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1 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

BOF AMERICAS 2014: Cabot

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John is the Head of Innovation at Cabot Corporation, a leading global specialty chemicals and performance materials company.  John leads a core team whose mission is to increase the innovative capacity of the organization through strategy, customer engagement, new-product development, knowledge exchange, collaboration, and portfolio optimization.

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Page 1: BOF AMERICAS 2014: Cabot

1 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

Page 2: BOF AMERICAS 2014: Cabot

Focused Innovation Connecting people and ideas to drive results

June 2014

Page 3: BOF AMERICAS 2014: Cabot

[About Cabot Corporation VIDEO]

3 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

Page 4: BOF AMERICAS 2014: Cabot

Focus on solving the right problem by engaging your customer

4 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

LESSON 1

Page 5: BOF AMERICAS 2014: Cabot

Measuring Innovation

5 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

Source: Product Development Institute, 2010

62%

52% 45%

14%

28% 34%

24% 20% 21%

Top Performers Middle Bottom Performers

Product Projects that are Successes, Failures, or Killed

Commercial Success Commercial Failure Killed Prior to Launch

Page 6: BOF AMERICAS 2014: Cabot

6 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

“If  I  were  given  one  hour  to  save  the  planet,  I  would spend 59 minutes defining the problem and one minute resolving it.”

Page 7: BOF AMERICAS 2014: Cabot

7 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

Solve The

Problem Right

Solve The

Right Problem

Page 8: BOF AMERICAS 2014: Cabot

8 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

“It's  really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them."

“If  I  had  asked  people  what they wanted, they would have said faster horses.”

Page 9: BOF AMERICAS 2014: Cabot

9 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

Customer Engagement

Source: Booz Allen and Hamilton

Page 10: BOF AMERICAS 2014: Cabot

10 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

Voice of the Customer

Page 11: BOF AMERICAS 2014: Cabot

Create rich content, seed the challenge, and communicate

11 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

LESSON 2

Page 12: BOF AMERICAS 2014: Cabot

12 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

It  pays  to  plan  ahead,  it  wasn’t  raining  when  Noah built the ark

Page 13: BOF AMERICAS 2014: Cabot

Focused webstorms

13 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

Tangible / Valuable Opportunity

Pollinate Concept Testing

Commerc- ialization

Core Team Ideas

Prep

Employee Ideas

Version one production

Beta release

Market modeling

Prototyping & customer

engagement

Quality Seed

Evidence Multi-Channel Communication

Foster Engagement Predictive Markets

Product/concept Is viable business

User testing

Launch

Core Team +

Idea Generators

Evaluate

Page 14: BOF AMERICAS 2014: Cabot

14 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

Site

Page 15: BOF AMERICAS 2014: Cabot

15 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

LESSON 3 Physical ideation sessions coupled with

virtual webstorms are essential.

Page 16: BOF AMERICAS 2014: Cabot

Pipeline Renewal through a Hybrid Approach of Reverse Brainstorming and Customer Role Playing

16 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

Page 17: BOF AMERICAS 2014: Cabot

Summary

� Focus on solving the right problem by engaging customers

� Create rich content, seed the challenge, and communicate

� Physical ideation sessions coupled with virtual webstorms are essential

17 03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION

Page 18: BOF AMERICAS 2014: Cabot

Thank You

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John Jaddou Head of Innovation

[email protected]

03 JUNE 2014 / BRIGHTIDEA BOF - FOCUSED INNOVATION / CONFIDENTIAL / NOT FOR REDISTRIBUTION