DENTALWhy are the dental practices in the top 10% in the top 10%?

Business Intelligent Systems

Organizations like hospitals, basketball teams, dental labs, etc. are rapidly adopting dashboards

with Business Intelligence (BI) to monitor performance and create daily actions towards their

goals. For years these organizations have invested a great deal of time and resources to

compile information that would tell them if their business was healthy or if it needed to

be strengthened. In order to obtain this information, full time analysts would comb

through all available data to identify, gather, and organizerelevant/actionable metrics.

In short, decision makers want easy to read information that is accurate in order to make

decisions needed to achieve business goals.Dentistry is a field that provides healthcare, but it’s still a business that can and should provide

impressive financial returns and a healthy quality of life. So how does a dentist or office

manager gather, analyze and understand all your data, run the business and still have time

to provide exceptional dentistry?Current Method used by Most DentistREPORTS

What are you currently doing with data from your Practice

Management Software systems and QuickBooks? Do you:

Print random reports that make little to no sense that forces youto make emotional decisions.

Use real-time, relevant and accurate easy to understand metricsso that you can make well-informed business decisions.Review only the data from prior periods to only identify how youperformed in the past

Use the data to identify future outcomes and areas that needattention today that will aect tomorrow.

Hopes that someone understands and is tracking the critical metrics needed to make informedperformance and business decisions.Have a culture of the entire team using Business Intelligence as a key element to help each team playerunderstand his and her roles and how it affects the results of the business.Reports and some “dashboards” tell you what happened, but leaveyou high and dry on what actions you need to take in order toimprove or maintain a healthy position.

WHAT ISBUSINESS INTELLIGENCEOR BI?

In 1985, Southwest Airlines was one of the first companies to make use of Business Intelligence (BI) toimprove its performance. Today, Southwest Airlines is the world's largest low-cost carrier, has 44,831employees, and operates more than 3,400 flights per day to 89 destinations. Its use of BI has contributed to its steady growth, financial solvency, and ultimate business success.In the 1990’s Kodak suered, its long-time rival Fujifilm was doing rather well. The two firmshave much in common. Both enjoyed lucrative near-monopolies of their home markets:Kodak selling film in America, Fujifilm in Japan. Both firms saw their traditional businessrendered obsolete. But whereas Kodak has so far failed to adapt adequately, Fujifilm hastransformed itself into a solidly profitable business of some $12.6 billion to Kodak's $220m.

Why did these two firms fare so dierently?

(http://www.economist.com/node/21542796)

BI analyzes an organization’s raw data.

Companies use BI to improve decision making, cut costs

and identify new business opportunities. BI is more than just

reporting and more than a set of tools to coaxdata out of systems.

(http://www.cio.com/article/2439504/business-intelligence/business-intelligence-definition-and-solutions.html)

Southwest and Fujifilm used all possible data

to make business decisions for the future.

Dashboards Dashboards are used when you drive you car, view the stock exchange, and even on your smart

phone. Dashboards are visual indicators that present data, some look nice with no real value, others give you actionable nitems to stay out of danger.

Eective dashboards need to have BI behind the display so that the user can quickly understand

what they should continue doing, start doing, or stop doing.

Ineective dashboards provide you with what happened, similar to a report. Without BI it is

only a visually attractive report and provides you no more insight into the future than looking in the rearview mirror of a car while driving.

Dental Dashboards with BI

Combined data from your practice management software (Dentrix, Eaglesoft,Open Dental, etc) and accounting systems (QuickBooks), while infusing dentalspecific standards and proven algorithms, generates powerful Business Intelligencefor the dentist. When displayed on an easy to understand dashboard, dentist nowhave a crystal ball to see where the practice is going and what he/sheneeds to do to improve the future.

Arizona Practice (Collection Percentage Declined & New Patient CountDeclined with a declining Pre-Appointment %) Ouch, Business closed.

Dentists are now turning to dashboards with BI as the preferred user interface for leading theirpractice. What was once seemingly useless data has now become priceless information foranalyzing practice performance, improving the performance and profitability of the practiceand improving the quality of life for the dentist and his or her staff.

There’s no doubt that dashboards geared specifically toward the dental industry are a criticalcomponent for dental practice success in the 21st century.

For the past 2 years, Dental Intel, with a team of MBA Data Analysts, hasbeen working closely with hundreds of dental oces who have immersedthemselves into learningthe key performances that either lead to successesor shortfalls within the dental practice."Dental Intel gives me access to real-time, actionable data from

all areasof my practice. The quality of my life and ease of running my practice hasnever been better” - Dr. Clyde Maxwell, Gentle Family Dentistry

Are all dashboards created equal?

There are technologies and software that aggregate information for dentists and dentalpractices, but for many, these systems have left much to be desired. Many dentists havecomplained that the existing dashboards provide unnecessary data and lack the supportnecessary to interpret the data in order to gain the needed insight about what thenumbers actually mean.

These dashboards often leave the dentist without a clear understanding of she or heshould do.

The ability to see the stats daily has allowed us to provide daily positive re-enforcement forour sta. Instead of top down management where we have to tell the staff every little thingto do, our staff actually has the initiative to do it on their own” – Dr. Austin Brown, KentuckyDental Intel dashboards improve individual, team, and overall practice performance,empowering employees with the most relevant information for enhanced decision-making.Not only have practices seen the higher performance levels which lead to increased financialsuccess, but more importantly, the quality of life for the overall team has greatly improved.

WHY SHOULD PRACTICECONSULTANTS AND OFFICE MANAGERS USE DASHBOARDS?

Dental practice consultants and office managers also benefit from dental dashboards. Using Business Intelligentdashboards with their clients can help them decrease the time and effort it takes to obtain initial informationand analyze it.Then once in place, they have the intelligence to identify very quickly the adoption of new policies, proceduresand systems being implemented into the practice. They can quickly see what is working and what is not working.What the practice should start doing and what the practice should stop doing. Dental Intel’s trained dental dataanalysts serve as guide to the consultant and office manager, thereby increasing their capacity to provide betterand more in-depth service while Dental Intel’s intelligent dashboards do the heavy lifting in thebackground.

While Business Intelligent dashboards oered to dentists and dental practiceconsultants, helps keep healthy practices healthy and on target to reach theirgoals, they are a sure way to help a struggling or unhealthy practice changeits course and move into the tope 10% of successful practices.Boost Productivity Dr. Calderwood, in Washington, used Dental Intel dashboardsto improve productivity and went from working 5 days/week with a great income,to working 3 days/week and net earnings of $76,000/year more.

Case Study:

Case Study: Better Resource Allocation Using Dental Intel,Dr. Westover in New Mexico was able to make multiple businessdecisions that resulted in a decrease of marketing spending bymore than $40,000/year, increase in patient flow, and $80,000in additional collections/year. This resulted in a net dierenceof $120,000, most of which was profit.

Case Study: Add one more case study here(Practice that wanted to close doors.)Bottom line - when performance is measured performanceimproves, and when performance is measured and reportedback, the rate of improvement accelerates. Dental Intel provides aninnovative dashboard that performs this measuring and reportingsystem for the practice. With technology that automaticallyaggregates data from your QuickBooks, Practice ManagementSoftware and spreadsheets, obtaining timely, accurate andrelevant intelligence that guides your practice to successhas never been easier.

TOP 10%

The top 10% of dental oce understand this and have been actively analyzing their data to

make good business decisions in order to be successful.Proof Statement from Maxwell Here – He is a successful dentist that has always understood

the importance of Business Intelligence. Watch his video and write what best fits after the

above paragraph

To obtain more information on how dental intel dashboards can helpyour practice move to the next level of business success call dentalintel today at or visit www.dentalintel.comDon’t be slow to implement business intelligence in your practice.By gaining impactful insight through real-time accurate data fromyour practice you can immediately improve your performance,financial position, and quality of life.