Building Collaborative Webinars and Virtual Meetings

© 2015 NetSpeed Learning Solutions. All rights reserved. 1

Building Collaborative Webinars and Virtual

Meetings

May 12, 2015


Webinar Objectives

• Use every interaction tool in your web conference platform to build engagement in classes and meetings

• Design virtual meetings and training sessions with participant engagement in mind

• Minimize multi-tasking in your meetings and webinars


About Cynthia Clay

• 25+ years of experience• Author of Great Webinars • An expert in collaborative,

engaging virtual learning


Questions!

What is your top-of-mind question today?

5© 2015 NetSpeed Learning Solutions. All rights reserved.

Confess

How often do you multi-task when attending webinars?


ConfessWhy do you choose to multi-task?


Self Assessment

I design engaging online learning programs and virtual meetings.


Self Assessment

I build virtual presence when I facilitate online learning and virtual meetings.


Self Assessment

I facilitate learning instead of lecturing in the virtual classroom.


Self Assessment

I use all the interaction tools in my web platform when I lead a class or a meeting.


Self Assessment

I make my virtual learning sessions “sticky.”


Maximum Engagement

Design to Engage

Facilitate Discovery

Build Virtual

Presence

Interact and Solve Problems

Make Learning “Sticky”


Design to Engage


This is a Visual Medium


Spend no more than one minute per slide.

Technique 1


Use less text and more compelling images.

Technique 2


Presentation Zen

Before


Presentation Zen

After


Presentation Zen

Before


Presentation Zen

After


Your Virtual Tool Kit

ChatPollingAnnotation ToolsEmoticons/Status IconsVideo/AudioStreaming VideoBreakout Rooms



What interaction tools do you use most often?



ChatPollingAnnotation ToolsEmoticons/Status IconsVideo/AudioStreaming VideoBreakout Rooms


Short Videos


A Challenging Coworker

The Manipulator

The coworker who attempts to influence your attitude or behavior through deception or secrecy.


Short Video


Chat with Video

What clues in the video tell you that you might be working with a manipulator?

Example


Maximum Engagement

Design to Engage


Build Virtual

Presence






New Mindset

What is Discovery Learning?


Discovery Learning?

Is it possible to create a discovery learning experience in the virtual classroom?


Ask good questions to facilitate learning

Technique 3


Why Ask Questions?

• Develop interest in the topic• Check on learner readiness• Review key concepts• Stimulate thinking and

insight• Develop critical thinking skills• Encourage learning transfer


Research

• More effective in producingachievement gains

• Foster learning (particularly oralquestions)

• Result in greater comprehension


Lower Cognitive Questions

• Probe for facts• Usually closed• Direct• Stimulate recall• Check for knowledge

Should you ask lower cognitive questions?


Status Icons

• Do you agree or disagree?• Have you printed the handout?• Are you ready to move forward?• Let’s give Bob a round of

applause.• Raise your hand if you have an

example.


Higher Cognitive Questions

• Stimulate thinking• Require learners to combine

information or provide evidence

• Usually open-ended• Encourage interpretation• May lead to synthesis or call

for inference


Example

What is an example of a higher cognitive question?


Example


Example


Maximum Engagement

Design to Engage


Build Virtual

Presence




Build Virtual Presence


Virtual Presence


Social or Virtual Presence

The way people represent themselves in their online environment

The degree to which a facilitator is perceived as a “real” person online


Streaming Video

Do you like the facilitatoron streaming video?Why or Why Not?


Building Virtual Presence

• Reduced ambiguity• Increased connection• Reduced conflict


Facilitator On Camera


Look into the camera when you are speaking

Technique 4


Look into the camera when they are speaking

Technique 5


What Most Learners Say

• Builds rapport• Holds attention• Creates connection• Reduces the tendency to multi-task• Creates the experience of a virtual

classroom


Maximum Engagement

Design to Engage


Build Virtual

Presence




Interact & Solve Problems


Interact every two to three minutes

Technique 6


Think of a time when you have manipulated a person or a situation by withholding information, flattering, or sharing information in secret.

What motivated you?

Reflection Chat

Example


Debriefing Chat Comments

• Use their names• Comment on their points• Link comments• Get to know them• Encourage peer-to-peer

chatting


Collaborate on shared problems

Technique 7


Whiteboard (Annotation)


Breakout Rooms


Interact!

• Pose juicy questions to stimulate thinking.

• Use chat to solicit open responses. • Use polls to capture and compare

opinions.• Generate ideas on a whiteboard.• Use breakout rooms to problem

solve.


Can You Lecture?

Yes.Keep it short.


Extend Respect

• Use good listening and questioning skills to encourage openness.

• Pay attention to your gut/intuition.

Example


Maximum Engagement

Design to Engage


Build Virtual

Presence






Use stories to frame key points

Technique 8


Story with Examples


Story with Poll

Which behavioral clues have you experienced personally at work?

• Offers unusual favors, gifts or flattery• Appeals to your sense of guilt• Deceives you• Presents only positive reasons (no

negatives)• Misrepresents or excludes data• Whispers in your ear• Asks a leading question or pretends to

ask for input• Tells stories that are inconsistent

Example


Theorize less and apply more

Technique 9


Demonstration


Learner Feedback


Maximum Engagement

Design to Engage


Build Virtual

Presence




What’s Next?

What is one action you intend to take as a result of participating in this webinar?


Virtual Facilitator Training

• Deep dive, comprehensive course• Focused on virtual design and delivery• Public courses offered six times/year• Customized for private delivery in your web

conference platform


1. The Power of Connection: Building Virtual RelationshipsCreate rapport and connection by strengthening virtual and social presence in online interactions.

2. The Power of Web Conferencing: Running Effective Virtual MeetingsBuild consensus, solve problems, make decisions, and present information effectively in virtual team meetings.


3. The Power of Calibration: BuildingAccountability on a Virtual TeamGain commitment through clear goals and expectations without micro-managing.

4. The Power of Collaboration: Harnessing Individual and Team Strengths Delegate and assign tasks effectively, hold motivating one-to-one conversations, and increase commitment to tasks and projects.


5. The Power of Celebration: RecognizingIndividual and Team ResultsCreate meaningful work opportunities, celebrate accomplishments, and strengthen personal relationships to increase accountability and commitment.

Programs include asynchronous assignments to increase learning transfer after each web workshop.


• Link to download our eBook• Learn about the new

Virtual Leader™ program• Receive a $345 discount

on the July VirtualFacilitator TrainerCertification program

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Q & A

78

Thank You!

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Building Collaborative Webinars and Virtual Meetings