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Bust the Silos Opening Your Organization for Growth Jeff Saperstein

Bust the Silos: Opening Your Organization for Growth

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Based on book, presentation shows new organizational designs and practices for Demand Creation based on primary research on global companies and organizations

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Page 1: Bust the Silos: Opening Your Organization for Growth

Bust the Silos

Opening Your Organization for Growth

Jeff Saperstein

Page 2: Bust the Silos: Opening Your Organization for Growth

Opening the Organization

Roles Intangible value

creation Multi-disciplinary

collaboration Multi-knowledgeable

professionals Permeable

organizations Responsive to chaos

with patterns

Jobs Just tangible

deliverables Functional departments

Narrow and deep specialists

Verticals Static workflow based

on predictability

Page 3: Bust the Silos: Opening Your Organization for Growth

Cases to Illustrate

Genentech Sales TrainingCisco Value NetworkWunderman Social MediaBumrungrad Medical Tourism Infosys Global Delivery ModelTiE Global Professional Networking

Page 4: Bust the Silos: Opening Your Organization for Growth

Harry Wittenberg, Senior Manager for Learning Technologies, Genentech

Choosing the Right Technologies for Sales Training

Page 5: Bust the Silos: Opening Your Organization for Growth

La Veta Gibbs, Director of Global Contact Center Strategies, Cisco

Value Network Mapping, Cisco Customer Interaction Centers

Page 6: Bust the Silos: Opening Your Organization for Growth

Wunderman

Marketing with Social Media: Wunderman

Page 7: Bust the Silos: Opening Your Organization for Growth

Medicaltourism.com/compare-cost.php

Medical Tourism: Bumrungrad

Page 8: Bust the Silos: Opening Your Organization for Growth

Infosys Global Delivery Model

Infosys: The Challenge of Global Branding, Saperstein, 2005 Ivey 9B05A001

Page 9: Bust the Silos: Opening Your Organization for Growth

The Power of the TiE Network

TiE 2008-2009 annual report

Page 10: Bust the Silos: Opening Your Organization for Growth

TiE Network Structure

Charter MembersChapter SponsorsEntrepreneurs

Page 11: Bust the Silos: Opening Your Organization for Growth

Legend becomes Myth

Page 12: Bust the Silos: Opening Your Organization for Growth

Implications

Individuals: Welcome change, be porous, be curious

InnovateTrend is Your Friend Collaborate, LinkProfession: wide and open, not just narrow and deep

Page 13: Bust the Silos: Opening Your Organization for Growth

Implications

The way we work is our most important innovation—Curt Carlson, SRI

Organizations: Move from Inside Out to Outside In

Open and InnovateDefine roles and multi-functions

Co-evolve processes with technology tools