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Blackboard’s® functionality for collaboration, information distribution and reporting is ideal for project, process and performance quality assurance. Any enterprise–wide endeavor with participants in multiple locations requires: · A common place to store and share working documents · Collaboration and communication tools · A way to measure and track the progress of individuals, groups and the entire project at any time. While Blackboard® provides all of this functionality, how it can all be reframed outside of the classroom may not be obvious. This session answered some of those questions by focusing on examples and application of using Blackboard’s extensive collection of tools outside of the classroom context.
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#BbWorld14#BbWorld14
Blackboard® Reframed for Process, Project and Performance (P3)Quality Assurance
John Giantsidis, Senior Director, Corporate Quality Systems Compliance & Software Integration
Denise Haynes, Program Manager, Corporate Quality Systems
Heather L. Hutchens, Blackboard ® System Administrator
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Session Overview
⦿ Intros ⦿ Fresenius Medical Care and Quality Systems⦿ Our Path to Blackboard® ⦿ Reframing the Tools⦿ Outcomes⦿ Q&A
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AboutFresenius Medical Care
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An integrated provider of products and services for individuals undergoing dialysis due to chronic kidney failure, a condition that affects more than 2.1 million individuals worldwide.
Products manufactured include:⦿Dialysis equipment, ⦿Dialyzers and related disposable products⦿Renal pharmaceuticals
Regulated by:
The Food and Drug Administration (FDA) is responsible for protecting the public health by assuring the safety, effectiveness, quality, and security of human and veterinary drugs, vaccines and other biological products, and medical devices.
Why?
Fresenius Medical Care
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Systems vs. Program Constraints
Which solution set is the best bet?
Reasonable
Meet program requirements
Had to be ready
for launch
within
seven
months
COST
SCOPETIM
E
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Systems vs. Program Constraints
…and beat the “odds” with
We made a decision and went “all in”…
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JACKPOT!
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Reframing Blackboard
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P3 Quality Assurance Requirements
Collaboration
Monitoring
StorageIn order to facilitate our desired outcomes for process, project and performance quality assurance we needed to provide team members with the following resources and tools:
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P3 Quality Assurance Requirements
11
ProjectsCourses WorkstreamsStudents Team Members
Deliverables, MilestonesAssignments TasksTerms Phases
Tracking Project ProgressResults Center / Gradebook Progress Dashboard
Phraseology “Mixology”Translating Bb lexicon into project management vernacular
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Collaboration and Storage Online meetings ⦿ For all users to host or attend⦿ Ad hoc or planned⦿ Recorded, stored, reviewed and
redistributed automatically⦿ Easy to use
Communication⦿ Announcements to all or some participants ⦿ Feedback on submissions ⦿ Comments on documents⦿ Common spaces to promote transparency
File sharing⦿ Common shared cloud space to provide accessibility to external consultants ⦿ Just send a link⦿ Granular but easy permissions⦿ Deliverable submissions set to default into common folders⦿ Passes can be given to outsiders⦿ Version control
P3 Quality Assurance Requirements
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Track program or project progressQualify or assess the quality of deliverables
Quantify or measure the amount of time spent• Program• Project • Project team member
By:
Track + Assess + Measure = “House Advantage” by the numbers
• Deliverable
P3 Quality Assurance Requirements
Monitoring
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Outcomes
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Quality Assurance Outcomes
Resource
Management
Process ⦿ Clearly defined⦿ Collaborative⦿ Central location of resources and tools
Performance⦿ Detailed feedback on deliverables ⦿ Communication ⦿ Leaders can pinpoint exactly who delivers – and who needs improvement
Project ⦿ Transparency of project lifecycle⦿ Easily monitor progress for mitigation of risks
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Future State
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Future State
Play like a “High Roller” with building blocks
…and by integrating with other systems
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Q & A Blackboard® Reframed for Process, Project and Performance Quality Assurance
⦿ John Giantsidis, Senior Director, Corporate Quality Systems Compliance & Software Integration
⦿ Denise Haynes, Program Manager, Corporate Quality Systems
⦿ Heather L. Hutchens, Blackboard ® System Administrator
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Thank you!Blackboard® Reframed for Process, Project and Performance Quality Assurance
⦿ John Giantsidis, Senior Director, Corporate Quality System Compliance & Software [email protected]
⦿ Denise Haynes, Program Manager, Corporate Quality [email protected]
⦿ Heather L. Hutchens, Blackboard® System [email protected] thanks to Deb Colameta Adjunct Professor , Northeastern University and Kevin Mosher & Kai Kay Lou from Blackboard
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