Program Kick-off October 7, 2013

Governance for Social Impact

Agenda

6:00 WELCOMENora Silver, Director and Adjunct Professor, Center for Nonprofit and Public LeadershipRichard Lyons, Dean, Berkeley-Haas School of Business

6:15 BERKELEY BOARD FELLOWS PROGRAM

Paul Jansen, Adjunct Professor, Haas School of Business; Director Emeritus, McKinsey &

Company; Board Chair, CARE

6:30 VOICES OF EXPERIENCEOutstanding Board Mentor 2012Ken Shachmut, Board member, Clinic by the Bay; EVP & CFO - Safeway Health Inc., SVP -

Safeway Inc.

Board FellowsTamara Patterson, MBA 2015, Board Fellows, 2011-12 and Board member 2013, Friends of the Urban Forest

Ashley Bliss-Herrera, MPP 2014

Community Alliance for Learning, Board Fellow 2012-13

6:40 BOARD MENTOR AND BOARDS FELLOWS DISCUSSIONS

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Berkeley Board Fellows Growth

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High Program Quality

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Board Mentors: How satisfied were you with your Board Fellows?

Board Fellows: Please rate your overall experience with the Board Fellows Program

Berkeley Board Fellows program survey results 2013

A Sample of 2013 Board Fellow Organizations

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Purpose

Students• Work at the highest level of an organization with

dynamic and experienced board members• Understand governance and develop practical

governance skills• Understand the intersection of the business and

nonprofit sector• Make an impact on your local community

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Nonprofits• Access new skills and a fresh perspective• Receive a valuable work product• Develop skills in recruiting and working with young,

professional board members• Mentor future social sector leaders

Nonprofit Governance Basics

• Watch introduction to nonprofit boards video– http://bit.ly/board-basics-vid

• Access online resources– http://nonprofit.haas.berkeley.edu/documents/McKinsey_

Dynamic_Board_Report_w_Assessment_Grid.pdf

– http://nonprofit.haas.berkeley.edu/boardfellows/boardfellows-resources.html

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Fellow Commitment

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• Fellow actively participates as a non-voting board member

Board Service

• Fellow serves on a board committee or task force, usually based on the content of the project

Board Committee Participation

• Fellow completes a project on a critical board need (working in pairs when matched)

Board-Level Project

8-10 Hours per Month

Sample of Past Projects

STRATEGY• Strategic plan for leveraging social networking technology• Feasibility study of a new service• Development plan for recruiting next generation board members

FINANCE• Financial analysis of underperforming programs• Financial sustainability model to determine fundraising needs• Financial reporting development

MARKETING• Brand audit • Market research • Analysis of the organization’s value to clients

OTHER• Program evaluation • Implementation plan for alumni affiliation• New online fundraising tool• Progress reporting tools to inform the board on a major organizational overhaul

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Mentor Commitment

COACHGuide and coach the

fellow

INTRODUCEProvide a formal

introduction to the organization, the board,

and its work

INTEGRATEInclude the fellow in all

board meetings and connect with key

board/staff/stakeholders

ENCOURAGEEncourage the fellow to

actively contribute his/her perspective

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Kick-off Session (October)

Coaching sessions

(November)

Deliverable: Update

(December)

Fellows Workshops (February)

Final deliverable (Mid-May)

Program Year (October – May)

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Regular attendance at board and committee meetings

Oct 7 Kickoff

Nov 1Project scope due

Dec 5Fellow

Workshop6-8pm

Feb 6Board

Workshop3-5pm

May 1Finale

Dates Affecting Students’ Availability

Fall Final Exams……….….....……. Dec 14th-18th Winter Break (travel)…………Dec 19th-Jan 20stMBA Classes Resume.…..………..……..Jan 21nd Exam Week..………………..………..Mar 10th-14th Spring Break…………...….…………Mar 24th-28thSpring Final Exams….……..……..May 12th-16th

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Voices of Experience: Board Mentor

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Ken Shachmut, Best Mentor 2012

Board member, Clinic by the BayEVP & CFO - Safeway Health Inc.,

SVP - Safeway Inc.

Berkeley Board Fellows Kick-Off Meeting

Reflections on Mentoring

Clinic by the Bay – San Francisco

Ken ShachmutBoard Member & Treasurer

October 7, 2013

Agenda

• Clinic by the Bay

• Our project – Last year and this year

• Best practices – Learnings from our experience

• Challenges

• Advice for new Mentors

Clinic by the Bay

• San Francisco’s Volunteers in Medicine free healthcare clinic

• Serves the working uninsured who are not eligible for government healthcare services

• Volunteer providers

• Program facts– Medical and dental services– 1,400 patients, 6,000 visits in 3 years– Operating budget $1.2 million – 46% in-kind, 54% cash– Funded through private donations

Project: Board Information Dashboard

Last Year This Year

• Board information needs

• Existing approaches – VIM and elsewhere

• Metrics, data sources & calculations

– Financial– Volunteer– Clinical outcomes

• Dashboard structure

• Board consensus

• Final design

• Board sign-off

• Implementation requirements

• Volunteer training

• Implementation

Mentor Best Practices for a Three-Way Win

Organization Haas BBF Mentor

• Choose a real project

• Work closely with ED / Comm Chairs

• Treat BBF as full Board Member

• Consider BBF on Board committees

• Listen to BBF ideas on all subjects

• Prepare well, value BBF time

• Set clear expectations

• Structure the work

• Apply 80/20 rule

• Meet regularly with BBF

• Prep BBF for Board presos

• Provide useful feedback

• Same as for Haas BBF (at left)

+• Be available when

needed

• Expect to be challenged

• Give your energy and your all

• Have fun!

Challenges: Mostly Logistics if MBP Applied

• Manage expectations on timing – your Board, your ED and your BBF

• Remember that your BBF’s primary responsibility is to his/her studies

• Schedule meetings and calls in advance; you have to balance your schedule, classes & job interviews

Advice for New Mentors

• Value your BBF – He/she is very bright and will add real value to your organization

• Keep the project on track: As Mentor, you are responsible to your Board for project results

• Share your passion for your organization, its mission, and its work

• Expect to guide your BBF . . . and to learn from him/her

Upcoming CBTB Events

Medical & Dental Provider Luncheon

3rd Birthday Celebration

• Providers interested in volunteer opportunities

• CREDO Restaurant 360 Pine Street, SF Wednesday, October16 12:00 pm – 2:00 pm

• Contact me for information

• Meet the Board, MD, patients and help us celebrate

• Scoma’s Restaurant Fisherman’s Wharf, SF Monday, November 4

• Contact me for information

Contact Information

• Clinic by the Bay 4877 Mission Street, San Francisco

• Eliza Gibson, Executive Director eliza@ clinicbythebay.org

• Ken Shachmut, Board Member & Treasurer EVP & CFO, Safeway Health Inc. SVP, Safeway Inc. ken.shachmut@safewayhealth.com

Voices of Experience: Board Fellows

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Tamara Patterson, MBA 2015Board Fellow 2011Board member 2013

Friends of the Urban Forest

Ashley Bliss-Herrera, MPP 2014Board Fellow 2012Community Alliance for

Learning

How Board Fellows Add Value

• Skills and expertise (own and accessed)

• Preparation

• Teamwork

• Ask and speak up

• Fresh set of eyes

• New contacts

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Resources

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• CNPL Faculty and Staff• Coaches• Nonprofit Boards Class – Spring, 2 Sundays

(Fellows)

• Student and Mentor Program Guides (pdf)• Fellows have access to:

• Guidestar.org• Boardsource• Foundation Center• Chronicle of Philanthropy

All information available athttp://bit.ly/boardfellows

• Other Online resources• www.boardcafe.org • www.bridgespan.org • www.compasspoint.org/

boardbasics

Coaches

Coach Industry

Allison Sparks Social Justice, Economic Development

Bob Miller Children & Youth, Education

Colin Boyle Human Services

Delphine Sherman Education

Irvenia Waters Healthcare

Jamie Allison-Hope Children & Youth

Lynne LaMarca Heinrich Arts & Culture

Jay Espovich Human Services

Paul Jansen Int’l Development, Environment

Nora Silver Environment

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Provide guidance and resources Assignments based on board experience and industry knowledge

Mentor-Fellow Discussion

• Fellows and Mentors are at the same table

• Find others from your nonprofit

• Take the rest of the time to discuss the upcoming fellowship (next slide)

• Coaches are seated with their group and will introduce themselves

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Mentor-Fellow Discussion

• Personal introductions

• Integrating fellow into the board– What kind of board is it? Members? Style?– Getting engaged- introduction, committee– Meeting dates

• Project Scope (due November 1st)– Problem to be solved– What information/analysis is needed– Deliverables– Timing– Process for working with mentor/organization

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Stay Connected & Tap Into Resources

Email: socialimpact@haas.berkeley.edu

Facebook: http://facebook.com/ImpactMBA

Board Fellows website:

http://bit.ly/boardfellows The Business of Making a

Difference Starts Here

http://nonprofit.haas.berkeley.edu