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Make Your Business Stand Out Essential Branding Basics Presented by Bonnie Hanson Sherry Santamaria March 24, 2011

Branding Basics: Make your business stand out

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Your brand is more than just your logo. It includes your product or service, your employees, your advertising and of course, the promise you make every day to your customers and prospects. In this presentation, you'll learn how to define, create and live your brand to help grow your business.

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Page 1: Branding Basics: Make your business stand out

Make Your Business Stand Out

Essential Branding Basics

Presented by

Bonnie HansonSherry Santamaria

March 24, 2011

Page 2: Branding Basics: Make your business stand out

2© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

What is a Brand?

It’s what you stand for

It’s the experience you provide

It lives in the minds of your customers

It’s more than “just” a logo

Page 3: Branding Basics: Make your business stand out

3© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Awareness

+ Memory

+ Trust

+ Emotional Attachment =

Why Brand?

New Customers

Page 4: Branding Basics: Make your business stand out

4© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Awareness

+ Memory

+ Trust

+ Emotional Attachment =

Why Brand?

Loyal Customers

Page 5: Branding Basics: Make your business stand out

5© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Awareness

+ Memory

+ Trust

+ Emotional Attachment =

Why Brand?

More Sales

Page 6: Branding Basics: Make your business stand out

6© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Awareness

+ Memory

+ Trust

+ Emotional Attachment =

Why Brand?

Employee Engagement

Page 7: Branding Basics: Make your business stand out

7© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Awareness

+ Memory

+ Trust

+ Emotional Attachment =

Increased Business Value

Why Brand?

Page 8: Branding Basics: Make your business stand out

8© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Branding Your Business

Step 1: DEFINE what makes your business unique

Step 2: CREATE your brand and its elements

Step 3: LIVE and promote your brand consistently

Page 9: Branding Basics: Make your business stand out

9© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Step 1: Define Your Brand

Focus

Personality

Ideal Customer

Competitive Advantage

Page 10: Branding Basics: Make your business stand out

10© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Brand Positioning

How do I position my brand to

STAND OUT?

Page 11: Branding Basics: Make your business stand out

11© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Nutritious

Variety

Neighborhood

Friendly

Personal service

Easy parking

Bread

Fresh

Natural

Delicious

Homemade

Whole grains

Brand Communication

What should my brand communicate?

Page 12: Branding Basics: Make your business stand out

12© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

CREATE your brand

Now that you’ve defined who you are…

Page 13: Branding Basics: Make your business stand out

13© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Step 2: Create Your Brand

Select your company name

Choose company colors

Page 14: Branding Basics: Make your business stand out

14© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Step 2: Create Your Brand

Green health, freshness and serenity

Page 15: Branding Basics: Make your business stand out

15© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Step 2: Create Your Brand

Blue trustworthy, dependable, fiscally responsible and secure

Page 16: Branding Basics: Make your business stand out

16© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Step 2: Create Your Brand

Red energy, excitement, passion and courage

Page 17: Branding Basics: Make your business stand out

17© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Step 2: Create Your Brand

Select your company name

Choose company colors

Design a professional logo 

Page 18: Branding Basics: Make your business stand out

18© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Step 2: Create Your Brand

Select your company name

Choose company colors

Design a professional logo 

Consider a slogan

Page 19: Branding Basics: Make your business stand out

19© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Importance of a logo

Makes you recognizable to your customers

Establishes credibility

Creates a professional appearance

Generates differentiation between you and your competition

Provides a memorable visual experience

Reflects what’s unique about YOUR business

Page 20: Branding Basics: Make your business stand out

20© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Over half (58%) of current logos were designed in-house or by an acquaintance

Deluxe for Business research, 2010

Who should design my logo?

Self/Employee,

42%

Online Design

Firm, 8%

Local Designer/ Firm, 30% Friend/

relative, 16%

Other, 5%

Page 21: Branding Basics: Make your business stand out

21© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

More likely in the future to outsource locally (44%) or online (22%)

Deluxe for Business research, 2010

Who should design my logo?

Online Design Firm,

22%

Local Designer/ Firm, 44%

Friend/ Relative, 12%

Self/ Employee,

20%Other, 3%

Page 22: Branding Basics: Make your business stand out

22© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Time for a Logo Refresh?

Page 23: Branding Basics: Make your business stand out

23© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Use a professional designer

Logo Best Practices

DO DON’T

Page 24: Branding Basics: Make your business stand out

24© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Keep it simple and memorable

Logo Best Practices

DO DON’T

Page 25: Branding Basics: Make your business stand out

25© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Avoid too many fonts & colors

Logo Best Practices

DO DON’T

Page 26: Branding Basics: Make your business stand out

26© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Must be scalable

Logo Best Practices

DO DON’T

Page 27: Branding Basics: Make your business stand out

27© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Should look good in Black & White

Logo Best Practices

DO DON’T

Page 28: Branding Basics: Make your business stand out

28© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Timeless not trendy

Logo Best Practices

DO DON’T

Page 29: Branding Basics: Make your business stand out

29© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Ability to disconnect images from text

Logo Best Practices

DO DON’T

Page 30: Branding Basics: Make your business stand out

30© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

LIVE your brand

Now that you’ve created your brand…

Page 31: Branding Basics: Make your business stand out

31© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Adopt your brand internally

Step 3: Live Your Brand

Page 32: Branding Basics: Make your business stand out

32© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Step 3: Live Your Brand

Promote your brand in every aspect of your business

Page 33: Branding Basics: Make your business stand out

33© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Your Brand in Action

Page 34: Branding Basics: Make your business stand out

34© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Socialize Your Brand

Custom Twitter Background

SmartPhone Wallpaper

Social Media Profile Image

Page 35: Branding Basics: Make your business stand out

35© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Branding - What’s In It For You?

New Customers

Loyal Customers

More Sales

Engaged Employees

Increase Business Value

Page 36: Branding Basics: Make your business stand out

36© 2011 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Thank You for joining!

Questions?

Presentation will be at slideshare.net/deluxecorp

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