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Publication Date May 2012

Language English

Format PDF & PowerPoint

Number of Pages/Charts 73

Covered Country South Africa

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South Africa Retail, Direct Selling and B2C E-Commerce Report 2012 May 2012

We deliver the facts – you make the decisionsRESEARCH ON INTERNATIONAL MARKETS

Provided by

May 2012


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South Africa Retail, Direct Selling and B2C E-Commerce Report 2012

Key Findings

Company and Product Information

Covering Retail, Direct Selling and B2C E-Commerce in South Africa

• Almost a quarter of all people living South Africa was unemployed in 2011, a much higher rate than the world average of below 10%.

• South African retail sales are expected to increase until at least 2015, based on factors including higher disposable income and more foreign visitors.

• Turnover in direct selling in South Africa was projected to continue risingin 2011.

• In 2011, B2C E-Commerce sales in South Africa increased by almost a third compared to 2010, while the share of online shoppers on Internet users also grew.

• In 2011, more than 10% of mobile Internet users in South Africa “Had shopped via Mobile Phone”, a trend that was connected with the broad acceptance of mobile payment solutions.

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• ClientsincludeleadingglobalenterprisesfromvariousindustriesincludingB2CE-Commerce,electronic payment systems, mail order and direct marketing, logistics as well as banking and consulting.

• South Africa vs. World Average Economic

Comparison, 2011

• Economic Facts about South Africa

• Economic Trends in South Africa, 2011

• Demographic Facts about South Africa, 2011

• South African Population by Age Groups, in % of

total Population, 2011

• South African Population by Provinces, in % of

total Population, 2011

4. DIRECT SELLING

• South African Direct Selling Turnover, in ZAR billion,

2009-2011f

• Direct Selling Sales in South Africa by top

Categories, in % of Sales, 2010

• Direct Selling Sales in South Africa by top Provinces,

in % of Sales, 2010

• Direct Selling Sales People in South Africa, in

millions, 2009 & 2010

• Breakdown of Direct Selling Sales People in South

Africa, by Gender, in %, 2010

• List of Direct Selling Players in South Africa, 2012

2. ECONOMY AND DEMOGRAPHICS

1. MANAGEMENT SUMMARY

3. RETAIL

• RetailSalesOutlookforSouthAfrica,2011-2015

• Retail Sales in South Africa, in ZAR billion,

2011e & 2015f

• Retail Sales Trends, 2010/2011 and Fast-Moving

Consumer Goods Sales Growth, in %, 2009 & 2010

• Seasonally adjusted total Retail Trade Sales at

constant 2008 Prices, monthly, in ZAR million,

2007-Feb 2012

• Retail Category Sales Trends in

South Africa, 2011-2015 and Consumer Electronics

andOver-the-CounterPharmaceuticalsSales,inUSD

billion, 2011e & 2015f

• Share of Food Consumption in South Africa in Terms

of total Retail Sales, in %, 2011e & 2015f

• Food Retail in South Africa, 2011/2012

• South African Technical Consumer Goods

Market, by Category, in ZAR million, Q1-Q4 2011

and 2010 vs. 2011

• Clothing Retail Trends in South Africa, 2011/2012

3. RETAIL

• Largest Retail Companies in South Africa among the

biggest Global Retail Companies, by Global Retail

Sales, in USD million, 2010

• News about South African Retailers: Shoprite,

2011/2012

• News about South African Retailers: Massmart,

2011/2012

• News about South African Retailers: Pick n Pay,

2011/2012

• News about South African Retailers: SPAR,

2011/2012 and SPAR Group Revenues, in ZAR

billion, 2007-2012f

• News about South African Retailers: Steinhoff

International, 2011/2012

• News about South African Retailers: Woolworths,

2011/2012


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Table of Contents (1 of 2)

Trends

• Africa Top 10 Internet Countries, in million Users, December 2011

• Africa Top 10 Facebook Countries, in million Users, December 2011

• Social Media Trends in South Africa, 2011

• OnlineHabitsofSouthAfricanAudienceonRealEstateWebsites,2012andOnlineActivitiesofSouthAfrican Real Estate Website Audience, in %, 2012

• B2C E-Commerce Trends in South Africa, 2010-2012

• SouthAfricanSpendingonOnlineShopping,byGender,in%,12MonthsendingOctober2011

• TopReasonsregardingChoiceofOnlineRetailer,in%OnlineShoppers,2011

• BarrierstoforeignOnlineShoppinginSouthAfrica,in%ofOnlineShoppers,2011

• Reasons for Internet Usage in South Africa, 2011-Q1 2012andBreakdownofOnlineRetailinSouthAfricaintoAirTicketsandOtherOnlineRetail,in%,2011

• Mobile Retail Trends, 2012

• ShareofMobilePhoneOwnersinSouthAfricaaccessing the Internet using their Phone, in %, 2011

• Breakdown of Mobile Commerce via Mobile Phones in South Africa, in % of Mobile Internet Users, 2011

• Mobile Banking Development, 2011/2012

• B2C E-Commerce Delivery Trends in South Africa, 2011/2012

• OnlineResearchConductionpriortoIn-StorePurchaseandOfflineResearchConductionpriortoOnlinePurchaseinSouthAfrica,byGender,in%ofInternetUsers,12MonthsendingOctober2011

• OnlineResearchConductionpriortoOnlinePurchasein South Africa, by Gender, in % of Internet Users, 12MonthsendingOctober2011

• OnlineShoppingSecurityConcernsinSouthAfrica,in % of Internet Users, 2009-2011

• OnlineTravelMarketTrendsinSouthAfrica,2011

5. B2C E-COMMERCE (cont.)

Sales

• B2C E-Commerce Sales in South Africa, in ZAR billion, 2009-2011

5. B2C E-COMMERCE

Shares

• BreakdownoftotalRetailinSouthAfricaintoOnlineRetailandphysicalRetail,in%,2010andOnlineRetail and Physical Retail Growth Rates, in %, 2010

Products• Most popular Categories in the Holiday Shopping

Season in South Africa, in %, 2011

Users / Shoppers• OnlineShoppersinSouthAfrica,in%ofInternet

Users, 2009-2011

• SouthAfricanInternetUsershavingshoppedOnline,byGender,in%,12MonthsendingOctober2011

Players• Growing B2C E-Commerce Players in South Africa,

2011/2012

• Top3OnlineShopsinSouthAfrica,byPopularity,in %, 2011

• Top3mostpopularOnlineShopsinSouthAfrica,Unique Visitors, in thousands, and Audience Reach, in %, March 2012

• News about B2C E-Commerce Players in South Africa: Bid-or-Buy, 2012

• News about B2C E-Commerce Players in South Africa: Kalahari, 2011/2012

• News about B2C E-Commerce Players in South Africa: Samsung, 2012

• News about B2C E-Commerce Players in South Africa: Takealot, 2011

• News about B2C E-Commerce Players in South Africa: Vaimo, 2012

• Breakdown of Group-buying Websites in South Africa, by Market Share, in %, 2011


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Table of Contents (2 of 2)


41

Having 6.8 million Internet users in December 2011, South Africa was the fifth largest Internet country in Africa, while Nigeria led with 45.0 million.Africa Top 10 Internet Countries, in million Users, December 2011

Source: Internet World Stats, April 2012

21,7

45,0

15,7

10,5

4,2

4,7

6,8

4,9

4,2

3,9

0 10 20 30 40 50

Tunisia

Sudan

Uganda

Algeria

Tanzania

South Africa

Kenya

Morocco

Egypt

Nigeria

Economy and Demographics Retail B2C E-CommerceDirect Selling


20

Seasonally adjusted total retail trade sales at constant 2008 prices in January and February 2012 were the highest ever in these months.Seasonally adjusted total Retail Trade Sales at constant 2008 Prices, monthly, in ZAR million, 2007-Feb 2012

Source: Statistics South Africa, February 2012

Month 2007 2008 2009 2010 2011 2012

January 40,914 41,412 41,149 41,494 43,999 46,289

February 41,236 41,497 41,342 41,595 43,775 45,287

March 41,930 42,399 41,243 41,842 43,883 n.a.

April 42,491 43,481 40,192 41,578 45,286 n.a.

May 42,668 41,307 40,382 42,219 43,368 n.a.

June 41,746 43,209 40,302 43,315 44,274 n.a.

July 42,131 41,783 40,355 43,108 44,879 n.a.

August 42,333 41,843 40,157 42,688 45,476 n.a.

September 42,232 41,483 40,359 42,663 45,891 n.a.

October 41,717 42,016 39,937 42,935 46,270 n.a.

November 42,211 41,539 40,119 43,138 46,257 n.a.

December 41,536 41,541 40,592 43,520 46,748 n.a.

Economy and Demographics Retail B2C E-CommerceDirect Selling


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