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While some companies are still considering outsourcing their call center services, others are already sending out writing, design, IT, HR, accounting, among other work. That’s how it is: outsourcing is one of the movers of business today. Now if you’re thinking about joining the revolution, you may look at the Do's and Don’ts of the industry before proceeding. Read more: http://www.spi-global.com/blog/think-tank/11-dos-donts-outsourcing-industry/
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http://www.spi-global.com/crm/our-services/customer-care/call-center-outsourcing
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