All rights reserved www.innovel.net
What can you do about this?
Help them visualize their work Give them techniques to manage
their work Help them implement these tools
©2011 Innovel LLC. All rights reserved www.innovel.net
Visualize their work
Write Whitepaper
Product Photoshoot
Meet with stakeholder
s
Customer meeting
2012 Marketing planning
Trade show planning
Update Product
Road map
Regulatory update
Meet with other
Product managers
Review completed
User stories
Prepare for next
iteration
Review test plan with
QA
©2011 Innovel LLC. All rights reserved www.innovel.net
Reduce work in process
Bla bla
Blabla
Blabla
stuff
More stuff
work
Fun work
Boring work
Blabla
Customer stuff
PBL
Sales stuff
Customer stuff
Sales stuff
More stuff
work
Fun work
Boring work
Blabla
Work CUE Next WIP 2 Done
Product Owner Personal Kanban
Other workBbsit salesFocus group
©2011 Innovel LLC. All rights reserved www.innovel.net
Visualize Backlog Prep
Bla bla
Blabla
Blabla
stuff
More stuff
work
Fun work
Boring work
Epic 3
Epic 4
Epic 5
Epic 1
Epic 2
Story 1.2
Story 1.3
Story 1.4
Story 2.1
Story 2.2
Product Backlog Next
Ready for team review 5
Kanban for Backlog Preparation
User StoriesReady for sprint planning
Story 1.1
Story 2.3
Epics 2
Limited Work In Progress
Story 2.4
Story 2.5
©2011 Innovel LLC. All rights reserved www.innovel.net
Set regular stakeholder and team PBL review meetings
Week 1 Week 2 Week 3
Sprint 1
Sprint Planning
Sprint Review,
Retrospective
ProductBacklog
Sprint 1Backlog
Daily Standup meeting
Repeat
Sprint 2
Product Backlog
Team BacklogReview meeting
Stakeholder BacklogReview meeting
NO SURPRISES
Sprint planningor Sprint review
©2011 Innovel LLC. All rights reserved www.innovel.net
Reduce the PO Work in Progress (WIP)
How much stuff is the P.O. working on?
What other projects do they have? What does sales and marketing
demand for road maps and future plans?
How do they interact with stakeholders?
Are there regular facilitated stakeholder meetings to work on the backlog?
©2011 Innovel LLC. All rights reserved www.innovel.net
Your Product Owner needs a process too
Scrum is silent on how product owners should manage their work
Product Owners feed the rest of the development system and are a constraint
Find ways to build and support effective work processes for your POs.
Define what “Ready for development” means for user stories
Use Lean and just in time ideas to eliminate overworked POs
©2011 Innovel LLC. All rights reserved www.innovel.net
Questions?
Innovel LLC Training and Consulting inScrum XP Agile Lean Kanban
Robin Dymond, [email protected]
www.innovel.net
www.scrumtraining.com
Americas: (804) 239-4329
Europe: +32 489 674 366
