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Improve Your Business by Viewing and Understanding the Hidden Information Locked in Your Systems
Citation preview
2
The Business Centric Log
Management is a methodology that identifies events
critical to the systems based on
the business Violog is the software tool for
viewing, analyzing, and monitoring
those events
A Service and Product
Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
BCLM/Violog Platform
3Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
Value Proposition
View the Health of the SystemAlign IT with Business Goals and StrategiesBoost EfficienciesEnhance Customer ServiceImprove CommunicationMake Better Decisions
4Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
BCLM/Violog PlatformViolog gives the Executives the tools to:View the health of the systemsEnforce accountability of systems and operations
based on quantifiable resultsManage & track IT metrics based on the businessGain knowledge from historical visibilityDesign and monitor service level agreementsDevelop detailed business continuity plansGain insight to disaster recovery procedures
5Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
BCLM/Violog PlatformViolog gives the Support Manager the tools to: Increase cost effectivenessEnhance customer service Improve reporting to the executivesMaintain the health the systemsMake better decisionsGain insight of systems as related to the businessMonitor downtimesReceive alerts when systems begin to degrade
6Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
BCLM/Violog Platform
Violog gives the 1st Level Support the tools to:View and monitor the systemsBecome proactive instead of reactiveLook for deficiencies continuouslyTrouble shoot more efficiently and effectivelyRespond to questions fasterReduce possible downtimes and system
degradation
7Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
BCLM/Violog Platform
Violog gives the Developers the tools to:Perform deeper diagnostics Improve root causes analysisConduct what-if-scenariosDetermine the impact of system rolloutsMake events clearer based on the business’ needsMeasure the performance of the systems Integrate business data into event context
8Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
Understanding your Systems and Business
9Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
10
Bene
fit to
the
Com
pany
Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
Conclusion
11Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
Contact Information
12Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.