Upload
actkm
View
425
Download
0
Embed Size (px)
DESCRIPTION
Presentation by Vladimir Videnovic of Oracle sharing the story of New York's efforts for sharing performance data at the 2011 actKM Conference in Melbourne.
Citation preview
<Insert Picture Here>
<Insert Picture Here>
New York City Citywide Reporting Story
New York City
5
790
1524
1664
boroughs (Bronx, Brooklyn, Manhattan, Queens and Staten Island)
km2
year of European discovery by Giovanni da Verrazzano, a Florentine explorer
year when city was named “New York” (previously "Nieuw Amsterdam")
New York City
8,175,133
293,903
60
44
New York City population (2010 census)
NYC government employees
NYC budget (Billion USD)
Number of NYC government agencies
4,000 Number of performance measures used by NYC government
8,175,133
293,903
60
44
4,000
5
790
1524
1664
Michael Rubens Bloomberg Mayor of New York City
New York City Before Mayor Bloomberg
Before
• Unable to clearly identify areas of need for it’s rate payers
• Unable to make strategic decisions
• Lack of customer service to city rate payers
• Dependency on scarce specialist skills
"Mother of All Accountability Tools" –
First Announced in State of the City gives New Yorkers Access to
Constantly-Updated Performance Data from City Agencies
New York City Reporting
Before
• Unable to clearly identify areas of need for it’s rate payers
• Unable to make strategic decisions
• Lack of customer service to city rate payers
• Dependency on scarce specialist skills
With Oracle Business Intelligence
• Represents data from 44 city agencies in an easy to use format highlighting areas of service
• 3,000 performance measures for tracking of city services
• Web-based CPR now available to all rate payers
• Improved Long term strategic planning
http://www.nyc.gov
Oracle