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BUSINESS COACHING
THE PLAYING FIELD DEFINED
Patrick Smits
What it isn’t…
Management ConsultingInterim Management
PsychotherapyCounselling
Training
What it is…
1:1In-Team
3 Parties ConcernedContracted ObjectivesOrganizational Context
Long Term > 3 Interventions
Business Coaching
Functional vs. PersonalSponso
red
Private
Pers
on
al
Functional
Life Coaching
Career Coaching
Board Room Facilitation
Leadership Development
Business Alignment
Work-Life Balance
Context-Task Related…
Context
Individual
Task
Context
Individual
Business Coaching
Pull vs. Push
PushPull
Process
Content
Psychoanalysis
Psychotherapy
Counselling
Training
Management Consulting
Interim Management
Coaching Interventions
Push: solving someone’s problem for them
Pull: helping someone solvetheir own problem
Process Content
Listening to understand
Reflecting
Paraphrasing / Summarizing
Asking Questions
Making Suggestions
Offering Guidance
Giving Feedback
Giving Advice
Instructing
Issues…
Board TroublesUndefined StrategyAbsence of LeadershipFunctional Team TensionsCommercial
Underperformance
Payoffs…
Optimizing Performance
Developing PotentialsBuilding on StrengthsBusiness AlignmentMotivating Effects
Conditions for Success…
At a Crucial Moment of TransitionOwned by the Management
Integrated with the ContextS.M.A.R.T. Objectives
Open for Learning
Pitfalls…
Other LN&OD Interventions NeededLast Chance Rescue Plan
Conflict ManagementRemedial CoachingBad News Delivery
Status Sign
Questions to ask…
• How do you measure the success?
• Which party is the client?
• What training have you had?• What models underpin your
coaching?
• Do you have supervision?• Do you have a coach?
• Why do you coach?
Open Issues?
Brussels office:
Patrick SmitsBusiness Coach
email:[email protected]: +32 2 880 91 65fax: +32 2 880 91 66mobile: +32 473 462 376
