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SixPainSolvingActors(RodKing’sAdapta0onofRudyardKipling’sPoem,“SixHonestServingMen”)
IKEEPafamilyofsixpainsolvingactors.TheyteachmeallIknowaboutCon%nuousPainSolving&Learning.
TheparentsareTimerandSpacer.ThechildrenareQues:onerandPlannerandDoerandReviewer.
Theyteachmetocon;nuouslyuseinSpaceandTimethePainSolvingCycle:Pain-Plan-Do-Review(PPDR).
Isendthefamilyofsixpainsolvingactorsoverlandandseaandair,Isendthemeastandwest;Isendthemnorthandsouth.
Isendthemeverywhere;Isendthemalloverourfractaluniverse.ButaCertheyhavescien;ficallyandrigorouslyworkedforme,
IgivethemallarestwhileIsleepsothattheycanincubateideas.
IletthefamilyhelpmeplaytheRapidExperiment(XP)Game,Fortheenvironmentisvola;le,uncertain,complex,andambiguous.
Thesixactorshelpmeinimprovementandinnova;onprojects,Forthefamilyofpainsolvingactorsisflexibleandambidextrous.
Butdifferentfolkhavedifferentviews;IknowanentrepreneurinaStartup—
Heapparentlykeepstenmillionpainsolvingactors,Theyarestraight,chao;c,unscien;fic,andgetnorestatall!Hesends'emabroadtodoWaterfallBusinessPlanning,
Nowonderallhisprojectsarecostly,long,andwasteful…er,fail!
QUESTIONER
WHO-Pain
TIMER(WHEN)
SPACER(WHERE)
PLANNERHOW-Plan
DOERWHAT–Do
REVIEWERWHY-Reviewer
World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing
BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies
World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing
WHYWHATHOW WHO
q Future(ToDo) q Present(Doing) q Past(Done)WHEN:WHERE:….............................................
BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies
World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing
Financial(Value)
Perspec;ve
Learning&Growth
Perspec;ve
InternalProcess
Perspec;veBalancedScorecard
Customer(Channels;Ext.Stakeholder)
Perspec;ve
WHYWHATHOW
q Future(ToDo) q Present(Doing) q Past(Done)WHEN:
WHO
q VISION:….............................q STRATEGY:…........................
WHERE:….............................................
BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies
World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing
Financial(Value)
Perspec;ve
Learning&Growth
Perspec;ve
InternalProcess
Perspec;veBalancedScorecard
Customer(Channels;Ext.Stakeholder)
Perspec;ve
WHYWHATHOW
q Future(ToDo) q Present(Doing) q Past(Done)WHEN:
WHO
o Co-creators(Beneficiaries)o Partners;Investorso “Governors”(OtherPar;es)
q VISION:….............................q STRATEGY:…........................
WHERE:….............................................
BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies
World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing
Financial(Value)
Perspec;ve
Learning&Growth
Perspec;ve
InternalProcess
Perspec;veBalancedScorecard
Customer(Channels;Ext.Stakeholder)
Perspec;ve
WHYWHATHOW
q Future(ToDo) q Present(Doing) q Past(Done)
MetricsorKPIs
WHEN:
WHO
o Co-creators(Beneficiaries)o Partners;Investorso “Governors”(OtherPar;es)
q VISION:….............................q STRATEGY:…........................
WHERE:….............................................
BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies
World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing
Financial(Value)
Perspec;ve
Learning&Growth
Perspec;ve
InternalProcess
Perspec;veBalancedScorecard
Customer(Channels;Ext.Stakeholder)
Perspec;veq TrainingEventsq Cer0fica0onsq No.ofPatents
MetricsorKPIs
q Defects(Bugs)q CycleTimeq Throughput
q Reten0onq Referralq MarketShare
WHYWHATHOW
q Engagementq Acquisi0onq Ac0va0on
q Future(ToDo) q Present(Doing) q Past(Done)
q Revenue;Benefitsq Cost;Acquisi0onCostq Profit;SharedValue
WHEN:
WHO
o Co-creators(Beneficiaries)o Partners;Investorso “Governors”(OtherPar;es)
q VISION:….............................q STRATEGY:…........................
WHERE:….............................................
BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies
World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing
Financial(Value)
Perspec;ve
Learning&Growth
Perspec;ve
InternalProcess
Perspec;veBalancedScorecard
Customer(Channels;Ext.Stakeholder)
Perspec;veq TrainingEventsq Cer0fica0onsq No.ofPatents
MetricsorKPIs
q Defects(Bugs)q CycleTimeq Throughput
q Reten0onq Referralq MarketShare
WHYWHATHOW
q Engagementq Acquisi0onq Ac0va0on
q Future(ToDo) q Present(Doing) q Past(Done)
VC VROF
q Revenue;Benefitsq Cost;Acquisi0onCostq Profit;SharedValue
WHEN:
WHO
o Co-creators(Beneficiaries)o Partners;Investorso “Governors”(OtherPar;es)
BUSINESSMODELSTRIP
q VISION:….............................q STRATEGY:…........................
WHERE:….............................................
BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies
World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing
Financial(Value)
Perspec;ve
Learning&Growth
Perspec;ve
InternalProcess
Perspec;veBalancedScorecard
Customer(Channels;Ext.Stakeholder)
Perspec;veq TrainingEventsq Cer0fica0onsq No.ofPatents
MetricsorKPIs
q Defects(Bugs)q CycleTimeq Throughput
q Reten0onq Referralq MarketShare
WHYWHATHOW
q Engagementq Acquisi0onq Ac0va0on
q Future(ToDo) q Present(Doing) q Past(Done)
VC VROFGOALHIERARCHYq Descrip;on
q Goal
q Objec;ves
q Measures
q Targets
q Ini;a;ves(Experiments)
q Revenue;Benefitsq Cost;Acquisi0onCostq Profit;SharedValue
WHEN:
HYPOTHESES(PLAN:ToDo
)WHO
o Co-creators(Beneficiaries)o Partners;Investorso “Governors”(OtherPar;es)
BUSINESSMODELSTRIP
q VISION:….............................q STRATEGY:…........................
WHERE:….............................................
GOALHIERARCHYq Descrip;on
q Goal
q Objec;ves
q Measures
q Targets
q Ini;a;ves(Experiments)
BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies
World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing
Financial(Value)
Perspec;ve
Learning&Growth
Perspec;ve
InternalProcess
Perspec;veBalancedScorecard
Customer(Channels;Ext.Stakeholder)
Perspec;veq TrainingEventsq Cer0fica0onsq No.ofPatents
MetricsorKPIs
q Defects(Bugs)q CycleTimeq Throughput
q Reten0onq Referralq MarketShare
WHYWHATHOW
q Engagementq Acquisi0onq Ac0va0on
q Future(ToDo) q Present(Doing) q Past(Done)
VC VROFChannels
Customer
Benefits:$;Non-$
Costs:
$;Non-$ValueProposi;on/Product/Service
Inputs(Resources)
Processes
(CoreValues)
q Revenue;Benefitsq Cost;Acquisi0onCostq Profit;SharedValue
WHEN:
HYPOTHESES(PLAN:ToDo
)WHO
o Co-creators(Beneficiaries)o Partners;Investorso “Governors”(OtherPar;es)
BUSINESSMODELSTRIP
q VISION:….............................q STRATEGY:…........................
WHERE:….............................................
GOALHIERARCHYq Descrip;on
q Goal
q Objec;ves
q Measures
q Targets
q Ini;a;ves(Experiments)
BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies
World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing
Financial(Value)
Perspec;ve
Learning&Growth
Perspec;ve
InternalProcess
Perspec;veBalancedScorecard
q VISION:….............................q STRATEGY:…........................
Customer(Channels;Ext.Stakeholder)
Perspec;veq TrainingEventsq Cer0fica0onsq No.ofPatents
MetricsorKPIs
q Defects(Bugs)q CycleTimeq Throughput
q Reten0onq Referralq MarketShare
WHYWHATHOW
q Engagementq Acquisi0onq Ac0va0on
q Future(ToDo) q Present(Doing) q Past(Done)
VC VROFChannels
Customer
Benefits:$;Non-$
Costs:
$;Non-$ValueProposi;on/Product/Service
Inputs(Resources)
Processes
(CoreValues)
q Revenue;Benefitsq Cost;Acquisi0onCostq Profit;SharedValue
BUSINESSMODELSTRIP
WHEN:WHERE:….............................................
HYPOTHESES(PLAN:ToDo
)WHO
o Co-creators(Beneficiaries)o Partners;Investorso “Governors”(OtherPar;es)
BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies
q Future(ToDo) q Present(Doing) q Past(Done)
World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing
ChannelsCustomer
Benefits:$;Non-$
VC VROF
Costs:
$;Non-$
Financial(Value)
Perspec;ve
Learning&Growth
Perspec;ve
InternalProcess
Perspec;veBalancedScorecard
Customer(Channels;Ext.Stakeholder)
Perspec;ve
MetricsorKPIs
ValueProposi;on/Product/Service
Inputs(Resources)
WHYWHATHOW
q TrainingEventsq Cer0fica0onsq No.ofPatents
q Defects(Bugs)q CycleTimeq Throughput
q Reten0onq Referralq MarketShare
q Engagementq Acquisi0onq Ac0va0on
Processes
(CoreValues)
q Revenue;Benefitsq Cost;Acquisi0onCostq Profit;SharedValue
WHEN:
WHO
o Co-creators(Beneficiaries)o Partners;Investorso “Governors”(OtherPar;es)
BUSINESSMODELSTRIP
q VISION:….............................q STRATEGY:…........................
WHERE:….............................................
BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies
q Future(ToDo) q Present(Doing) q Past(Done)
World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing
ChannelsCustomer
FEEDBACK(F)(Reac;on)
Benefits:$;Non-$
VC VROF
Costs:
$;Non-$
OUTPUT(TOOL)-(O)q Func;onalityq Trade-off(-/+)q PainRelieversq DelightCreatorsq PainCreators
VALUERECIPIENT(VR)q PersonaorProfileq JobToGetDoneq Delight(+)q Pain(-)q PainSolving
Ques;on(PSQ)
Financial(Value)
Perspec;ve
Learning&Growth
Perspec;ve
InternalProcess
Perspec;veBalancedScorecard
q VISION:….............................q STRATEGY:…........................
Customer(Channels;Ext.Stakeholder)
Perspec;ve
MetricsorKPIs
ValueProposi;on/Product/Service
Inputs(Resources)
WHYWHATHOW
q TrainingEventsq Cer0fica0onsq No.ofPatents
q Defects(Bugs)q CycleTimeq Throughput
q Reten0onq Referralq MarketShare
q Engagementq Acquisi0onq Ac0va0on
WHEN:
Processes
(CoreValues)VALUECREATOR(VC):q Resourcesq Ac;vi;esq Valuesq Happiness(+/-:
Delight/Pain)q Partners;Investor
q Revenue;Benefitsq Cost;Acquisi0onCostq Profit;SharedValue
WHERE:….........................................
WHO
o Co-creators(Beneficiaries)o Partners;Investorso “Governors”(OtherPar;es)
BUSINESSMODELSTRIP:6PainSolvingActors(PSA)forRadicallyImprovingthePerformanceofStartupsandCompanies
q Future(ToDo) q Present(Doing) q Past(Done)
World’sFirstSoRwareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing
ChannelsCustomer
FEEDBACK(F)(Reac;on)
Benefits:$;Non-$
VC VROF
Costs:
$;Non-$
OUTPUT(TOOL)-(O)q Func;onalityq Trade-off(-/+)q PainRelieversq DelightCreatorsq PainCreators
VALUERECIPIENT(VR)q PersonaorProfileq JobToGetDoneq Delight(+)q Pain(-)q PainSolving
Ques;on(PSQ)
Financial(Value)
Perspec;ve
Learning&Growth
Perspec;ve
InternalProcess
Perspec;veBalancedScorecard
q VISION:….............................q STRATEGY:…........................
Customer(Channels;Ext.Stakeholder)
Perspec;ve
MetricsorKPIs
ValueProposi;on/Product/Service
Inputs(Resources)
WHYWHATHOW
q TrainingEventsq Cer0fica0onsq No.ofPatents
q Defects(Bugs)q CycleTimeq Throughput
q Reten0onq Referralq MarketShare
q Engagementq Acquisi0onq Ac0va0on
Processes
(CoreValues)VALUECREATOR(VC):q Resourcesq Ac;vi;esq Valuesq Happiness(+/-:
Delight/Pain)q Partners;Investor
q Revenue;Benefitsq Cost;Acquisi0onCostq Profit;SharedValue
WHEN:WHERE:….........................................
WHO
o Co-creators(Beneficiaries)o Partners;Investorso “Governors”(OtherPar;es)
BusinessModelStrip(Stripped&DynamicProjectCanvas;BusinessLanguageSystem;Pipe)FastestWaytoDescribe,Map,Prototype,andTest
HowaBusinessModel(System)AchievesGoals&NewYear’sResolu0ons
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