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#lovebusinesslovegrowth
For Strategy, Leadership and Management
From household names and £100M…
To working with growing
businesses
#lovebusinesslovegrowth
Revenue Generating
Managing Cost Of Sales
Managing Processes and Systems
Spending Decisions – Your Next Investments – Planning for Growth
What we’ll cover today…
#lovebusinesslovegrowth
The Leaky Bucket
Underlying Issues: People/Systems/Process
Strategy Wheel
How GameChanger Works With Your Business
What we’ll cover today…
#lovebusinesslovegrowth
So, about Profit….Are You a CHARITY or a BUSINESS?
• Profit Improvement Plans are good practice
• Profit determines –• Access to Funding• What you can reinvest to grow and achieve your secondary aims• It’s the “reward” of a good business
• Lifetime profitability matters – overall, by product, by contract
OTHERWISE WHY BOTHER?
Definition of profit:
The surplus remaining after total costs are
deducted from total revenue.
#lovebusinesslovegrowth
Revenue Generation
The common mistakes I have seen….
• Invoicing• Pricing• Training• Processes • Management Reporting – Earned Vs Billed• Debt• Losing Clients• NOT Managing existing clients
#lovebusinesslovegrowth
Revenue – The Numbers
You must know:•Sales Figures and Trends
•P&L
•Cashflow
#lovebusinesslovegrowth
Fixing the Sales MessageI want to be my business to be known for…..
• What are you EXPERT in?• What ORIGINALITY do you bring to projects?• What are the 3 best testimonials you have had?• What do others value about your
solution/product/service?• Keep your Promises: Follow Up!
#lovebusinesslovegrowth
Fixing the Sales Message : Marketing MessagesTake time to explore what makes you unique and valuable
And consider how you bring this into your brand….
….Do your customers clearly understand your proposition?
IF YOU DON’T KNOW – ASK!!!
#lovebusinesslovegrowth
Maximising the Customer and Sales Experience
• How many times do you ask for theSALE? 1. Client Meetings2. Client TouchPoints3. Upsell/Upgrade
• People are Sensitive• Handle with Care• Show Appreciation• Be Respectful• Listen well and judge pace• Sales relationships require nurturing
#lovebusinesslovegrowth
Managing the Cost of Sales
The common mistakes….
Not measuring ROI and effectiveness of marketing spend
No supplier reviews
Skimping on Staff Development :
Short term saving, but long term pain
It’s needed for Efficiency & Service Improvement
#lovebusinesslovegrowth
What is behind the problem?Pe
op
le
• Time
• Training
• Discipline
• Focus
• No connection with pay and performance
• People Management and Appraisals
• Culture
Syst
ems
• Necessary
• Technology
• Efficiency
• Planned Spend
• Fit for purpose?
• Change Resistance
Pro
cess
• Clarity
• Objectives
• Measurement
• Not End to End
• Lack of Clear understanding
#lovebusinesslovegrowth
Business Excellence
Customer Experience
Products
Partnerships and
Suppliers
People and Leadership
Marketing and Sales
Brand, Values, Purpose
Operations
#lovebusinesslovegrowth
For Strategy, Leadership and Management
#lovebusinesslovegrowth
For Strategy, Leadership and Management
1. Have a monthly and quarterly plan.2. Know what you will invest in to improve your People/Systems/Processes3. Base your spending decisions on achieving measurable targets4. Analyse the cost and benefit of decisions in your business5. Train your staff to treat business money as if they were investing their own6. Reward fairly – link performance and pay
#lovebusinesslovegrowth
For Strategy, Leadership and Management
ECONOMY can be
The Silent Drain… on
PROFIT#lovebusinesslovegrowth
For Strategy, Leadership and ManagementThe question is…..
CAN YOU AFFORD
NOT
TO TAKE ACTION?#lovebusinesslovegrowth
Reflection.
What did you learn that you will take immediate action on in your business?
What might you find challenging?
What will have the biggest impact on your business?
What 3 actions will you now take to #BOOSTYOURPROFIT?
#lovebusinesslovegrowth
Thank you!
Contact :
Laura Morrison, 07583 008320www.thegamechangerconsultancy.com
BOOK a Chat – WWW.calendly.com/GameChangerE-mail: [email protected]
FB: The GameChanger ConsultancyFB : The Talented Woman – Tips for Success
#lovebusinesslovegrowth