Embed Size (px)
Citation preview
Beyond the Band-Aid
Beyond the Band-Aid
The Critical Difference Between Ethics and Compliance Training and
Why it Matters to You!
By Mark S. Putnam & Frank Bucaro (CSP)
Presenter:
Mart Putnam
President
Global Ethics University
.
Host:
Jessica Petry
Sr. Marketing Specialist
BizLibrary
@JessLPetry
Follow along and participate on Twitter: #BIZWEBINAR @BizLibrary
Improve employee performance with the largest and fastest-growing library of training videos.
Beyond the Band-Aid
Questions to Ponder…
• How can I teach ethics and compliance and make it really stick?
• What can I do get meaning back into ethics and compliance programs?
• How do I get out of my compliance training rut?
• How can our ethics training programs change the culture of our company?
• How can I make a genuine positive difference in the lives of people and in our society?
Beyond the Band-Aid
Letter or “Spirit” of the Law
Compliance = “Letter” of the Law• A reactive concept
• To obey or not obey…that’s it!
• Enforceable
Ethics = “Spirit” of the Law• A proactive concept
• To obey is a choice – how, when, why, and what are the consequences
• Not enforceable
Beyond the Band-Aid
Examples
Compliance
• Code of conduct
• Sexual harassment
• Diversity
• Antitrust
• SOX
Ethics
• Decision-making
• Good choices
• Integrity
• Honesty
• Character
• Leadership
Beyond the Band-Aid
Chat feedback…
What kinds of “ethics” training is done in your company? Please share your example.
Beyond the Band-Aid
Apples & Oranges
Compliance & Ethics
• Both are fruit
• Both are different
Therefore the training must be different!
Beyond the Band-Aid
It’s About Purpose!
Is the purpose of your ethics training just to fulfill a requirement (a have to) or is it a chosen proactive
approach to help deal with future situations?
Beyond the Band-Aid
The Band-Aid
• Quick fix - no real problem is solved
• Lacks thoughtful consideration of cause and effect
• Cheapens the concept of ethics
• Undermines skills of discernment and moral decision-making
Beyond the Band-Aid
What are the barriers?
• Money
• Time
• Tools & infrastructure
• No leadership
• Systemic dysfunction
• Purpose & vision
• Needing priorities!
Beyond the Band-Aid
Chat feedback…
What are your barriers?
Beyond the Band-Aid
Suture the Problem!
• Ongoing – not drive-by ethics training
• Skills are taught, modeled, and reinforced
• Ethical theories and research are explained and internalized
• Ethical resources are available
• Real-life case studies and scenarios are used
Beyond the Band-Aid
Beyond the Band-Aid
Companies Doing It Right…
Parker Hannifin
• Values a part of their culture and are explicitly stated on its website, specific, and “real”
• Winning With Integrity Program
• Company makes a serious investment in building a ethical culture through initiatives, education, programs, publications, and overall culture.
• “Culturally rich” company that builds on its history.
Beyond the Band-Aid
USAA…It’s About Values!
• Values are clearly communicated by the the CEO.
• COC includes an ethical decision-making model…”How To”
• COC includes real scenarios throughout.
• Values are integrated into code of conduct –it’s more than just do’s and don’ts!
• Company culture…values, values, values!
• Consistent theme of trust.
• Ethical decision-making model.
• Practical tools…Q & A, FYI, how to
• Written in plain English!
• Obvious company culture
Beyond the Band-Aid
Chat feedback…
Describe any similar elements from your company’s code of conduct.
Beyond the Band-Aid
Can I do this?
YES!! You don’t need a million dollars for consultants, programs, & initiatives!
1. Start at the top! Leadership…Leadership…Leadership
2. Start small and change your culture one step at a time
3. Be CONSISTENT.
Beyond the Band-Aid
Five Steps to Building an Organizational Culture*
1. Teach it
2. Define it
3. Live it
4. Measure it
5. Reward it
*Used with permission from Air Weinzweig, Zingtrain.org
Beyond the Band-Aid
Chat feedback…
Share how your company builds a positive culture. What are your successes?
Beyond the Band-Aid
Summary
• Remember your purpose!
• Character, trust, and integrity matters!
• Suture #1 - Ongoing – not drive-by ethics
• Suture #2 – Make skills taught, modeled, and reinforced
• Suture #3 - Explain and internalize ethical concepts and theories
• Leadership and company culture matter!
QUESTIONS
Character Matters!
Video Series
1. Character Matters! Connecting Character in the Workplace
2. Character Matters! Your Moral Compass
3. Character Matters! Standing on Principle
4. Character Matters! Character and Courage
5. Character Matters! The Character Makeover
Character in the Workplace
Ethical Decision-Making SkillsVideo Series
1. Me First! Building a Balanced Ethical Perspective: Ethics and Ego at Work
2. Me First! Building a Balanced Ethical Perspective: The Golden Rule
3. Me First! Building a Balanced Ethical Perspective: Greed - Choosing Principle Over Profit
4. Me First! Building a Balanced Ethical Perspective: Focusing on Others
Building an Ethical Perspective
Beyond the Band-Aid
Thank you!
Mark S. PutnamGlobal Ethics University
Email: [email protected]: www.globalethicsuniversity.comE-Learning: onlineethics.net
Jessica Petry
Sr. Marketing Specialist
@JessLPetry
@BizLibrary
![THE DIFFERENCE AND WHY IT MATTERS - 8o Infocom · PDF fileTHE DIFFERENCE AND WHY IT MATTERS [Confidential] ... Source: NSS Labs Network Security tests (FW/NGFW/IPS/NGIPS/DCIPS/BDS)](https://img.pdfslide.us/doc/110x75/5abb29b27f8b9a76038c6586/the-difference-and-why-it-matters-8o-infocom-difference-and-why-it-matters.jpg)
